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Ulasan untuk SureStay Hotel by Best Western Summersville

2.5 out of 5
SureStay Hotel by Best Western Summersville
1203 Broad St, Summersville, WV

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 167 dari 445 ulasan" "
Penilaian 8 - Bagus. 163 dari 445 ulasan" "
Penilaian 6 - Cukup Baik. 72 dari 445 ulasan" "
Penilaian 4 - Buruk. 26 dari 445 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 445 ulasan" "

8,2/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was clean and quiet
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ketul P. pada tanggal 21 Mei 2024
Dear Daniel,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

David W.

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was awesome
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ketul P pada tanggal 16 Mei 2024
Dear David,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Betsy

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 13 Mei 2024
Dear Betsy,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

James, uxbridge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ketul P pada tanggal 9 Mei 2024
Dear James,hank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

4/10 Buruk

Danny, Bedford

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its a nice motel but being on the 1st floor 2 nights was very noisy, sounded like they were coming through the ceiling, non stop 1st and 3rd night until almost 2 am a started again around 5:30 am.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Ketul P pada tanggal 7 Mei 2024
Dear Danny,Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Joanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly and the room clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 29 Apr 2024
Dear Joanne,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bagus

John, centereach

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Everything was fine the stuff was very nice the only issue was that the Tower was dirty but they were nice and they change it right away without a problem. My suggestion turn off the fridge otherwise you will not sleep very noisy fridge
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 29 Apr 2024
Dear John,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager

10/10 Sangat Bagus

rosa

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What can I say, this property is a great place and just off the highway, but the best is their honesty! We stopped here overnight while we were driving down to Myrtle beach, I left my phone in the room in the room. I only realized it 2 hours after we left. I contacted them with my friends phone and they found and put it away until the following Friday. ( when we were coming back home) the staff were amazing very honest! I would recommend this place.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 22 Apr 2024
Dear Rosa,Thank you so much for the kind words! We truly appreciate your business and we're happy to have helped! We look forward to have you back as our guest in the future!Sincerely,Ketul PGM

4/10 Buruk

Pattie

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 20 Apr 2024
Dear Pattie, I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

10/10 Sangat Bagus

Brent

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Second time staying there always a good experience
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 18 Apr 2024
Dear Brent,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

6/10 Cukup Baik

Lyndsay

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms. Front desk staff excellent. Breakfast basic. Great location off highway. Someone either hit or tried to steal my bikes on Vehicle. very disappointing to find that mess when trying to leave and get on highway for 10 hr drive.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 15 Apr 2024
Dear Lyndsay,Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. I will watch the cameras and see if I can see anything to help you get the problem resolved. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manage

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan
Proximity to hwy. Clean, pet friendly. Quiet.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 18 Apr 2024
Dear Joseph,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Anthony, Wauseon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A step above the most basic stays in Summerville. worth the extra $20!0
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 8 Apr 2024
Dear Anthony,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bagus

Ron

Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 29 Apr 2024
Dear Ron,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Siong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I just like it so much nice and clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ketul P pada tanggal 2 Apr 2024
Dear Siong,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Carlos

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 2 Apr 2024
Dear Carlos,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

8/10 Bagus

Don, Mississauga

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Didn’t like big dogs running around room over top of me
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 1 Apr 2024
Dear Don,Thank you for your review of SureStay by Best Western Summersville! This is a pet friendly hotel, but I do apologize for the noise. We appreciate your business and look forward to having you back as our guest in the future.Sincerely,Ketul PGM

10/10 Sangat Bagus

Eric

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 20 Apr 2024
Dear Eric,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

deborah, Goose Creek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fast and friendly check in.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 1 Apr 2024
Dear Deborah,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Victor Benoit

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we like everything
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 21 Mar 2024
Dear Victor,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bagus

Marlene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 18 Mar 2024
Dear Marlene,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bagus

John

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Older property but decent. Quiet.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 8 Mar 2024
Dear John,Thank you for your review of SureStay by Best Western Summersville! We're glad you enjoyed your stay with us and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bagus

gary

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ketul P pada tanggal 4 Mar 2024
Dear Gary,Thank you for your review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

Ted

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Impressively refurbished hotel. Clean, comfortable room. Attractive room rate. Friendly, helpful front desk check-in staff (lady).
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ketul P pada tanggal 22 Feb 2024
Dear Ted,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

8/10 Bagus

Jamie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ketul P pada tanggal 22 Feb 2024
Dear Jamie,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

8/10 Bagus

Hugh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was clean,well located and very quiet. Would definitely stay there again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ketul P pada tanggal 22 Feb 2024
Dear Hugh,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, kondisi & fasilitas properti
Great people, clean, friendly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ketul P pada tanggal 7 Feb 2024
Dear Chris,Thank you for your great review of SureStay by Best Western Summersville! We appreciate the kind words and are glad to hear how much you enjoyed your stay. We look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 22 Jan 2024
Dear James,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ketul P pada tanggal 4 Jan 2024
Dear Charles,Thank you for your great review of SureStay by Best Western Summersville! We're glad you enjoyed your stay with us and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

