Search Pet-Friendly Hotels in Springfield

"Sheraton really disappointed me. While I understand that rooms are not always ready when you arrive, to charge guests to hold their bags $6 per item is nothing but a cash grab. Then on top of that, they refused to provide even an hour for a later checkout resulting in us conveniently needing to leave our luggage with them again for a fee and more money for them. It’s a disgusting practice I have never seen before. I grew up with parents in the then Starwood chain and it’s really sad to see this brand of hotels turn into this."

"Great location, friendly staff, and updated room"

"The staff was super helpful!"

"asked for a fridge and microwave and never got it. wasted food"

"I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The location was convenient and close to everything I needed. I truly appreciated the great service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a pleasant and comfortable experience."

"The hotel staff was the best experience. I didn’t like the hotel food, and the room could had been more clean, location was great. "

"For a hotel at this level there should be coffee and tea in the room or free coffee stations in the lobby. To expect guest to pay for tea or coffee is not commendable."