Hotel dekat The Lakes at Castle Hills

"My room came with stains on the sheets. The shower was dirty, there were more stains around the lining of the bed. After spending the night I had bites on my arms not sure if it was bedbugs or spider bites."

"Clean and close to everything"

"G"

"Great hotel. Always clean and the rooms are huge! "

"Clean, Staff, Breakfast"

"Everything was great."

"Could never get a person to answer the front desk. When we asked for late check out, they were resistant and made the request feel difficult. When we were checking out, we asked if they were full and they commented not at all, so I didn’t understand why us asking for an hour later checkout was an issue. The staff was rude in every encounter. "

"Clean room, places to eat walking distance, breakfast was very basic. Location was convenient"

"The AC units are preset and locked so the temp in the room never went below 72 degrees. I have health issues and I was uncomfortable and didn't sleep well our entire stay. We asked for our room to be cleaned during our stay, and it was never done. We had to call down to the front desk for more towels (due to housekeeping not cleaning the room as requested). The elevators (both of them) went out of service on our second day there, and we were staying on the 3rd floor, which means we had to...

"Nice"

"clean room, friendly staff. is near grandscape area so nice location."

"The breakfast was fresh and offered amazing coffee! The hotel was clean and welcoming. "

"The hotel was clean and well maintained. Breakfast was good and fresh. Staff was cooperative and courteous. There were a lot of young kids on the weekend staying at the hotel and the staff was constantly replenishing fresh breakfast, but, one person could have intermittently checked and cleaned the sitting area as well. Just a suggestion. Otherwise everything was great. "

"Nice stay"

"For me personally, I won’t stay here again until the renovations are done. Staff was friendly, check in was as usual, my room was clean and smelled nice….but…1st floor completely closed, no breakfast (just basic grab n go), construction plastic and materials everywhere, construction noise during the day, and cell service/wifi was extremely sub par. Ive stayed at this location many times prior to the renovations and I loved it and when renovations first started it wasn’t that bad but—for me...

"I travel on 04/1/26 I’ve book aloft different city never had problems first my sister room dirty trash in the floor had to asks if they could vacuum, then the air didn’t work so they had to move to another room, I’m pretty sure whoever had that room before had the same problem, my room had dead bugs and trash in the floor the manager said they were going to credit me it’s been over a week haven’t seen no credit i called they keep saying no manager in they lying you not going to run a hotel...

"Breakfast is fresh with decent options and staff is quick to answer any question I have. "

"Great location"

"Everything was great. The only downside we experienced was no staff at night all the way till brunch time the next morning. Very inconvenient. "

"Stay was good!"