Danie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy check in. The Receptionist was extremely friendly and explained everything in detail. We will be back.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ketul P pada tanggal 21 Des 2023
Dear Danie,Thank you so much for your great review of SureStay by Best Western Summersville! I appreciate your business and look forward to your return stay with us!Sincerely,Ketul PGM

6/10 Cukup Baik

Barry

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ketul P pada tanggal 19 Des 2023
Dear Barry,Thank you for your review of SureStay by Best Western Summersville. I would like to apologize for failing to exceed your expectations. We hope you give us another chance to provide you with the exceptional customer service that I know we here at SureStay are capable of.Sincerely,Ketul PGM

10/10 Sangat Bagus

Lynda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ketul P pada tanggal 7 Des 2023
Dear Lynda,Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

Shawn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in, clean big spacious room, and easy check out. Exactly what we needed
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 30 Nov 2023
Dear Shawn,Thank you so much for your great review of SureStay by Best Western Summersville! We're so happy to hear how much you enjoyed your stay and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

Brent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good stay
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 30 Nov 2023
Dear Brent,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and hope to have you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bagus

Terry, Ligonier

Bepergian bersama hewan peliharaan
Disukai: Fasilitas
Busy motel, but my room was really clean and check in was friendly and a breeze. Well worth the money.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 24 Nov 2023
Dear Terry,Thank you for your review of SureStay by Best Western Summersville! I'm so glad to hear you enjoyed your stay with us! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bagus

Scott

Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 20 Nov 2023
Dear Scott,Thank you for your review of SureStay by Best Western Summersville! We appreciate your business and hope to have you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

John Bernard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to highway which is excellent, however some might find it noisy.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 14 Nov 2023
Dear John,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Parking lot needs repaving
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 6 Nov 2023
Dear Robert,Thank you for your review of SureStay by Best Western Summersville. We have recently redone our parking lot. I would like to apologize for failing to exceed your expectations. We appreciate your business and look forward to having you back in the future.Sincerely,Ketul PGM

10/10 Sangat Bagus

Jenny

Menginap 1 malam pada bulan November 2023
Tanggapan dari Ketul P pada tanggal 6 Nov 2023
Dear Jenny,Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bagus

Paul

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Rooms were maybe a bit dated but clean and staff was excellent!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 26 Okt 2023
Dear Paul,Thank you for taking the time to share your review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Sangat Bagus

David A

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to our route. Clean room
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 23 Okt 2023
Dear David,We're glad to hear you enjoyed your stay with us! We appreciate your business and hope to have you back as our guest in the future!Sincerely,Ketul PGM

2/10 Sangat Buruk

Kimberly

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 14 Nov 2023
Dear Kimberly,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager

10/10 Sangat Bagus

Venugopal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 23 Okt 2023
Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location
Location was great for our needs of stay. Staff was great. Beds were a little uncomfortable, but they work.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 18 Okt 2023
Thank you for your review of SureStay by Best Western Summersville! Glad to hear you enjoyed your stay! Will relay the team compliment! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 18 Okt 2023
Dear Catherine,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bagus

Edgar

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ketul P pada tanggal 13 Okt 2023
Dear Edgar,Thank you for your review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

6/10 Cukup Baik

Faith

Bepergian bersama teman
Housekeeping was not the best. Requested linen service did not get the service. Had to retrieve our own towels. We were told by the desk clerk “oh that happens”. Not a place we will revisit.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ketul pada tanggal 9 Okt 2023
Dear Faith,I would like to apologize for failing to exceed your expectations. We appreciate your business and hope you change your mind and give us another chance to provide you with the exceptional customer service I know we here at SureStay by Best Western are capable of.Sincerely,Ketul PGM

6/10 Cukup Baik

David

Disukai: Staf & layanan
Not so great
Stayed here on a Friday and Saturday night. Friday was fine, Saturday night was loud people and music. This hotel offers weekly and monthly rates so they attract a certain crowd. The room was mostly clean, the carpet was very dirty. The staff was friendly and helpful. Convenient to stores and restaurants.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Ketul pada tanggal 9 Okt 2023
Dear David,I would like to apologize for failing to exceed your expectations. We appreciate your business and hope you will give us another chance to provide you with the exceptional service I know we here at SureStay by Best Western are capable of. Sincerely,Ketul PGM

10/10 Sangat Bagus

Gilbert

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Ketul P pada tanggal 4 Okt 2023
Dear Gilbert,Thank you for your excellent review of SureStay by Best Western Summersville! It was a pleasure having you as our guest and we hope to have you back in the future!Sincerely,Ketul PGM

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ketul pada tanggal 3 Okt 2023
Dear David,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM