"The hotel was a good choice for our short stay in Phoenix. The location was excellent and very convenient, and the staff accommodated us well, even though we arrived quite late due to flight delays. We really appreciated that!
However, a word of advice: be careful with the snacks at the lobby! I was shocked to be charged $8 for a tiny bag of chips (probably around 1 oz). Seriously?! I understand hotel prices can be higher, but that felt excessive. In fairness, I should have checked the price before taking them, but after arriving so late and needing a quick snack before bed, it didn't even cross my mind.
Another area for improvement would be breakfast. We stayed for three days and were served practically the same options every single morning. A little more variety would have made a big difference.
We also found the food delivery options to be very expensive, so we ended up eating out most of the time while exploring Phoenix.
Overall, the hotel served us well for a short stay. The location was definitely a highlight, and the staff were accommodating."