Shepherdsville hotel guide. Best Western hotel in Shepherdsville, Louisville

"Had issues with the keys not working at first, so got another room. The view was great but room was ok, but the toilet kept running and we had a couple other issues with the room. Had dinner at the restaurant but waited over an hour for food and they weren’t even busy and the music was way too loud. Was tempted to leave just before our food came. Food was good but it took way too long. The building is pretty run down and needs lots of maintenance. Was a convenient location but would not say here again."

"Great location, clean room, amazing staff"

"Great menu"

"Yes"

"Door to room had something smeared on it, sheets had a stain, light coming under door, had to walk very far to get to room"

"I would give 10 stars if i could. The staff was professional. The rooms were clean. I will be staying at this property for my future Louisville trips. "

"Clean room, excellent amenities, wonderful and helpful staff, great location and great bar. Highly recommend."

"You dang sure do not want to stay here it was supposed to be non-smoking rooms The room smell like smoke people smoking marijuana everywhere you turned The elevators were so strong of smoke and marijuana smoke that before you could get to the floor that you're getting to you were getting a contact high for being on there it was so strong you could barely breathe dogs barking people and broad daylight has a kite walking around I do not recommend this place to anyone and the staff when I wanted to check out it was early in the morning and they refused to open the door they said just go back to your room and leave the key or slide it under the door I might coming. And the sheets and stuff that were supposed to be cleaned smelled of cigarette smoke. And the worst thing was they had you sign papers and then told you it was non-refundable and then when you went to the hotel room and it reaped like it did they refused to give me my money back that place was a nightmare"

"Nice,clean area "