Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 267 dari 474 ulasan" "
10 - Sangat Bagus
267
Penilaian 8 - Bagus. 161 dari 474 ulasan" "
8 - Bagus
161
Penilaian 6 - Cukup Baik. 34 dari 474 ulasan" "
6 - Cukup Baik
34
Penilaian 4 - Buruk. 9 dari 474 ulasan" "
4 - Buruk
9
Penilaian 2 - Sangat Buruk. 3 dari 474 ulasan" "
2 - Sangat Buruk
3
9,0/10
Kebersihan
9,2/10
Staf & layanan
9,4/10
Fasilitas
8,6/10
Kondisi & fasilitas properti
10/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Brian
Bepergian bersama keluarga
22 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the second time we have stayed here. I have nothing but good things to say about Royal Angkor Resort. The place is clean, the staff very friendly and the food is very good. The resort is not too close to town, but close enough to be convenient. The rates are very reasonable too.
I would recommend to anyone to stay here, you won't be sorry.
I thought the hotel was rated as a 5 star but i disagree. I will give the resort no more than 4 stars. The building is old, the AC is not always running in the common areas. I had a massage and i had to share my room with a male friend because they only had one steamer. Although there was a curtain in between, it was kind of uncomfortable. If i had known, i would've selected a different type of massage.
The Buffett breakfast was good but the juices were not freshly made. The OJ tasted like Tang.
The staff was super friendly though. No complaint about it.
Susana
Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Thai Thida pada tanggal 5 Nov 2019
Dear Susana,
Greeting from Royal Angkor Resort & Spa.
We really appreciate you taking a time to write this feedback. We do apologise to hear that our service or facilities didn't meet your expectation. Rest assured that we will pass your experience of stay to our team and making an improvement.
Once again, please accept our apology and we are hoping to have another chance to provide an unforgettable experience with us.
Best regards,
10/10 Sangat Bagus
Mariana, Weston, fl
Bepergian bersama teman
31 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This ia a beautiful hotel. The entrance is magnificent, the decoration beautiful, the room was large. Ours had a balcony looking to the wonderful swimming pool. The staff very friendly and cooperative. They have shuttle service from and to the airport which us really convenient. They will also take you on the shuttle to other places.
Mariana
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Thai Thida pada tanggal 8 Nov 2019
Dear Mariana,
Warmest greeting from Royal Angkor Resort & Spa!
Thank you for giving us such a perfect rating. We are glad to hear that you enjoyed your stay with us. Rest assured that your review will pass to our team to striving for continuous improvement and quality service.
again, Thank you for this incredible review and We hope your next stay is just around the corner.
Kind regards,
10/10 Sangat Bagus
Traveler terverifikasi
5 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Ass.Ecommerce Manager pada tanggal 6 Agu 2019
Dear Valued Client,
Thank you so much for you to choose our accommodation to stay in your holiday time!
We were delighted with your valuation to your hotel very much!
According to our service providing under your score set up for us. We hope you feel glad during the stay and also looking for your back holiday again.
Best regards,
Thom Mr
We are from California and traveled with our Khmer family from Phnom Penh so they could experience the brighter side of their country.
We wanted this experience to be memorable in their hearts and minds forever. We wanted these beautiful souls to see what foreigners see when traveling as tourists.
We experienced the beautiful hotel, the amazing staff, the Restaurant, the pools and the spa.
*** 5 Stars all the way ***
JoyHugh
Menginap 2 malam pada bulan Juli 2019
10/10 Sangat Bagus
Traveler terverifikasi
26 Jun 2019
Disukai: Kebersihan
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Ass.E-Commerce Manager pada tanggal 26 Jun 2019
Dear Value Client
We very much appreciate your shared comments high score regarding your stay at the Royal Angkor Resort & Spa in Siem Reap, It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best Regards,
Thoun Thom
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian dalam rombongan
17 Jun 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very upmarket and very comfortable room.BREAKFAST HAD SOME FANTASTIC CHOICES AND THE POOL SIDE SERVICE WAS GOOD
Traveler terverifikasi
Menginap 3 malam pada bulan November 2018
Tanggapan dari E commerce pada tanggal 17 Jun 2019
Dear Valued Client,
Thank you so much to spaned your valued time with Royal Angkor Resort & Spa.
