Eksterior

Ulasan untuk Mövenpick Resort Sharm El Sheik Naama Bay

4 out of 5
Mövenpick Resort Sharm El Sheik Naama Bay
Naama Bay Sharm El Sheikh, Sharm El Sheikh, South Sinai Governorate

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 209 dari 460 ulasan" "
Penilaian 8 - Bagus. 138 dari 460 ulasan" "
Penilaian 6 - Cukup Baik. 49 dari 460 ulasan" "
Penilaian 4 - Buruk. 37 dari 460 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 460 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

jamal, kings park

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 25 Apr 2024
Dear Jamal, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards

10/10 Sangat Bagus

james

Had a really enjoyable week at Mövenpick. Can’t really fault them for much. Staff were amazing and really doted on my daughter which made for a great couple days. Facilities ( pool, beach etc were clean and quiet) In particular, a big shout out to Yasmine and the team in the restaurant who were always there to chat to, explain the various options on the menu, as well as entertain my daughter with chats. Would definitely return.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 20 Feb 2024
Dear James,Thank you for taking the time to share your positive experience at Mövenpick Sharm El Sheikh. We are delighted to hear that you and your daughter had an enjoyable week with us.It is wonderful to know that our staff provided exceptional service and made your daughter feel special. We will pass on your kind words to Yasmine and the restaurant team who went above and beyond to ensure your satisfaction.We are also pleased to hear that you found our facilities, including the pool and beach, clean and quiet.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable stay.Kind Regards,

10/10 Sangat Bagus

Monika

Menginap 14 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 2 Feb 2024
Dear Monika, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Best Regards,

10/10 Sangat Bagus

Monika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisk ferie på Movenpick Sharm el sheikh
Har vært 3 ganger på dette hotell . Fantastisk beliggenhet . Nydelig veldig stort uteområdet , med flere egne strender helt for seg selv . Beste corallrevet med masse nydelig fisker . Maten var varierende og veldig god . Servicen helt fantastisk. Hotellet er under renovering for øyeblikket , men vi merket ingen støy grunnet dette . Det sies at de skal være ferdig renovert ti Okt 24 . Vi reiser helt sikkert til samme hotell igjen neste gang 🤗
Menginap 14 malam pada bulan Januari 2024

10/10 Sangat Bagus

Maryna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel for a couple
The hotel is perfect. We stayed for one day only. We liked that there were almost no animations and activities—some karaoke in the evening. We liked it. It was calm, not a lot of people. The food was delicious. The gym is good. I would come back.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 11 Jan 2024
Dear Maryna, We are thrilled to know that you had a great time in Movenpick Resort Sharm-el-Sheikh! Please, accept our endless gratitude for the time you spent to rate our hotel and provide your excellent comments! Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh! Sincerely,

6/10 Cukup Baik

Luai

Disukai: Kebersihan
Tanggapan dari Hotel Management pada tanggal 3 Des 2023
Dear Luai, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling.While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 Bagus

Rolf

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Schönes Resort, super schön gelegen. Nettes Personal und tolles Buffet.
Menginap 13 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 3 Des 2023
Dear Rolf, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review providing positive comments.Glad to hear you had a fantastic time with us : beautifully located resort. Nice staff and great buffet.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

8/10 Bagus

Gilles

Menginap 6 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 18 Nov 2023
Dear Gilles, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 Sangat Bagus

Leah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
such a beautiful view.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 6 Des 2023
Dear Leah, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Glad to read that you enjoyed hotel beautiful views! Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

6/10 Cukup Baik

Hunaidah

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Great location and great staff. Ants in the room and had brown water in the bathroom one day. Both these issues were not corrected.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 14 Nov 2023
Dear Hunaidah, Thank you for taking the time to share your feedback. Glad to read that you appreciated hotel location and great staff. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

8/10 Bagus

Dario

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Globalement très bien. Mais, vieillissant et en travaux. La douche froide à l'arrivée mais on s'y habitue vite et tout est mis en œuvre pour faire oublier les désagrément. On final, un très bon séjour. Attention tout de même à l'âge des enfants. ebookers vend des enfants de 6 à 17 ans et à l'arrivée pour nos 2 enfants de 15 ans, surcharge de 330usd
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 27 Okt 2023
Dear Dario, We thank you for spending your holiday with Movenpick resort Sharm el Sheikh for sharing your experience and for your constructive recommendations. We are thrilled to know that you and your family had a nice time!All your comments have been passed already to the concerned department heads for consideration and efficient actions. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 Sangat Bagus

