NOT A FOUR STAR HOTEL, more like a hostel. Room was NOTHING like the pictures. It was so much smaller. Worse than that, bathroom was mouldy, furniture was falling apart and the whole room had an odd smell.
Never leave bad reviews, but this hotel warrantied this. I spoke to the hotel staff, and showed them our pictures from Hotels.com compared to our room and they were unhelpful and tried to sell me an upgrade.
They tried to tell me that hotels.com use the wrong pictures and it’s nothing to do with them. The room pictures on their own website are also incorrect.
Impossible to make an informed decision if both the star ratings and the pictures are grossly misleading.
We paid £120 a night, and other hotels in the area offer a much better hotel for the same cost.