Dear PeterThank you for choosing to stay with us here at The Star Grand Hotel and Residences.Thank you for providing your helpful feedback, we will make sure that your feedback will be passed to the team. It is wonderful to hear you enjoyed your experience at The Star Grand and we very much look forward to welcoming you back again soon.

Dear Hollie,Thank you for choosing to stay with us here at The Star Grand Hotel and Residences.Thank you for providing your helpful feedback, we will make sure that your feedback will be passed to the team. It is wonderful to hear you enjoyed your experience at The Star Grand and we very much look forward to welcoming you back again soon.

Dear John,Thank you for taking the time and provide a 5-star review.We are delighted to hear about your wonderful experience with us and appreciate your team recognition for their hard work. Your feedback will be pass to the team.Looking forward to seeing you in the near future

Thank you for taking the time to share your experience during your recent stay at our hotel. We truly appreciate your feedback and are deeply sorry for the inconveniences you encountered, Your observations regarding our customer service are invaluable to us. We genuinely regret that we did not meet your expectations in this regard. We are dedicated to providing exceptional service to all our guests, and your feedback will serve as a catalyst for improvements within our team. Rest assured, we are taking your comments seriously and will use them to enhance the experience we provide to our valued guests.Once again, please accept our apologies for the inconvenience you faced. We are grateful for your candid feedback, as it helps us to continually improve and ensure that all our guests have a pleasant and comfortable stay. Your comments will not go unheard, and we hope you will give us another chance to exceed your expectations in the future.Warm regards,