Search Hotels Near Crystal Lake Park, Urbana

"I did not even check in. Standing in line for an hour and no check in service provided. Never attended to and property was not what was advertised at all. 2 sets of customers ahead of us in line were turning in their key cards to either leave a day early or to check out immediately due to uncleaniness complaint and room that reaked of smoke. Total disaster. Wish I never booked and they refused to refund or cancel my booking after registering my complaints with Hotels.com. Pictures online are not an accurate representation of actual conditions on the ground today and hardly could be considered a "conference center." "

"Wonderful stay. Great staff. Awesome rooms. "

"very clean and very comfortable. i would stay again"

"This was a very bare bones hotel. The hallways are totally bare without even a sign to tell you which way your room number is. The towels are terrible (small, rough), the tv is outdated and has a blurry picture. There was no hot water at night (it was back in the morning). The good thing is that it was clean and the bed was pretty comfortable. They also gave you large bottles of water and snacks and coffee in the morning. "

"Super close to campus with easy check in and check out process "

"Room, beds and linens were clean. The staff were very friendly and helpful. Breakfast was fresh and good. I had a discounted price plus it was a Monday night so price point was excellent for me."

"Room, bathroom and beds were clean. There was a TV, coffee maker, and maybe other stuff -- all of which we did not use, so can't comment. There is a free parking lot outside. The hotel also features a free breakfast. They had 4 hots items, milk, coffee, DIY waffles, yoghurt and other items. Very decent. Both shifts of staff at the reception was friendly and helped us with some Q&A about the area and the hotel. Would stay here again."

"Great hospitality moms weekend - cheese and fruit tray, coffee set up etc - nice touch "

"Clean and manager John is very helpful and friendly. The place is clean"