Erwin, walnut

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Executive at tall Executive chef for tall had a wonderful staff and the accommodations and food safety were delightful
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 13 Okt 2023
Dear Erwin, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

10/10 Sangat Bagus

Sabry, Foothill Ranch

Disukai: Kebersihan, staf & layanan, fasilitas
Location and services are very nice
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 13 Okt 2023
Dear Sabry, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable and you appreciated location and services provided. Looking forward to welcome you back in the nearest future.Best Regards

10/10 Sangat Bagus

Ahmed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and the service was excellent. We had a great time.
Menginap 7 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 3 Okt 2023
Dear Ahmed, Thank you for choosing Movenpick resort for your stay. Please, accept our gratitude for your comments. Your opinion is very important for us.We are delighted to read that you were satisfied with everything!On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards

2/10 Sangat Buruk

Gerges, Lake worth

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The worse hotel I ever see in my life
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 25 Sep 2023
Dear Gerges, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

4/10 Buruk

Arvinder, Ealing

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
major refurbish, over half the hotel out of omission, noise was noticeable during day, obvious impact on number of people staying here
Menginap 5 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 8 Sep 2023
Dear Arvinder, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 Sangat Bagus

Gamal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All good
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Hotel Management pada tanggal 23 Jul 2023
Dear Gamal, Thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. We appreciate you taking time to write a review, to share your experience about your stay. We are delighted to read that you were absolutely satisfied with your stay.Our entire team is looking forward to welcoming you again and from our side we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 Sangat Bagus

yagmur

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Generally Our trip was amazing. We loved the room that we stayed. Staff was friendly and helpful. For dining options was good enough. Pool was clean and bigger than I thought. They have very good private beaches. Also the staff who is offering parasailing, safari, boat tour was pretty good. Breakfast was enough for me but this is depend what you expect. I’m happy that I choose them. Thank to them.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Hotel Management pada tanggal 15 Jul 2023
Dear yagmur!We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Glad to hear you had an amazing time with us!We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

4/10 Buruk

Mohamed Said, philadelphia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not happy with hotel very bad dining experience
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Hotel Management pada tanggal 27 Jun 2023
Dear Mohamed Said ,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 Bagus

Larissa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
If you go there I am sure you will have a nice stay. I did feel some what isolated, but I think this is Sharm. Everything is quite far. Staff is really nice. Always checking on us. Room service is pretty good.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Hotel Management pada tanggal 31 Mei 2023
Dear Larissa, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Thank you for recommending our resort. Looking forward to welcome you back in the nearest future.Best Regards,

4/10 Buruk

MOHAMMAD

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
nothin
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Hotel Management pada tanggal 28 Mei 2023
Dear Mohammad, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards

10/10 Sangat Bagus

Tomasu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Hotel Management pada tanggal 23 Mei 2023
Dear Tomasu, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Sangat Bagus

Maram

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff - made for a great trip! Super helpful and felt like friends by the end of our stay. Property is very pleasant as well. Will go back for the vibes
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Hotel Management pada tanggal 23 Mei 2023
Dear Maram, Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday and enjoyed your stay thoroughly.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Sangat Bagus

Kilian Mathias

Menginap 6 malam pada bulan April 2023
Tanggapan dari Hotel Management pada tanggal 22 Apr 2023
Dear Kilian MathiasIt is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,

10/10 Sangat Bagus

Remigius

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Personal ist sehr zuvorkommend und freundlich. Unsere Matratze wurde sofort ausgetauscht nach unserer Meldung. Das Ambiente wird in allen Bars und Restaurants mit klassischer Musik unterstrichen. Die Anlage befindet sich gerade im Umbau. Alle Zimmer werden renoviert. Es ist überhaupt kein Baulärm zu hören oder Baustellen auch zu sehen. Sehr gut organisiert! Wir waren sehr zufrieden und kommen mit Sicherheit bald wieder.
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Hotel Management pada tanggal 8 Mar 2023
Dear Remigius, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing so many positive comments and gratitude.Glad to hear you enjoyed the ambience in all bars and restaurants emphasized with classical music and very courteous and friendly staff. We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

8/10 Bagus

thierry jean claude

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Très bel établissement avec des petites plages privées très sympas, dans un environnement naturel exceptionnel. Bonne qualité de restauration. Dommage que nous soyons dérangés, toutes les nuits jusqu’à 2h30, par des discothèques environnantes. Il est vraiment impossible de dormir avant 3h00.
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Hotel Management pada tanggal 8 Mar 2023
Dear Thierry Jean Claude, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you enjoyed nice little private beaches in an exceptional natural environment and good catering quality. As for night music , unfortunately it is out of our hands as all these parties are held at Naama bay hotels and resorts.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

