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Reviews of Shale Lodge Three Rivers

2.5 out of 5
Shale Lodge Three Rivers
2569 Highway 72 West, Three Rivers, TX

Reviews

6.0
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would or ever stay there again or would ever recommend anyone to stay there...
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the staff was very nice
Stayed 1 night in Sep 2019

2/10 Terrible

Ashley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t trust the pictures!!
This place is not what it looks like in the photos. I booked about a month in advance for a trip. We drove out to three rivers and there were bugs in the bed and cockroaches in the tub. Thank goodness the staff there was lovely and gave us a full refund on the spot!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Jordan

Liked: Cleanliness
Disliked: Staff & service
Bad service
Service was not good. First of all they told me I had no resavation and spent several hours trying to find it on hotels . Com even with a comfermation # they couldn’t figure it out. Had to just get another room. The room they put me in even though the place only had a few people staying I was not able to park my boat in front of while three people in our bass club had rooms they could just park truck and boat I front of. Got back home and looked at my debit card and was charged the appropriate amount but was pending. Looked several days later and the charge had disappeared now a whole week later and the charge is there again pending. The office staff is just not good at all.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Terrible. The bed was covered in all kinds of bugs, the lady at the desk forgot to activate my key. Luckily I checked before I left for the evening because the office closes at 8 pm. Housekeeping never cleaned, the water smells like sewage, and they they gave another guest a key to my room and they walked in while I was getting ready for bed. Look elsewhere.
Stayed 3 nights in Aug 2017

6/10 Okay

Mary

Disliked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Pésimo, nadie nos atendió cuando llegamos,, tuve que ir a otro hotel y me cargaron la noche
Stayed 1 night in Sep 2019

8/10 Good

Rene

Stayed 1 night in Aug 2019