Classic Double Room (No Window) | Desk, blackout curtains, free WiFi, bed sheets
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Reviews of Naive S Hotel

3.5 out of 5
Naive S Hotel
No.82 Nanshang Road, Nanshan Distict, Shenzhen, Guangdong

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

SHIZHE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service for both side
I have paid to hotels come in advance but the hotel charges me again.... I have claimed to both the hotel and hotels come but they didn’t even care. I had to ask them for 100 times for the refund .... Normally I don’t use hotels come, especially after this matter I won’t use hotels come anymore. The worse service ever.
Stayed 2 nights in Dec 2019
Response from . on 25 Dec 2019
尊敬的顾客早上好，非常遗憾未能给您带来一次满意的入住体验，您提到的问题我们会立刻改进，在您下次过来之时，我们会给您带来更好的服务，期待您的下次光临

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店外觀一般，大堂和餐廳地方較少，但房間十分整潔，床褥軟硬適中。早餐款式不多，味道尚可，有即磨咖啡機，對於喜愛飲咖啡的人來說挺不錯。
Stayed 1 night in Dec 2019

8/10 Good

CW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from . on 24 Dec 2019
非常感谢您的好评，期待您的下次光临