Cari Kabin di Sierra de Guadarrama

"I was awakened at 12.20am by the guest next door slamming his door. I rang Reception and they said they would have a word with him. That didn't work. The next night he woke me up at 4.30am. I rang Reception: the receptionist said they couldn't hear the door slam (I was on the 5th floor). When I insisted, they moved me to a room that was badly in need of refurbishment. They have not yet agreed to refund me for the two sleepless nights, despite admitting that the behaviour of the guest next door...

"Excellent"

"They charged for 30€ late check out for one hour only which I found inappropriate since the hotel is not full"

"The staff were great and I appreciated the early check in. Breakfast was also great. Unfortunately there was a smell of cigarette smoke in the bathroom that seemed to be coming through the vents from the room above. They should look at blocking it off because it was a strong smell, as if someone had been smoking in my room."

"Loved this hotel. Location was perfect. Hotel was peaceful and clean."

"Nice rooms, very few amenities, no coffee in the rooms, Outdoor pool was not open yet, but looked ready, (34 degrees outside. People sitting in the lawn, lounge chairs weee locked up , asked to pay 12 euros each to use the indoor pool!!! Was once a nice hotel, a little dated and will nickel and dime you. Stuffy atmosphere"

"Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️"