"I recently enjoyed a wonderful stay at the Taj Palace, New Delhi. The hospitality, service and attention to detail were excellent, reflecting the high standards synonymous with the Taj brand.
However, as a Sikh guest staying during Diwali, I was disappointed that the hotel’s festive celebrations appeared to focus entirely on the Hindu significance of the occasion, with no acknowledgement of Bandi Chhor Divas, an equally important day for the Sikh community.
Bandi Chhor Divas commemorates the release of Guru Hargobind Sahib Ji, the Sixth Sikh Guru, alongside 52 Hindu princes from imprisonment at Gwalior Fort. It is a day of immense spiritual and historical significance for Sikhs worldwide.
Given Delhi’s deep-rooted Sikh heritage and the city’s historical connections with our faith, I would have hoped an establishment of the Taj’s international standing would recognise this important occasion too.
This is not about diminishing Diwali celebrations, but about embracing inclusivity and recognising the different communities and traditions that share this special day.
A simple acknowledgement of Bandi Chhor Divas through decorations, guest communications or a festive greeting would have made Sikh guests feel equally recognised and valued.
I commend the hotel for an otherwise excellent stay and offer this feedback constructively. True hospitality is about ensuring everyone feels welcome, respected and represented, regardless of their faith or heritage.
Thank you!"