Dear MASATOSHI , --Greetings from D’Hotel Singapore. –Thank you for choosing our boutique hotel for your recent holiday in our city-state and for taking the time to review your 4 nights stay with us. –We sincerely thank you for highlighting the availability of our complimentary Light Bites we serve in the mornings, and we are glad you enjoyed this service. --We are truly sorry for the discomfort and inconvenience you experienced with the smell from the refrigerator in the 2nd level room you stayed in. Please be assured our Housekeeping Manager will personally check the refrigerator and ensure a thorough cleaning is carried out, in addition to counselling her team members concerned. –Despite this distraction during your stay, we are very grateful for your heartwarming compliment for our team’s service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay. ---We have truly enjoyed being of service to you and all of us earnestly hope to welcome you back. –We are at your service, and we wish you well. –Thank you. ---Kind regards, --The management of D’Hotel Singapore

DearGreetings from your friendly team at D’Hotel Singapore! Thank you for choosing our centrally located boutique for your recent holiday in our city-state, and for taking the time to review your stay experience at our boutique hotel. ---We are delighted you and your husband had an enjoyable and comfortable 6 nights stay with us, and you found our boutique hotel’s proximity to many eateries, Tiong Bahru Food Center and public transport options convenient and to your liking. ----With your experience staying at our boutique hotel, all of us sincerely hope you will now make D’Hotel your choice accommodation whenever your travels bring you and your husband back to our city-state. ----Thank you for giving us the great pleasure and privilege of having been of service to you and your husband at our boutique hotel, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. ---We are at your service, and we wish both of you well. ------Kind regards, --The management of D’Hotel Singapore

Dear Katsuhiko, --Greetings. ---We deeply regret to learn you did not fully enjoy your 2 nights stay at our boutique hotel due to our hotel's location and lack of convenience stores in the vicinity and we apologise for the disappointment caused to you and your lovely wife. ---We sincerely thank you for giving us the pleasure of hosting you and your wife at our boutique hotel. --We wish you and your lovely wife well. --Kind regards, --The management of D'Hotel Singapore

Dear Michael, ---Greetings. We deeply regret to learn you did not fully enjoy your 2 nights stay at this centrally located boutique hotel and we apologise for the disappointment caused to you. –We appreciate your valuable feedback about the condition of the 6th level room you stayed in, and we will be sharing your feedback with the relevant people so they can review improvement plans for the property. –We sincerely thank you for giving us the pleasure of hosting you, and we do hope you will give us a chance to welcome you back. --Kind regards, --The management of D’Hotel Hotel Singapore

Dear Aref, --Greetings. We deeply regret to learn you did not enjoy your stay at this centrally located boutique hotel and we apologise for the disappointment caused to you and your friend. –We appreciate your valuable feedback about the condition and cleanliness of the 2nd level rooms you stayed in, and we are truly sorry for the discomfort and inconvenience caused to you and your friend. –Please be assured our Housekeeping and Engineering Managers will investigate and review our current processes so improvements can be sought. ---We sincerely thank you for giving us the pleasure of hosting you and your friend, and we do hope you will give us a chance to welcome you back. --Kind regards, --The management of D’Hotel Hotel Singapore

Dear Jeffery, --Greetings from your friendly team at D’Hotel Singapore! Thank you for taking time to review your stay experience at our boutique hotel. ---We are delighted you had a great stay with us, and you found our strategic location with proximity to Tiong Bahru Food Center and many eateries convenient. –---All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! ---We have truly enjoyed being of service to you and we sincerely hope to welcome you back for more enjoyable and comfortable stays with us. We are at your service, and we wish you well. Thank you for your valued support. ---Kind regards, --- The management of D’Hotel Singapore

Dear Jia Yieng, --Greetings from D’Hotel Singapore! Thank you for your valued support for our boutique -hotel and for taking the time to review your stay with us. ----We are delighted you have awarded a perfect rating for your stay experience at our boutique hotel. ---With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist you with your stay at our hotel, we invite you to contact us as we would be most glad to be of assistance. . –Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. --We are at your service, and we wish you well --Kind regards, --The management of D’Hotel Singapore

