Hotel dekat Sprinker Tennis Center

"The room had ants- at least a dozen or more, housekeeping left a clump of hair in the toilet as well as failed to reset my amenities after each day. I got moved to another room as a last ditch effort to make sure that I had a place to sleep without ants... But the experience was far from ideal and although local staff did their best, the management team was never on site and never contacted me back directly. I'm livid. I contacted Best Western customer experience to record my concerns, they...

"Bathroom countertop was not clean and there were only two towels which were a nice size but one for body and one for hair makes someone having to go without… "

"The breakfast was not that great. Hot tub was lukewarm shower got hotter than the hot tub. Staff was good."

"It was good!"

"The room was magnificent. Staff are soo kindly. Keep it up."

"Pool area needs update. Everything else was amazing"

"Needed a place to stay near Tacoma but not downtown, this fit the bill. Bathtub stopper not present, all else was good."

"Very clean and smelled amazing "

"The clerk was snarky some guy that was hanging around in the lobby was making rude comments. When I came in to complain about the cockroaches that I found. The clerk didn’t seem surprised and didn’t bat an eyelash when oh let me give you another room. The next room was dirty.. when I said I wanted to leave she was quick to say the room was non refundable…"

"Good "

"Clean and wonderful staff"

"Unfortunately, water started leaking from the ceiling in the shower, coming from the shower in the floor above. It was clear there had already been a recent patch job to deal with a prior water leak. There was also mold showing through the paint on the ceiling in the bathroom and the pillow cases were not white, but yellowed. They were clean but showing age/wear."

"Night staff was great! Very friendly, gave us a one hour late checkout so we could shower after a soccer game. Breakfast was okay. This is the first property we've ever went to that doesn't have breakfast potatoes and as we're vegan we tend to rely on that for our morning meal. We did call ahead and were told you did have them so that was troublesome. The soy milk helped so thank you for that. "

"Yes"

"It was dirty and the bed sheets keep coming off and the management would do nothing about it "

"Enjoyed our stay, liked the online check in option to select our room beforehand, staff was great, room was as described.breakfast options were good, always love when fresh waffles are available. Only negatives I can note was the ice maker on our floor was out of order and the drain in our shower was slow so it puddled and came out the door a little bit. "

"There were police officers present to address issues when I was arriving and in the morning panhandlers were walking in front of my room on the second floor. The room smelled like vomit and cigarettes. Please don't go to this hotel! "

"Perfect"

"The bathroom smelled quite sour, the walls cary a lot of sound from adjacent rooms and outside. Breakfast was decent, parking was quite simple to work with."