Hotel Keluarga di Sumber Air Panas

"This hotel is in a great location. The staff were very helpful and friendly. The rooms were very clean and comfortable. There was an added bonus of a soft ice machine in the lobby. Would absolutely return."

"This was a very clean comfortable hotel. We would stay here again!"

"Stayed 3 nights and room was not cleaned not once! Called the front and they said they will do it after the second night but didn’t. Had to put trash in hallway in order for them to take it. Water was hot room was clean. Queen beds were actually full size beds. Breakfast was not bad. Will I stay here again that will be no. I will say Robin that works at the front desk was very sweet."

"I came here two years ago, and It was not too bad...considering the busy holiday, a few things here and there (paint and Ac issues). However, that was not the case recently and I shall return. Keep up the good work management and staff."

"房间有霉味，门变形了不好关"

"The smell in that property was very bad. It was all over and more on elevator. They have sprayed the room sprayer heavily in spite of that it was nauseating. I have never stayed in any such smelly hotel. Since we booked last minute this came in our budget. But my stay experience was completely spoiled due to the smell. Food was okay and no room service unless you ask."

"Absolutely scary to stay at. Should had turned around but I believed the pics. And missed the cancelation window. Holes in walls. Hair on comforter.. remote broken. Plugs taped over. Fridge not plugged in. Extension cord to plug in lamp from across floor. People sitting out front of their rooms till 1am. I slept with a knife under my pillow. And barricaded the door eith furniture. Especially since it only had 1 flemisy lock on it. Bed was rock hard."

"Room was clean staff was nice"