Dear MITSUHIRO, --Greetings and welcome back. –We deeply regret to learn you did not enjoy your recent stay at our boutique hotel and we are truly sorry for the disappointment caused to you by our team’s service.Please allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us, and that our team always provides friendly and helpful service. Following your feedback, we assure you our Guest Service Manager will investigate and counsel our team members concerned, in addition to reviewing our processes for improvements. --We truly appreciate your valuable feedback as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. --All of us truly hope you will give us an opportunity to create a better stay experience for you and allow us to change your impression of us. Thank you. --Kind regards,The management of D’Hotel Singapore

Dear Gabrielle, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our boutique hotel. We are thrilled you and your partner had a wholly enjoyable and comfortable 7 nights stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --It has truly been our great privilege and pleasure to have been of service to you and your partner, and we sincerely hope D’Hotel remains as your choice accommodation whenever you are back in our city-state. --All of us look forward to being of service to you and your partner again. We are at your service, and we wish both of you well. --Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore

Dear Cornelia, --Greetings from D'Hotel Singapore. --Thank you for giving us the great pleasure and privilege of hosting you and your partner at our boutique hotel and for taking the time to review your 4 nights stay experience with us. --We sincerely apologise for the disappointment and any discomfort you and your partner by the shortfalls in our service whereby you found only one set of towels in the 5th level room you stayed in and the stained bedlinens. --Please be assured we are taking your feedback seriously and our Housekeeping Manager will investigate and counsel her team members concerned. Additionally, she will remind her team of the importance of being attentive and thorough when carrying out their responsibilities. --We would like to share that as part of our environmental commitment to reducing waste and being are in line with Singapore’s Green Plan 2030, we do not provide single use amenities like slippers and shower caps in our rooms. However, our guests may either approach or contact our Guest Service team for the items listed in the tent-card which is placed in all rooms and as seen in the image below. We seek your kind understanding in this matter. --Despite the distractions during your stay, all of us are indeed grateful and appreciative to learn you have awarded a high rating for your overall stay experience with us, and we sincerely thank you for your graciousness! --All of us have truly enjoyed being of service to you and your partner, and we earnestly hope to welcome you back to our boutique hotel. --We are at your service, and we wish both of you well. --Thank you. --Kind regards,, --The management of D'Hotel Singapore

Dear Andrea, --Greetings from D'Hotel Singapore! --Thank you for choosing our centrally located boutique hotel for your recent holiday in our city-state. --All of us are delighted you and your partner had a wholly enjoyable and comfortable 8 nights stay with us. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too! ---It brings us much joy to learn you shall be returning to stay with us and we shall do all possible to deserve your valued trust. If there is anything we can do to assist you with your future stays at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance to you and your partner. --All of us have truly enjoyed being of service to you and your partner at D'Hotel, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish both of you well. Thank you for your valued support. ---Kind regards,The management of D'Hotel Singapore

Dear Cheyau, --Greetings. We deeply regret to learn you did not enjoy your stay at this centrally located boutique hotel and we apologise for the disappointment caused to you. –We appreciate your valuable feedback about the condition of this boutique hotel, and we will be sharing your feedback with the relevant people so they can review improvement plans for the property. –Regarding the laundry bags and the items that you have mentioned, please allow us to explain that as part of our environmental commitment to reducing plastic waste, we do not provide these in our rooms, We adopt a similar principle for single use amenities, and even though we do not put them in our guest rooms, they are available upon request at our Reception counter. –We sincerely thank you for giving us the pleasure of hosting you, and we do hope you will give us a chance to welcome you back. --Kind regards, --The management of D’Hotel Hotel Singapore

Dear Michico, --Greetings! Thank you for taking the time to review your recent stay at our boutique hotel. --We are heartened to learn you and your partner had an enjoyable and comfirtable stay. --It has been our great pleasure and privilege to have been of service to you and your partner, and we earnestly look forward to welcoming you back. --We are at your service, and we wish both of you well. --Kind regards,The management of D'Hotel Singapore

