Thank you for staying with the Comfort Inn & Suites of Shelby. It looks as if we missed the mark in providing you an exceptional stay. I hope you will return the next time your travels bring you to Shelby to give us a second chance to better host you.

Thank you for your review. I want to apologize for the noise that you experienced during your stay. I hope that you will consider staying with us again and please fee free to report any problems so that we have the opportunity to resolve the issue at the time of the occurrence as it is important to us that all of our guests enjoy a quiet, comfortable stay.

Thank you for your review. We appreciate your comments and are happy to repoort that we were able to repair the shower handle and the room now has hot & cold. I want to apologize that you were unable to find a comforrtable room temperature room temperature by using the heater/ air conditioning unit but am happy you were able to be more comfortable by opening the window, also would like to apologize for the bed not being to your liking. I am happy that you found the staff to be excellent and the cleanliness to be on point. We hope that you will stay with us again the next time you pass through Shelby!

Thank you for taking the time to write a review of your recent stay. Please know that we work hard to give each guest a quiet, comfortable experience and I am so sorry that we were unable to provide that for you. I hope that you will give us another chance to better host you in the future.

Thank you for your review. We hope to see you in the future!

Thank you for your review. We hope to see you again in the future!

Thank you for taking the time to write a review of your recent stay. I am so happy to hear that you founnd the staff to be wonderful and ample parking for your truck and trailer. I will see what I can do about adding a gluten free bread option. That is a great idea! We hope to see you again the next time you are in the area!

Thank you for your review!. We look forward to hosting you again.

Thank you for sharing your feedback! I am so happy to hear that you found the staff to be friendly. We hope to see you again in the future!

Thank you for your review. We hope to see you again in the future!

Thank you for your review. I am sorry to see that we failed to meet your expectations. I hope that you will stay with us again to allow us a chance to better host you in the future!

Thank you for your review! We hope to see you again in the future!

Thank you for your review. We hope to have the opportunity to host you in the future!

Thank you for your review. We hope to see you again in the future!

Thank you for your feedback. Although you found the hotel to be clean, I am sorry that you encountered issues during your stay. I hope that you will give us another chance to properly host you at the Comfort Inn & Suites when you travel back to Shelby.

Thank you for your feedback. I am happy to hear that we exceeded your expectations. We hope to see you again in the future!

Thank you for your review. I would like to apologize for not meeting your expectations. I will definitely bring your concerns to the attention of all staff at the property. I do appreciate you sharing your concerns and hope that if you are in the area again, you will allow us a second chance at a better impression.

Thank you for your feedback. We hope to see you again in the future!

Thank you for your feedback! We hope to see you again!

Thank you for taking the time to write a review of your recent stay at the Comfort Inn & Suites in Shelby. I am so pleased to hear that we were able to creat such a good experience for you when passing through Shelby with the location off the highway, the clean, comfortable and spacious room, as well as our hot, tasty breaakfast with a variety of selections to choose from. I do apologize that the jetted tub in your room was not as clean as it could have been and prevented you from using it. I will speak to housekeeping to ensure all of our jetted tubs are cleaned thoroughly after each stay. My hope is that if you are ever travelling through Shelby again you will choose to stay with us again!