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"We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience "

"Phenomenal location and staff. One of the best places I've ever stayed"

"Ryokan was ok but no open restaurants nearby worth it. Place too far from Nikko main attractions."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"