Dear LEE, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our boutique hotel. --We are delighted you and your partner had a great 3 nights stay with us. --All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you and your lovely family who make our job wonderful. Thank you! -----With your recent stay with us, all of us earnestly hope our hotel will remain as your choice lodging whenever you and your partner are back in our city-state. Do let us know if you require any assistance with your stay as we would be most glad to be of service to you and your partner. We are at your service, and we wish both of of you well. Thank you for your valued support. -----Kind regards,The management of D'Hotel Singapore

Dear Hoang, --Greetings from D'Hotel Singapore! --We are thrilled to learn you and your lovely partner had a pleasant stay with us, and you liked the complimentary "Light Bites" we provide our guests in the mornings. --We are truly appreciative of your feedback about the corridors of our room levels and we assure you we will be reviewing this matter for improvements. --All of us have truly enjoyed being of service to your lovely partner and you. We look forward to welcoming both of you back to our boutique hotel. --Thank you. --Kind regards,The management of D'Hotel Singapore

Dear Ani, --Greetings from all of us at D’Hotel Singapore! Thank you for choosing our boutique hotel for your recent visit to our city-state and for letting us know you found good value in your stay with us. --All of us are thrilled to learn you and your lovely wife had an enjoyable and comfortable 4 nights stay with us. –We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be sharing your compliment with them, and we will thank them for their dedicated service. Thank you for making them feel valued too! --Thank you for giving us the great pleasure to have been of service to you and your lovely wife. All of us earnestly look forward to welcoming you back soon. We are at your service, and we wish both of you well. Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore

Dear Jeeva, --Greetings! Thank you for taking the time to leave us a perfect rated review for your 2 nights stay experience at our boutique hotel. –All of us are delighted you and your lovely partner had a great stay with us. All of us truly value our guest satisfaction as top priority and we are committed to our guests. It is guests like you and your partner who make our job wonderful. Thank you! –With your recent stay with us, all of us earnestly hope our boutique hotel will remain as your choice lodging whenever your travels bring you and your lovely partner back to our city-state. ---We look forward to being of service to you and your lovely partner again. We are at your service, and we wish both of you well. Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore

Dear Heather, --Greetings. Thank you for taking the time to share your valuable feedback about your stay experience at our boutique hotel. –We are truly sorry for the discomfort and disappointment caused to you and your friend by the leaking ceiling outside the 6th level room assigned for your 7 nights stay and the shortfalls in our cleaning service. –We would like to share that our management is waiting for the approval from the relevant persons, and we assure you once this approval has been obtained, we will carry out the needed corrective and waterproofing works as soon as we are able to. We seek your kind understanding in this matter. --Please be assured we have taken note of your feedback regarding the shortfalls in our cleaning service and that our Housekeeping Manager will investigate. Upon the conclusion of her investigation, she will counsel her team member concerned and if needed she will also place this team member under close monitoring until marked improvements are realized. –All of us truly hope this inopportune stay experience you and your friend had will not deter you from staying with us again as we sincerely hope to recover your trust in our service and create a better stay experience for you. --We wish both of you well. --Kind regards,The management of D’Hotel Singapore

Dear Betty, --Greetings from D'Hotel Singapore! Thank you for choosing our boutique hotel for your recent holiday in our city-state and for letting us know you and your husband had a pleasant 2 nights stay with us. --Regarding your feedback on this property being fire-safety friendly, please allow us to assure you that all building owners in Singapore are required to strictly adhere to Singapore's law under Section 35 of the Fire Safety Act 1993 and that the building has to be inspected annually to maintain the integrity of its fire protection systems. Otherwise, the Commissioner of SCDF (Singapore Civil Defense Force) will revoke any Fire Certificate and a severe penalty will be imposed. We seek your kind understanding in this matter, and we assure you that our management will and has always strictly adhered to to the national requirements and practices. --We sincerely thank you for giving us the pleasure of hosting you and your husband at our boutique hotel and we hope we have assured you of the safety measures we undertake at our property because the safety and security of our guests are our utmost priorities when they stay with us. --We wish you and your husband well. --Thank you.Kind regards,The management of D'Hotel Singapore

