Shallowater hotel guide. Wyndham Hotels hotel in Shallowater, Lubbock

"room was not vacuumed stains on couch od food in refrigerator"

"The Hotel is old, other than that it was nice. The bar was great, the food was good, most staff was good, the pool is very small, but good."

"We were gone all day, our room wasn’t cleaned until the evening. We were only given one bath towel for two people. We did not receive clean glasses for second day. The day bartender had no clue what she was doing. She didn’t know how to make a proper Chilton! She messed up order after order while we sat at the bar. She had trouble ringing up orders…what a disaster. She kept blaming it on it being busy- there were maybe 16-20 people. The second night the bartenders were great and it was very busy! The Overton used to be top notch…hopefully things will get turned around."

"The room was clean, the staff was helpful, breakfast was ok, the AC was off when i arrived, but I didn’t have to turn it on. The only thing I didn’t like was that they gave me a room with a door connecting it to the next room."

"The manager there was a little tiny man with a terrible attitude. Flat affect and was not welcoming or approachable at all. The room (150) smelled like a moldy high school locker room. I went to the front desk and asked if they could do something and I was handed a can of Lysol. The room and the property were clean, the hotel itself could be marvelous with some upgrades and new managment. The bed was aweful and pillows were flat. I went from the bed to sofa bed and eventually just slept on the floor. I say slept but "

"The room was clean and comfortable. Plenty of lighted parking. Good area of town."

"There was no ice in the ice machine, we had no services the whole time we stayed there, had to go the front desk and ask for toilets, the parking lot was trashed , had roaches crawling in the bathroom and sleeping area and in the fridge. I was bad staying there"

"Amazing staff!!! We would absolutely recommend for stays based on the customer service alone!"

"Clean room, nice staff and very well kept"