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"The staff were great in every way. Why are there no microwave ovens in the rooms? I read there was a common area in the hotel where there was a microwave. That is no longer true."

"My hotel room smelled like an ashtray. The man at the front desk did not seem to care when I walked all the way back down and he was not very helpful. He told me “the best I can do is change you to another room, but I can’t guarantee that room will not also smell like cigarettes too.” Poor service and no proactive solutions or basic problem solving. He did not represent Peppermill Resort well. Sadly my asthma got really bad the first day because of this and I had to use my inhaler several times to be able to breathe. Lisa in room service was AMaZING!!!! So friendly, caring, above and beyond, thoughtful, and certainly made the experience memorable even through our brief interaction. Kiya (massage therapist) in the spa was great as well! I got a massage and relaxed in the spa the rest of the day and that was great!"

"Clean rooms, friendly staff, very basic breakfast, free parking."

"Room was clean as always. Staff is always friendly and polite. Fourth time stay. My go to while in Reno/Sparks"

"Perfect place to stay when you’re going to a concert at the Nugget Event center, just a short walk. Cute, clean rooms, cordial and courteous front desk clerk. 10/10"

"Staff was extremely courteous"

"These rooms were very small. We were traveling for sports and had 2 adults and 2 children. Super tight squeeze. I did not notice when booking they were not queen beds they were double beds which did not accomodate us well. We survived but wish i would have noticed because 3 nights was rough with 4 in a room. "