Cruise Ships in Souss-Massa

"Staff was really nice, hotel was accessible and clean. Food wasn’t great besides the Moroccan restaurant which wasn’t included in the half board. The main issue seemed to be the communication amongst the staff, we were told a lot of different things by different people, super inconsistent. This wasn’t anyone’s fault, again, staff was lovely, spa was great, but there were lots of little things, missing towels in room often, the bar not serving cocktails when more than a few people are in there, etc. Not a 5 star hotel at all but it wasn’t bad, won’t be staying here again though. "

"Activities were more tailored towards kids, so if you have kids, that is a perfect hotel."

"Great hotel in a great location. Walkable to beach and restaurants. Staff are welcoming "

"Really amazing clean resort. "

"The reception area is lovely but the room was tired and the standard of decoration wasn’t great however we only really use the room for a place to sleep. We had a room facing the sea which also faced the main road, we found it to be quite noisy with cars beeping their horns at 3am and people arguing outside. The gym is almost the worst we have used in a hotel. The pool area was nice and the cocktails delicious. Be aware of a trick we found in the hotel bar and other places in Morocco where they say they can’t give you change and ask to keep it. The Padel courts on site were good, you have to pay extra for these. The breakfast was really nice but 2 of the days there was no clean cups or glasses. The person cooking the pancakes kept handling the food then picking her phone up in between which isn’t very hygienic. There are signs saying you can’t take your own food and drink in, we did see people carrying in some bottles water without being challenged. Overall for the price it was acceptable."

"Food was good and facilities and space were really nice. Service is grease only if give most staff tips. On top of cost for the accommodation even if you pay full inclusive, it helps giving tips if you want a good service. We had to change rooms as there were cockroaches everyday since we got in. Second room was better but if you call reception, they would normally ignore requests or forget. Overall was ok but it’s not the usual 5 star hotel we have been before. It’s more a 4 star hotel. "

"We had an excellent time, loved the hotel and the staff were very helpful. The lady who runs the outside pool area is wonderful, as are the life guards, both work very hard to find loungers for you and ensure you have a good time. We stayed in a villa which was nice and peaceful. We would like to visit again"

"Un séjour de folie a recommander pour tout amateur pour cette belle ville d agadir je reviens sans hésitation merci pour toute l équipe sans exception "

"The room was impeccably clean, the staff were AMAZING, bed was very comfortable. The only thing is there was occasionally a sewage smell coming through the bathroom and it was very difficult to be ok with this. But it didn’t really matter than that it really "