We were delighted with your to comment fantastic with our foods and services. Especially give fully score.
We will share your comment to our staffs let to know all of this.
Best regards,
THOM
Friendly staff eager to please, lovely pool, nice cambodian flavor.
AMITA
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Ecom pada tanggal 8 Mar 2019
Dear AMITA,
Thank you so much for your take the time with Royal Angkor Resort & Spa.
Yes of course, our staffs always, the friendly, pool was beautiful.
I hope you will come back to stay with us again!
Thanks,
THOM MR
Très bon accueil, pick up à l'aéroport, service navette pour centre ville gratuit, personnel sympathique et souriant. Magnifique piscine dans un très joli jardin. Buffet petit dej complet.
MARIA
Menginap 5 malam pada bulan Februari 2019
Tanggapan dari Ecommerce pada tanggal 17 Feb 2019
Chère Maria,
Nous avons été ravis et chaleureux même votre séjour avec Royal Angkor Resort & Spa.
Notre personnel toujours amical et vous fournir un support de services en douceur.
Merci beaucoup pour votre partage de votre expérience et prenez votre temps de valeur pour examiner pour nous!
Si vous avez des occasions, venez s'il vous plait!
Les meilleures salutations,
THOM MR
Dear Aini,
We were delighted with your mind sharing about us very much!
Yes sure,our hotel and staff always clean and help full during the stay because we would like to process for all client return to stay with us again!
The best regards,
THOM MR
10/10 Sangat Bagus
Traveler terverifikasi
21 Jan 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari ECOM pada tanggal 23 Jan 2019
Dear Valued Clients,
Thank you so much for your take the time write review for us.Specially give us high score as well!
The best regards,
THOM MR
Amazing hotel, the room was spacious and really comfortable, the bathroom was great and very clean, the staff were really attentive and always there, the pool, wow a great size and quiet, probably the biggest pool that I have seen in hotel for a long time, if you want a few days chilling this is the place to do it
stephen
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari E commerce pada tanggal 14 Jan 2019
Dear stephen,
We are delighted when read your a good sound as your write detail about your glad time to stay with us !
Yes of course,our room also spacious and really comfortable, the bathroom was great and very clean because we to by our roommate and check detail by housekeeping management.For you pool will give you more to be willing feel push you want to swim and create more memories.
We will sharing you review to our staff let to all and push them to take note you ever!
The best regards,
THOM MR
Very nice comfortable room. Staff was helpful! A little far away from public street, terrific pool
Susan
Menginap 2 malam pada bulan November 2018
Tanggapan dari ECOM pada tanggal 27 Nov 2018
Dear Susan,
We are delighted when we seen your write detail about about services and give us full score that,show about your mind be warm to stay with our hotel.
Super thanks,for your take the time with Royal Angkor Resort.
We hope you will be back to stat with us a gain!
The best regards,
THOM MR
8/10 Bagus
Terry, Vancouver
Bepergian bersama teman
19 Nov 2018
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An excellent hotel. The only complaint is spotty wifi service and occasional power failures. Otherwise the facilities are very good. The pool area is particularly impressive
Terry
Menginap 1 malam pada bulan November 2018
Tanggapan dari Ecom pada tanggal 20 Nov 2018
Dear Terry,
Greetings from Royal Angkor Resort & Spa The Khmer Journey & Experience in Siem Reap !
What ever your feel great during you stay with us?
We were delighted to hearing your commend detail with our services providing and make our memories to take note as well.
The last one,We hope you will be back to stay with us gain..!
Thom Mr
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
18 Nov 2018
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was as advertised. Excellent pool, good food. A little more English would help but we aren’t in Kansas.
Traveler terverifikasi
Menginap 1 malam pada bulan November 2018
Tanggapan dari ECOM pada tanggal 20 Nov 2018
Dear Value Clients,
Woow..! Really impressive and glad time when we seen your take valued time write detail about our services providing and give us fully core.
