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"The staff is amazing! Breakfast was great and delicious! Location is close to many restaurants & walking distance to the onsen. SPA is great too but we did not see the private SPAs. Overall a pretty good experience with this hotel."

"The place looked nice, but there is no real ac in the rooms and windows are locked shut, so it was too warm at night, we couldn't sleep"

"Check-in was super easy and staff very helpful. Room was immaculate and comfortable."

"Amazing stay, incredibly helpful staff that can’t do enough for you, lovely private Onsen in the hills. Must visit if in the area"

"Amazing spa and amenities"

"The onsen here is even better than most of the public onsens in the town. The hotel has lots of complimentary amenities like the lounge area with free massage chairs, soft drinks, sweets; foot massage machine. Their Japanese room for a family of 4 is quite spacious with a separate family area and sleeping area. The room also has a private garden. If you get the meals there, you get a private dining room and 10 course meal. Overall, we felt like we got the VIP treatment."

"Exceptional. Beautiful ryokan, exquisite kaiseki dinner and breakfast"

"Close to the station"

"Good hotel with free breakfast "