Chalet di Souss-Massa

"Good hotel, nice pool area, rooms clean. I had an issue with the room type. I booked a resort view room and paid extra rather than having a garden view room. Apparently these are the same rooms and they look onto the back garden. The description on Expedia is misleading and encourages you to pay extra whereas I should have just booked the garden view suite. I found this common in Morocco where I have booked a more expensive room which is exactly the same as a cheaper room. Also I booked a sofa...

"Super Hotel und top personal."

"everything was excellent poverty is very good. The staff excellent respected sense of humor, lovely friendly. and everything was so great we had the best time ever. Thank you for everybody."

"Our room wasn’t that clean. The rug in the room was dirty and the floor wasn’t mopped after previous guests it had hair all over. The breakfast was okay. The diner buffet was a bit expensive for the food that was offered. Not that many good choices of dishes. The beach was far, a 10 min ride with the shuttle."

"This hotel is calm with good rooms and housekeeping but misses the mark too much. Service was usually sleepy, the place very not smoke free with lots of smoking around the pool, the technology was outdated with no usb sockets anywhere or Netflix and a pretty useless hotel app too. Just a very forgettable place to stay, hopefully I just hit a bad week but it should be really special and was not."

"The room is dated and poorly maintained, and the air conditioning is not cooling properly"

"The front desk staff was outstanding. Helpful. Professional. Client and customer focused. The cleaning crew especially the housekeepers, the bellmen, the waiters a s cooking ladies at the breakfast buffet and the parking attendant Mbarek."