Thank you so much for your take the time with Royal Angkor Resort & Spa,
We hope you will give us a chance come back to stay with us gain!
The best regards,
THOM MR
8/10 Bagus
Traveler terverifikasi
12 Nov 2018
Traveler terverifikasi
Menginap 1 malam pada bulan November 2018
Tanggapan dari ECOM pada tanggal 13 Nov 2018
Dear Valued Clients,
Thank you so much for your taking with Royal Angkor Resort & Spa,
We are really wishing to know about your sharing minds experience with our property very much because your feedback very importance to us improve our service providing.
I hope you fine during you stay with us.I
The best regards,
THOM MR
This was a great place and I would stay there again for sure. Only about 45min drive to the temples and other attractions. Food was great and the prices I thought was reasonable.
Phillip
Menginap 4 malam pada bulan Oktober 2018
Tanggapan dari ECOM pada tanggal 31 Okt 2018
Dear Phillip,
What is your memories sharing in Royal Angkor Resort?
We were delighted very much during your stay with us.Spcial our hotel always provide great good and good price for client wish to stay with us.
I hope you will back to stay with again!
The best regards,
THOM MR
Muy grande el hotel con una exelente, lujosa y típica decoración; precios muy por abajo de su calidad, a una cuadra del inicio del “night market” muy tecomendable
Eduardo
Menginap 4 malam pada bulan Oktober 2018
Tanggapan dari ECOM pada tanggal 26 Okt 2018
Cher Eduardo,
Nous avons été impressionnants avec vos recommandations concernant les services fournis par notre hôtel!
Quel est votre souvenir unique avec notre hôtel?
Un merci spécial pour votre temps précieux à partager une expérience avec notre hôtel.
Nous espérons que vous nous donnerez une chance de revenir avec nous gagner!
Les meilleures salutations,
THOM MR
Breakfast was wonderful. Massages were great. Lots of lovely foliage. Neat clean.
Pearl
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari THOUN THOM pada tanggal 16 Okt 2018
Dear Pearl,
We were delighted with your commend very much! what ever you love will be providing more then your expectation when you back again.
Super thanks for your take the time with Royal Angkor Resort Heritage of Siem Reap Town.
We hope you will give us occasional back to stay with us again!
The best regards,
THOM MR
6/10 Cukup Baik
Chris, Canada
10 Sep 2018
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Really neat artifacts and beautiful old building. Unfortunately not well maintained or cleaned.
Chris
Menginap 1 malam pada bulan September 2018
Tanggapan dari ECOM pada tanggal 28 Sep 2018
Dear Valued client,
We were delighted with your glad sound and really proud when we are reading your view detail about our quality service providing!
Thank you very much for your take value time with Royal Angkor Resort.
We hope you will give us occasional coming to stay with us again!
The best regards,
THOM MR
Dear Deniele,
Thank you so much for your take the time with Royal Angkor Resort.
High score you give is the best point for promote our property become to large opportunity marketing.
The best regards,
THOM MR
We had a lovely stay from start to finish. All of the staff we met were very friendly and attentive and couldn’t do enough for us. It was special being farewelled at the start of each day as we went out and then being greeted when we returned. The pool was lovely and the food excellent. I found my bed to be a bit firm but my friend found her bed to be fine. I would definitely make a beeline for the resort if I go back to Siem Reap.
Excelente atención, muy buen desayuno. No está cerca del centro pero tienen un servicio que te llevan y te recogen con horario que respetan. Cerca del aeropuerto. Aconsejable para descansar
Find a smaller Hotel if you want a calm breakfast.
Restaurant not great and breakfast was a scrum due to large tour groups. Staff were very good especially Grace at the front desk and Tuk Tuk number 10 was also excellent.Wifi was a challenge.
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
수영장시설이 좋았어요
시내에서는 조금 멀었지만 툭툭 기사님을 불러줍니다.
시내까지는 3달러
덕분에 편하게 3일동안 기사님께 신세를 졌습니다.
수영장이 넓어서 좋았습니다.
