"Well, unfortunately I was upsold to a higher floor for a total of $80 and we, family of 4 were placed in a room with obstructed views because of the advertisement on the windows, and the hallways were wet and the entire floor smelled like a sewer? Several rooms looked to have been flooded and they were using really loud fans that we could hear all night long. It was gross and we were too tired to complain or move to another room. We had just drove 4 hours and then had to wait in the lobby for our checkin. Our room looked well used. I should have complained at the property. We didn't eat at the property and parking was way too expensive and we waited for 30 minutes to get our car out to go to dinner and the lady at the valet said it was her fault because there was a car blocking our car but no one came to tell us and we waited way too long and I asked Kenny for a discount and as it seems, he didn't give us one at check out. We were told Kenny was the boss and then he made an excuse about having to ask his boss and so forth. So it wasn't fast nor convienent to park at $65 a night."
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