Hotel dekat Texas Sealife Center

"The receptionist was extremely rude, which made us feel that we had made a mistake booking this place as soon as we arrived. We were also required to wait four hours to check in. The hotel offered a scavenger hunt game for the kids. My daughter spent a significant amount of time completing all the tasks so she could receive the prize. However, when she went to claim it, the receptionist was again very rude and did not even seem to care whether the tasks had been completed or not. At the very...

"Charging $20 to check in 30 minutes early is why I won’t use this company again. Corporate greed! What happened to old fashioned common sense. The room is available. I told the lady at the counter we just want to drop our bags off and we won’t be back until midnight. We were the only people in the whole complex. She said it was policy. Best Western lost a customer for life!!"

"The rooms were very clean and staff continually dried the lobby floor allsay and night so nobody woukd trip from the wetness everyone was bringing in from the pool and beach. Staff welcomed us each time we entered the hotel and wished us fun on the beach when they noticed we were headed that way. The pull out bed in one of my rooms was broken and as soon as i let them know, they offered me another room. I did decline the offer cuz my 7 year old and 11 year old boys wanted to sleep on the...

"I stay here every time I go to whitecap beach and it’s always a great stay! Staff is always pleasant, abr complimentary breakfast is great. The only down side is they had no clean towels to spare but it’s not a huge deal. I highly recommend it here."

"Great location. Wonderful staff. Needs a bit of updating but they will get there! Great place for families with older kids. We could let teens kids go to beach and we could still them. pool overlooking the beach. All the staff we meet were very nice and helpful. This was our first time there but we will come back"

"Room was great and very clean. Excellent location being so close to the marina and fishing. A few outside chairs would be nice as well as an equipment washdown area for waders etc. 5 stars!!!!"

"Good but can be better"

"Yes"

"$40 per day pet fee is the highest in the area. Probably won’t return"

"Room was nice. Stopper in bathtub did not let water drain. Had to tell front desk, they fixed the same day. . "

"The room was decently cleaned. The drawer handles were sticky and there was sticky stuff in the bathroom floor. Staff was very friendly, kind and helpful. WiFi was not too bad a tad slow but worked fine for what we needed it for. The shower paint was peeling and grout was lifting. You can tell there was a lot of patch jobs done on this property. "

"Very poor overall"

"It feels very home-y to me. I really like it."

"Clean room "

"Totally rude went to vi a it wnd some guy runs up to me out of no where and kicks me and my dog out i. The cold and r a in. For not a damn thing.he must of had me fonfu a ed w I rh somebody else cause h r screamed at me he had war b ed me. Earlier thwt day which he r ud not"

"That motel had bed bugs and was infested with fleas "

"Breakfast 6 out of 10"

"I am deeply disappointed in my recent stay. The level of distress I experienced is detailed in a letter provided to the staff, outlining a "living nightmare" scenario that no guest should endure. The Hyatt brand usually stands for quality, but this location failed on every front. I expect a formal follow-up regarding the grievances previously cited."

"Hotel under renovation"