조식은 생각했던것 보다 맛있지는 않았지만 조식으로서 충북했습니다. 특히 누들과 오믈렛! 꼭 드셔야합니다.
직원들은 모두 친절했습니다.
다만 룸청소상태가 조금 아쉬웠습니다.
그외에는 전부다 좋은 호텔입니다.
Easy to go about. Restaurant provides good food. Breakfast excellent.
Staff from front desk to doormen very polite.
All 9 from group enjoyed the stay and very impressed by staff's way of carrying out their duties.
Traveler terverifikasi
Menginap 4 malam pada bulan Januari 2018
Tanggapan dari Thai Thida pada tanggal 8 Nov 2019
Dear Anonymous,
Thank you for giving us such a perfect rating. We are glad to hear that you enjoyed your stay with us. Rest assured that your review will pass to our team to striving for continuous improvement and quality service.
Again, Thank you for this incredible review and We hope to see you next time.
Kind regards,
The hotel is close to the airport (less than 10 minutes) but far from the downtown area--you'll need a tuktuk or complimentary shuttle. Be forewarned, though, you must book the shuttle in advance and there's no guarantee you'll even get on (this happened to us as it was full). It also runs limited hours, so you need to plan accordingly. The rooms are nice--nothing special, but comfortable bed! Breakfast buffet was good--wide variety of food. However, do not eat in the restaurant--the food is overpriced (banana "smoothie"--was literally a blended banana in cold milk--was $3.75 and so not worth it (especially when you can buy a large DELICIOUS one off the street for $1.00). Food is typical hotel food--overpriced and pales by comparison to the cheaper eats not too far away. We left at night and didn't have time to head into town for a final meal. The staff was very accommodating and gracious. Would definitely stay again.
A estadia foi muito boa e tanto o hotel é muito bom para o preço que cobra, como os funcionários são muito gentis. No entendo, muito mais por culpa do hoteis.com houve um stress no checkin pois o hotel queria cobrar pela cama extra, quando na minha reserva estava descrito em português que eram um casao e uma criança de dez anos!!! Acharia muito conveniente que o site hoteis.com no qual já fiz mais de 90 reserva, quando em hotéis no exterior, e principalmente na Ásia colocasse as condições nas quais foram reservados os apartamentos em Inglês para evitar problemas. Entendo que quando informo o numero e idade dos ocupantes, o preço DEVE ser para estes ocupantes e não haver extras. Isso é absolutamente necessário.
FRANCISCO DE ASSIS
Menginap 3 malam pada bulan Desember 2017
6/10 Cukup Baik
Traveler terverifikasi
3 Des 2017
Tidak Disukai: Staf & layanan, kenyamanan kamar
The bed was very hard and large so it was difficult to get out of the bed in one side since it was almost against the wall and no end table was there to place glasses, etc.
There was always an odour in the hallway and room and they piped the same music through the hallways which was annoying.
Amazing hotel, even it is a bit old, room cleaning a bit late for 3rd floor.
Service friendliness worth 2 thumbs .
Breakfast choices is vast.
Very helpful especially when I got problem with my toothache.
A goid impression overall for Cambodians
Best hotel we stayed at for our entire month long vacation!! The staff are beyond fantastic!!! Attend to your every need!! Gave us a later check out due to husband being sick and even brought a fruit platter to our room!! The food was possibly the best I ate in Cambodia!! And great pool!!
Nice and clean hotel; very friendly, helpful, and great service staffs. Good breakfast and complimentary shuttle transfer services from/to hotel and city town.
Really nice hotel. Great pool and great breakfast. Super super friendly helpful staff. Not a brand new hotel but everything was in good working clean order. Also, good restaurant. A little far from town but a short tuktuk ride into the center.
Very good hotel, staff were very attentive & helpful, the hotel is starting to show a bit of age but the furnishings are very good with artefacts right through the hotel/resort. The grounds are magnificently beautiful & the pool area is excellent with one of the biggest pools i've seen. The buffet breakfast was excellent . The room itself was large around 26sqm & clean, bathroom clean & has a shower separate from a very deep bathtub/spa.