Search Family-Friendly Hotels in Shenandoah

"The pictures never look like the actual place of course. The room was kind of old looking. We had to call several times in less than an hour to get towels because no one came up to clean. I asked the lady who came to bring towels can she can the room and yes someone came in but the only thing I noticed done was the water. They brought us 2 bottles of water because we had drank the first set. Yea so I will not be returning. I do not like hotels that do not clean my room for me to dine to clean sheets"

"No complaints great hotel💙"

"We were stranded in Houston Bush. We needed a room and this was a great location with proximity to the airport. We booked a king and was given to full size beds. When we walked to the front door we were greeted by a raccoon who popped out of his rambling through the garbage pale. Our room was recently remodeled, but photos were falling off the wall and the room telephone looked as if it hadn’t been cleaned since Y2K. But what really cooked the books was no hot water. @ 4:30am we needed to head to the front desk & change rooms. Getting dressed and dragging out luggage from the 5th floor down to one. My wife wasn’t very happy w/ me for booking this space. If it is this location or sleeping in the airport….i may choose the airport. Just saying. But the staff were at least pleasant and their was a n/c shuttle from Bush. "

"Very clean and the staff were amazing. It was just an issue with the jacuzzi not working. The water was not hot"

"Perfect place to stay prior to flying out! "

"A friendly welcome. Great little restaurant. Excellent beds and quiet Also very close to the airport "

"We loved our stay. Rooms were like a small suite."

"Had a fantastic stay! The room was spotless, the staff were genuinely welcoming, and everything felt comfortable and well thought out. Great location and peaceful atmosphere—would definitely stay again."

"The pictures posted on the listing/website are misleading. I know pictures have to be touched up, but those pictures were not an accurate representation of the actual property. Driving up, the property looks old and outdated. We were skeptical but wanted to give it a chance. Walking up to the front doors felt like they have high crime issues or a need for more oversight around the area. The gentleman working the front desk was exceptional and his customer service was outstanding. Probably the only good thing going for the property and why we gave it a chance. The lobby, elevators, and hallways need updates and a good cleaning. Entering the room, same vibes; they need updates. The bathtub in our room was halfway filled with water. It wasn’t a special request or very welcoming. The receptionist at the front desk said the faucet leaks and they are supposed to check the tub every other day to ensure the drain plug isn’t down. We requested a new room as we weren’t sure the last time the tub had been cleaned. The next room, no drain plug for the tub and there were used bandaids on the wall. We quickly exited the room and requested a refund for our stay. We aren’t the type of family who requires the nicest hotels around. We want comfortable and clean. Outdated doesn’t bother us. But we couldn’t allow our young children to stay in a place we didn’t feel safe or clean. "