Dear Kent M,Greetings and welcome back! Thank you for your valued support for our boutique hotel. --All of us are delighted you and your lovely family had another wonderful stay with us. --We are truly grateful for your high recommendation for our boutique hotel. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. –As always, it has truly been our great pleasure and privilege to have been of service to you and your lovely family, and we truly hope D'Hotel will remain as your choice accommodation whenever you are back in our city-state. --All of us eagerly await to welcome you and your lovely family back. We are at your service, and we wish you and your lovely family well. --Kind regards,The management of D'Hotel Singapore

Dear DOO-YEONG, --Greetings. Thank you for choosing our boutique hotel. We are heartened to learn you had an enjoyable and comfortable stay with us, and you like the spaciousness of the 5th level room you stayed in. --It was truly our pleasure to be able to assist you with an early check-in as our occupancy situation allowed us to and we sincerely thank you for your kind mention on this matter. –We sincerely apologise for any disappointment caused to you by the refreshments we offer our guests in the mornings. Please allow us to explain that we do not offer breakfast but as stated on the board placed next to the selection of bread rolls, we offer our guests complimentary light bites, and this service is not charged in any of our stay packages. --As we understand that some of our guests may have travel arrangements in the early hours of the morning and will be unable to find any eateries open when they check out from our boutique hotel, we offer some light bites which we hope will be helpful until they are able to have a proper meal. We seek your kind understanding in this matter. –All of us sincerely thank you for giving us the pleasure and privilege of hosting you at our boutique hotel, and we sincerely hope to welcome you back. We wish you well. –Kind regards,The management of D’Hotel Singapore

Dear MONRUDEE, --Greetings! Thank you for taking the time to leave us this perfect rated review on your recent 4 nights stay at our boutique hotel. --All of us are delighted you had a wonderful stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --It has truly been our great pleasure and privilege to have been of service to you at our boutique hotel and all of us sincerely hope D'Hotel will remain as your choice lodging whenever your travels bring you back to our city-state. –We earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. ---Kind regards,The management of D'Hotel Singapore

Dear Yukiko,Greetings. Thank you for choosing our boutique hotel for your recent visit to Singapore. We deeply regret to learn you did not enjoy your 6 nights stay with us and we are sorry for the disappointment caused to you. –Unfortunately, as you have not provided us with any details regarding your stay experience with us and as we truly want to improve in areas we lack, we would like to invite you to share with us some feedback on your stay to allow us to review our processes and service for improvements. –We sincerely hope to welcome you back, giving us an opportunity to create a better stay experience for you. –Thank you. --Kind regards,The management of D' Hotel Singapore

Dear Yuika,Greetings from all of us at D’Hotel and thank you for giving us the great privilege and pleasure to have been of service to you during your recent stay with us. We are incredibly grateful you took the time to review your experience at our boutique hotel and for letting us know you had a great 3 nights stay with us. –Our management values customer satisfaction as top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. It is guests like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. Thank you!All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. Thank you. ---Kind regards,The management of D’Hotel Singapore

Dear Fara,Greetings! Thank you for choosing our boutique hotel for your recent family holiday in Singapore. We are thrilled to know you and your lovely family had a pleasant stay at our boutique hotel. –All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your family. We earnestly hope to welcome all of you back. We are at your service, and we wish you and your lovely family well. Thank you. --Kind regards,The management of D’Hotel Singapore

Dear Roza,Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel and for letting us know you and your partner had an enjoyable and comfortable stay with us. ---We are appreciative of your valuable feedback regarding the ceiling leak at the 6th level corridor. We humbly admit we occasionally experience ceiling leaks at different areas along the 6th level corridor especially when we experience continuous and heavy rain, and our cluster management is working with the relevant persons to carry out waterproofing works at the rooftop to improve this matter. –We are very grateful for your heartwarming compliment on our team’s service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay. Thank you for giving us the great pleasure to have been of service to you and your partner. All of us sincerely hope to welcome you and your partner back, giving us an opportunity to create a better stay experience for you. We are at your service, and we wish both of you wellThank you. ---Kind regards, The management of D’Hotel Singapore

Dear Kent M,Greetings! Thank you for choosing our centrally located boutique hotel for your holiday in Singapore and for taking time to review your stay with us. We are delighted you had a great stay with us. –All of us are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making our team members feel valued too! --We note you have another stay with us soon and we sincerely thank you for your valued support. Please be assured we will do all possible to ensure we deserve your valued trust and ensure your stay with us is comfortable. –It has been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards, The management of D’Hotel Singapore