8/10 Bagus

Thomas

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Das Hotel liegt an der wunderschönen Bucht Nähe Naama Bay und unweit vom Flughafen entfernt. Leider ist das Hotel in die Jahre gekommen. Renovationsbedürftig! Die Dusche ist alt und zum Teil rostig. Die Zimmer werden nur dürftig geputzt, staubige Abstellflächen und der Boden wurde nur dürftig geputzt. Die Aussicht von den Zimmern aus ist wunderschön. Das Personal ist sehr freundlich, vor allem in den Restaurants und am Strand.
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Hotel Management pada tanggal 8 Mar 2023
Dear Thomas, First of all let us seize the opportunity and thank you for taking some of your precious time to write detailed review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. All your comments have been passed already to the concerned department heads for consideration and efficient actions. On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh after we will complete our highly anticipated interior renovation commenced as of February 2023.Best Regards,

10/10 Sangat Bagus

Luis

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Hotel Management pada tanggal 26 Mar 2023
Dear Luis It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Sangat Bagus

Luis

Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Hotel Management pada tanggal 13 Mar 2023
Dear Luis,Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday. Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Sangat Bagus

Abdelrahman

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Hotel Management pada tanggal 14 Feb 2023
Dear Abdelrahman, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Sangat Bagus

Edmund

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Hotel Management pada tanggal 14 Jan 2023
Dear Edmund Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Sangat Bagus

Manal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect specially the staff Christina was amazing thank you Christina
Tanggapan dari Hotel Management pada tanggal 7 Nov 2022
Dear Manal, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

8/10 Bagus

Menahem

Disukai: Kebersihan, staf & layanan
Nice resort, but dining room should be improved
The facility looks nice, but maintenance could be improved (my shower had to be fixed, electronic room keys of me and my friend needed reprogramming three times during a 4-night stay). Main issue is the dining room - it is called "buffet", but in reality it is not - you have to stand in a queue for each item you want to take (even bread!). The taste of the food could also be better.
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Hotel Management pada tanggal 30 Okt 2022
Dear Menahem, Thank you so much for your constructive comments. We appreciate you taking the time to write a review.All your comments have been passed already to the concerned department heads for consideration and efficient actions. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 Buruk

Hazem

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The main restaurant will definitely get you sick. We are all still suffering from diarrhea. And not everything is included in the all inclusive package very deceiving. Front staff and hair salon girls are amazing!
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Hotel Management pada tanggal 30 Okt 2022
Dear Hazem, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort.Kind Regards

2/10 Sangat Buruk

Maged

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
The quality of food is very very poor, they serve bad quality beef as veal, the buffet quality was very bad as well. no way I am going back again and I don’t suggest it to anyone.
Menginap 7 malam pada bulan Oktober 2022
Tanggapan dari Hotel Management pada tanggal 22 Okt 2022
Dear Maged, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Sangat Bagus

Nawal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Hotel Management pada tanggal 13 Agu 2022
Dear Nawal, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort. We hope your stay was memorable and enjoyable. Looking forward to welcome you back in future. Best Regards,

2/10 Sangat Buruk

Khalid

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s unfair from expedia to give this hotel 5 stars i make my booking as i trust expedia. I believe i was miss guided by expedia and i hope they return my money backit was the worst experience ever i had
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Hotel Management pada tanggal 1 Jul 2022
Dear Khalid, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 Buruk

FERAS

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
الغرف مليئة بالحشرات ولا يوجد اي حل ولا نستطيع النوم ابدا من كثرة البعوض الموضفين ودودين جدا جدا ولكن النضافة سيئة جدا ويوجد اصوات شفطات بجانب الفرفة مما سبب لنا الازعاج ويوجد سحالي كبيرة الحجم على باب الغرفة مما سبب لنا الازعاج الاكل جيد جدا والعمال في المطعم جيدا
Menginap 5 malam pada bulan Mei 2022
Tanggapan dari Hotel Management pada tanggal 18 Mei 2022
Dear FERAS First of all let us seize the opportunity and thank you for taking some of your precious time to write detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. We are glad to you appreciated food provided , service at the hotel outlets. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Sangat Bagus

simona

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Hotel Management pada tanggal 7 Nov 2022
Dear simona, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Hotel Management pada tanggal 18 Mei 2022
Dear Guest, It is a great pleasure of ours to thank you for choosing Movenpick resort for your recent holiday. We appreciate you taking some time to rate our Resort. We are happy to know that your stay was pleasant and enjoyable. Hope to welcome you back sometime in the near future. Kind Regards,

