Holiday Homes in South West Delhi

"I did not request any room upgrade. However, the staff upgraded my room without my consent and charged me for it. I have repeatedly requested a refund for this unauthorized charge, but my concerns have been ignored. I would like to know why a room upgrade was made without my request. sincerely request that they refund this charge."

"Breakfast is good /staff at the nook are great "

"The room was lovely and well appointed although looking out our window was a bit disconcerting as we faced buildings that were falling apart (almost literally poked like a war zone) and graffiti, I know the hotel can’t control the neighborhood and it’s not uncommon in India but it took me a little aback. That said we were there for one night before we flew home and it was great for that purpose. We also spend some time at the happy hour and while the pizza which was an India flavored pizza was surprisingly delicious, the drinks were subpar at best. Great atmosphere at the bar and service. Just don’t bother with the free drinks. The airport service pick up and drop off was also a great service. The room was very clean. You can definitely smell old tobacco smoke in the hallways."

"We booked this hotel through Expedia and, due to last minute changes in our travel plans, I contacted Expedia before check-in to request a date change. Expedia tried reaching out to the hotel multiple times, but unfortunately there was no cooperation from the hotel side, which was disappointing. We checked in quite late and only spent a short time at the property. The hotel itself feels a bit dated and has fairly limited amenities for what is expected from a 5-star hotel. The swimming pool was also not operational during our stay. The buffet breakfast was average at best and did not meet the standard compared to other 5-star hotels we have stayed at. The only real positive was the location, which was convenient and easily accessible."

"Breakfast was very good. Overall, an excellent hotel."

"Bathroom shower broke, staff was not friendly, breakfast was okay"

"The breakfast is excellent. Lot of different cousins "

"Hotel is at great location : nice and peaceful. You have everything you need on hotel site: gym, spa, pool and food from nice buffet breakfast with a lot of healthy options to choose from, restaurants for lunch and dinner and bar for night time drinks outside at fresh air."

"Front desk people were amazing .specifically Naman who took care of each small thing .I was happy and surprised when he arranged breakfast box as I had to check out early in the morning around 4:30 AM .These kind of gestures make the hospitality industry stronger and better .kudos"