Dear Wolfgang, --Greetings from all of us at D’Hotel Singapore! Thank you for choosing our centrally located boutique and for taking the time to review your stay experience at our boutique hotel. We are delighted you and your lovely wife had an enjoyable and comfortable 3 nights stay with us, and you found our boutique hotel’s proximity to Havelock MRT station convenient and ideal for exploring our city-state. ------Thank you for giving us the great pleasure and privilege to have been of service to you and your lovely wife. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays at our boutique hotel. We are at your service, and we wish both of you well. ------Kind regards,The management of D’Hotel Singapore

Dear Véronique,Greetings! Thank you for taking the time to leave us a perfect rated review for your stay experience at our boutique hotel. We are thrilled you had a wholly enjoyable and comfirtable stay with us. -- It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –It has truly been our great privilege and pleasure to have been of service to you and all of us look forward to being of service to you again. We are at your service, and we wish you well. ---Thank you for your valued support. ---Kind regards,The management of D'Hotel Singapore

Dear Tae Kyoon, --Greetings! Thank you for letting us know you and your lovely partner had an enjoyable and comfortable 2 nights stay at our boutique hotel. ---It has truly been our great pleasure and privilege to have been of service to you and your lovely partner, and we sincerely look forward to welcoming you back. --We are at your service, and we wish both of you well. --Kind regards,The management of D'Hotel Singapore

Dear Elysa ,Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore. We are heartened to learn you had a pleasant 2 nights stay with us. --All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. --If there is anything we can do to assist you with your future stays at our boutique hotel, please do not hesitate to let us know. We are at your service, and we wish you well. Thank you. --Kind regards,The management of D;Hotel Singapore

Dear Daniel,Greetings! We are so grateful you took time to review your 7 nights stay experience at our boutique hotel with a perfect rating. We are delighted you and your lovely partner had a fabulous stay with us. --All of us truly value our guest satisfaction as top priority and we are committed to our guests. It is guests like you and your lovely partner who make our job wonderful. Thank you for fueling our passion to serve! --With your recent stay with us, all of us earnestly hope D’Hotel will remain as your choice lodging whenever your travels bring you and your partner back to our city-state. If there is anything we can do to assist you with your future stays with us, we invite you to let us know as we would be most glad to be of assistance to you. --All of us have truly enjoyed being of service to you and your lovely partner at our boutique hotel, and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore

Dear Marilyn,Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our boutique hotel. We are thrilled you and your friend had a wholly enjoyable and comfortable 5 nights stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --It has truly been our great privilege and pleasure to have been of service to you and your friend, and we sincerely hope D’Hotel remains as your choice accommodation whenever you are back in our city-state. All of us look forward to being of service to you and your friend again. We are at your service, and we wish both of you well. --Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore

Dear Dian,Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel and for letting us know you found your stay to be of good value. All of us are delighted you and your partner had a wholly enjoyable and comfortable stay with us. –We are truly humbled and grateful for your heart-warming compliment for our team’s service as it inspires us to always provide the highest level of service in our industry. Thank you for making our team feel valued too! --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –It has been our great pleasure to have been of service to you and your partner at our boutique hotel, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish both of you well. Thank you for your valued support.Kind regards,The management of D’Hotel Singapore

Dear AMALIA,Greetings from all of us at D’Hotel Singapore and thank you for taking time to review your recent stay experience at our boutique hotel! --All of us are delighted you and your husband had a wonderful 4 nights stay with us at our centrally located boutique hotel. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been the main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team members, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too! --It has truly been our great privilege and pleasure to have been of service to you and your husband. All of us eagerly wait to welcome you back. We are at your service, and we wish both of you well. Thank you for your valued support. ------Kind regards,The management of D’Hotel Singapore

Dear Siti Zawah,Greetings! Thank you for taking the time to review your recent stay at our boutique hotel and for letting us know you had an enjoyable and comfortable stay with us. –All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. --If there is anything we can do to assist you with your future stays at our boutique hotel, please do not hesitate to let us know. We are at your service, and we wish you well. Thank you. --Kind regards,The management of D;Hotel Singapore