2/10 Sangat Buruk

Mohamed

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Bed begs, they don’t clean them, if you take a bath the floor will be flooded, buffet is horrible, they control the quantity they make you feel you eat too much, please go it Madina or Mecca or Istanbul and check their buffet. If you stay in Sharm go to the newer hotels because they are clean. Also people there think you are an ATM and they want a lot of money and they still don’t appreciate and they ask for more.
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Hotel Management pada tanggal 18 Mei 2022
Dear Mohamed, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards

2/10 Sangat Buruk

Mohamed

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Friendly staff good view but rooms and room services just terrible food some what ok
Menginap 5 malam pada bulan Januari 2022
Tanggapan dari Hotel Management pada tanggal 28 Jan 2022
Dear Mohamed, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. Glad to read that you appreciated friendly staff and good views of the property. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Sangat Bagus

Ricardo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2021
Tanggapan dari Hotel Management pada tanggal 14 Jan 2022
Dear Ricardo, First of all we would like to thank you for choosing to stay in Movenpick resort. We appreciate you taking time to rate our property. We are delighted to read about your experience in our hotel. We hope to welcome you in our resort again and again. Best regards

6/10 Cukup Baik

Ahmed

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
ًي
الفندق بعيد ، تكسي غالي جدا ‏لكن الفندق بصراحة لا بأس به
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Hotel Management pada tanggal 22 Des 2021
Dear Ahmed, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

10/10 Sangat Bagus

Mohammed

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Hotel Management pada tanggal 22 Des 2021
Dear Mohammed, It is a great pleasure of ours to thank you for choosing Movenpick resort for your recent holiday. We appreciate you taking some time to rate our Resort. We are happy to know that your stay was pleasant and enjoyable. Hope to welcome you back sometime in the near future. Kind Regards,

4/10 Buruk

Mohamed

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best things in the hotel are their view and landscape.. They are beautiful But.. They have many problems related to the staff quality and management supervision. For example: In our room, the bed sheets had stains. The hotel should have thrown these sheets as they are not getting washed out. Aircondition control unit is not working. Curtains are not hanging properly. Chairs in the hotel is not comfortable. They don't have medical mattress which we needed for our back problem. Some waiters are speaking in a very valger way and shouting at each other infront of the guests. The animation team had no training and no supervision from the management. Some of them don't know how to speak with the customer. Some of them lack basic etiquette, knowledge of hygiene and how to look. One had dirty nails and hair. The spa is terrible terrible terrible. It smells bad. They have zero knowledge about spa services, massage basics, they don't know the difference between body and face creams and oils. They need to hire much much better caliber in all roles, train them and supervise their work..
Menginap 4 malam pada bulan Desember 2021
Tanggapan dari Hotel Management pada tanggal 16 Des 2021
Dear Mohamed, First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find some of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Sangat Bagus

Hussein A

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the location and the layout of the hotel.
Menginap 9 malam pada bulan November 2021
Tanggapan dari Hotel Management pada tanggal 25 Nov 2021
Dear Hussein A, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing positive comments , Glad to read that you appreciated layout of the hotel and its location. We hope you will join us for holiday again soon. Best regards

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay away
The only beauty in the hotel is the sea.. When we received the room, we were shocked that the room was untidy from the exit of the previous guest.. The furniture is very very old.. To reach the rooms or exit, many tired stairs are used.. My advice to stay away.
Menginap 4 malam pada bulan November 2021
Tanggapan dari Hotel Management pada tanggal 8 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

2/10 Sangat Buruk

Osama

Bepergian dalam rombongan
Disukai: Fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Didn’t like the reception staff, unpolit un professional, resturant below average and Chief making breakfast unclean , I like the staff by the pool They are friendly and helpful
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Hotel Management pada tanggal 8 Nov 2021
Dear Osama, First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

8/10 Bagus

Marina

Disukai: Kebersihan, fasilitas
Good service
Menginap 9 malam pada bulan Maret 2021
Tanggapan dari Hotel Management pada tanggal 10 Okt 2021
Dear Marina, It is great pleasure of oursto thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. Hope to welcome you back sometime soon. Kind Regards,