"Nice helpful staff, but the front desk is not occupied after 10pm. Breakfasts were lay but lacked any meat or eggs; the rest were mostly starchy foods and some minor fruits. Calling the hotel enroute to tell them we’d be late arrival wasn’t worth the effort! The answering line says to Press 1 for new reservations, and Press 2 for all others but when you press 2, it says the line is only for new reservations! When we called back and hit zero (0), the operator said she had no list of incoming guests to refer to (!!!) and gave us a Customer Service number instead. Customer Service couldn’t look us up by name either; they demanded our reservation number but all we had was the Hotels.com reservation number so she couldn’t help us either! VERY confused communications with Selinsgrove Inn and very frustrating. Also, why doesn’t Hotels.com provide us with the Selinsgrove Inn’s reservation number so we can speak to them with something they can look up?"
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