Dear Eddie,Greetings from D’Hotel Singapore! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience as it shows us you and your lovely partner had a great stay with us. – It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist you with your stay at our hotel, we invite you to contact us as we would be most glad to be of assistance.--Thank you for giving us the great pleasure and privilege of hosting you and your lovely partner at our boutique hotel. -- We are at your service, and we wish both of you well. –Kind regards,The management of D’Hotel Singapore

Dear Brian,Greetings! We are so grateful you took the time to leave us a perfect-rated review of your stay experience at our boutique hotel. We are delighted you had a wonderful 11 nights stay with us, and you found our location with proximity to many eateries and various public transport options convenient. --All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you! --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for fuelling our passion to serve! ---We are indeed thrilled to learn you will return to stay with us and all of us sincerely thank you for your valued trust and support. If there is anything we can do to assist you with your future stays at our boutique hotel, we invite you to let us know as we would be most glad to be of assistance to you. –It has truly been our great pleasure and privilege to have been of service to you and we eagerly await to welcome you back. We are at your service and wish you well. --Kind regards,The management of D’Hotel Singapore

Dear Sungsook,Greetings! Thank you for reviewing your recent stay at our boutique hotel. All of us are delighted you had a pleasant 3 nights stay with us and that you found our hotel’s location with easy accessibility to many eateries and various transport options convenient. --It has truly been our great pleasure to have been of service to you at our boutique hotel and all of us earnestly look forward to welcoming you back. If there is anything we may assist with your future stays at our boutique hotel, please do not hesitate to let us know. -----We are at your service, and we wish you well. Thank you. --Kind regards,The management of D’Hotel Singapore

Dear CHIN CHIH,Greetings from all of us at D’Hotel Singapore! Thank you for choosing our centrally located boutique. We are delighted you and your lovely partner had an excellent 3 nights stay with us, and you found our strategic location with proximity to many eateries and Havelock MRT station convenient and ideal for your holiday in our city-state. ---With your experience staying at our boutique hotel, all of us sincerely hope you will now make D’Hotel your choice accommodation whenever your travels bring you and your lovely partner back to our city-state. ----Thank you for giving us the great pleasure and privilege to have been of service to you and your lovely partner. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays at our boutique hotel. We are at your service, and we wish both of you well. ---Kind regards,The management of D’Hotel Singapore

Dear Soren,Greetings. We deeply regret to learn you did not fully enjoy your overnight stay at our serviced residence and we are truly sorry for the disappointment caused to you. –We refer to your feedback on breakfast inclusion in the stay package you booked, please allow us to explain that breakfast is not charged in any of our stay packages. Instead, we offer our guests a complimentary “Grab and Go” continental breakfast as we understand some of our guests may have travel arrangements in the early hours of the morning and will be unable to find any eateries open when they check out from our boutique hotel. We seek your kind understanding in this matter, and should you wish to have further clarification on the inclusions of the stay package you paid for we recommend you contact the Customer Service team at Expedia. Thank you. –We apologise for the delay in the preparation of the Continental Breakfast items. Unfortunately, as the breakfast rolls and pastries were popular with our guests on 20 NOV 2023, our vendor had to prepare more items and we admit this preparation took time. Following your feedback, we assure you we will work with our vendor to ensure we have sufficient continental breakfast items throughout the service time. –While we constantly strive to maintain the highest standard of customer satisfaction, it is most unfortunate we have fallen short of your expectations. We sincerely hope to welcome you, giving us an opportunity to create a better stay experience for you and change your impression of our service Thank you. ---- Kind regards,The management of D’Hotel Singapore

Dear Brunno,Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel and for taking the time to review your stay with us. We are delighted you had an enjoyable and comfortable stay with us. We are indeed heartened to learn you like the cleanliness of the 5th level room you stayed in, and you found the central location of our boutique hotel with proximity to many eateries and public transport options convenient. –It brings us much joy to learn you will be returning to stay with us again and we sincerely thank you for your valued support and trust. We will definitely do all possible to ensure you have another enjoyable and comfortable stay with us. ----All of us sincerely thank you for giving us the great privilege and pleasure of hosting you at our boutique hotel, and we earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore

