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"This hotel was exactly in the centre of Shenzhen, Seg Plaza is downstairs as well as every single electronic store you can think of including DJI etc, coffee bar, tons of restaurant that are walking distance. Location was 10/10. Also, the hotel staff were excellent, Victor specifically went out of his way to assist me with a package that I was having trouble receiving, he contacted the delivery company several times, added me on WeChat to inform me and update me on the package status and his colleague even helped me transfer the funds to the company as I was having some issues sending the money. They basically sent the money for me, and I sent it back to them. Amazing team over all, thank you Victor and the team ! Oh yea, and when the package arrived, they sent a robot to my room to deliver it, super cool ! When I return to Shenzhen, I will be staying at this hotel again for sure."

"Close to the train, they offer a free shuttle to the train station, didn’t use it but it is nice to know. The property is a bit outdated but clean."

"Close to the border. Staff are friendly and polite. Very clean."

"Good location but a bit far from the main attractions. The hotel itself was good, staff was amazing and helpful from the beginning. The room was somewhat different from the pictures as the interior felt outdated but the bathroom and bed were top tier. Also it didn't help that the windows, either from the room and the ones next to the elevator were dirty as if it wasn't maintained for years."

"great"

"Amazing breakfast"

"We stayed in the business suite and it was huge. The picture window facing the city had magnificent views. The only issue with the room was, it smelt musky, damp. Staff at the front desk were helpful. Although when we checked in, the male staff member only addressed my male partner. The room was booked in my name and I used my card for the deposit. I didn't appreciate being ignored. My partner however, did get shooed, from our room, by the cleaner, when he went to get our umbrella. Yes, shooed away. The hotel itself is in a very good location with the station entrance a stones throw away. The gym could be better. The buffet breakfast, for its price, is excellent. I would stay again."

"All in all a good stay in Hilton, lovely room and staff were great. The rainforest shower head is amazing! I think your dry cleaning policy is horrendous - near $120 Aud for 6 t shirts, one shorts and 3 underwear Shirts weren’t even ironed properly.. I pay less when I stay at Hilton in Sydney Australia"

"Large rooms & well equipped with fantastic views. Rooms could do with a refresh but comfortable. "