Dear Kenji,Greetings. We deeply regret to learn you and your lovely wife did not fully enjoy your 4 nights stay at our boutique hotel and we are truly for the discomfort and disappointment caused to you by the faulty glass door of the 6th level room assigned for your stay. –We would like to assure you we will check this room and carry out the needed corrective works. –Despite this distraction during your stay, we sincerely thank you for your gracious compliment on our team’s service. Your heartwarming compliment definitely brings much cheer to our team members as it is comforting to learn their service compensated for any disappointment and inconvenience you had during your stay. Thank you for making our team members feel valued too! --We sincerely hope to welcome you and your lovely wife back, giving us an opportunity to create a better stay experience for you. We are at your service, and we wish both of you well. Thank you. --Kind regards,The management of D’Hotel Singapore

Dear Takatsugu,Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore. We are heartened to learn you had a pleasant 3 nights stay with us. –All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you, and we earnestly look forward to welcoming you back. --If there is anything we can do to assist you with your future stays at our boutique hotel, please do not hesitate to let us know. We are at your service, and we wish you well. Thank you. --Kind regards,D;Hotel Singapore

Dear Chun Wah,Greetings. We deeply regret to learn you did not fully enjoy your 3 night stay with us and we are truly sorry for the disappointment caused to you and your lovely partner by the condition of this boutique hotel. –Please be assured we have taken note of your valuable and candid feedback, and we will share your feedback with the relevant persosn so they can review improvement plans for this property. Despite the distractions during your stay, we are very grateful for your heartwarming compliment for our team’s service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay. Thank you for giving us the great pleasure to have been of service to yo and your lovely partneru. All of us sincerely hope to welcome you. We are at your service, and we wish both of you well. –Kind regards,The management of D’Hotel Singapore

Dear Takako,Greetings from all of us at D’Hotel Singapore! Thank you for choosing our boutique hotel for your recent visit to our city-state and for awarding a perfect rating for your 2 nights experience staying with us. We are indeed thrilled to learn our services, facilities and products have exceeded your expectations as such positive feedback inspires all of us to always strive to provide the highest level of service in our industry. Thank you for fuelling our passion to serve! –We sincerely hope you will now make D’Hotel your favoured accommodation choice boutique hotel whenever your travels bring you back to Singapore and you will recommend us to your friends and family. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. Thank you. --Kind regards,The management of D’Hotel Singapore

Dear Kok Mun,Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore. We are heartened to learn you and your lovely family had a pleasant 2 nights stay with us. –All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your family, and we earnestly look forward to welcoming you back. --If there is anything we can do to assist you and your family with your future stays at our boutique hotel, please do not hesitate to let us know. We are at your service, and we wish all of you well. Thank you. --Kind regards,D;Hotel Singapore

Dear David,Greetings! Your friendly team at D’Hotel Singapore truly appreciates your valued support for our boutique hotel and for your valuable feedback on your stay experience with us. All of us are delighted you and your friend had a wonderful stay with us, and you find our boutique hotel’s location with easy accessibility to many eateries and various modes of public transport convenient. --We are truly grateful for your heart-warming compliment for our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you!With your recent experience staying with us, we truly hope D’Hotel will be your go-to accommodation whenever you are back in Singapore, and you will recommend us to your family and friends. –Thank you for giving us the great privilege and pleasure of being of service to you and your friend. All of us earnestly look forward to welcoming you and your friend back and being of service to you again soon. Please do not hesitate to contact us if there is anything we assist with your future stays at our boutique hotel as we would be most glad to be of assistance to you We are at your service, and we wish both of you well. --Kind regards,The management of D;Hotel Singapore

Dear Ah Lin,Greetings. We deeply regret to learn you and your family are not enjoying your stay at our boutique and we are truly sorry for the disappointment caused to you. --Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. If there is anything we may assist you with during your stay at our boutique hotel, please do not hesitate to let us know as we would be most glad to be of assistance. We wish you and your family well. Kind regards,The management of D’Hotel Singapore