Lobi
Cek ketersediaan

Ulasan untuk Grand Hyatt Tokyo

5 out of 5
Grand Hyatt Tokyo
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 528 dari 756 ulasan" "
Penilaian 8 - Bagus. 175 dari 756 ulasan" "
Penilaian 6 - Cukup Baik. 30 dari 756 ulasan" "
Penilaian 4 - Buruk. 14 dari 756 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 756 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nicolas, Surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5 stars trip
Location is quite perfect, nice to walk aroundthe neighbourhood, many shops n restaurant around.

8/10 Bagus

Perry Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Srinivas Jaideep

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Sherri, Chino Hills

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Asako

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Bussaraporn, LaJolla

Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Pradip Kumar Ratilal

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent facilities, superb hospitality, very courteous staff and well situated.
Menginap 7 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tak

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I traveled with my wife and 5yr old and arrived into tokyo early evening. We got registered quickly by hotel staff and got into our room with everything ready. The third bed was already set up with a welcome bag for our child waiting. Traveling with young children, that was appreciated. The front desk staff and concierge were all awesome and helpful throughout our week stay. Gave us great tips and useful info about places we wanted to go. Waits and lines, if any, were never too long. The French Kitchen breakfast buffet was great and its staff were also wonderful. It was unfortunate that Shunbou was closed for renovations (?) and the pool for maintenance during the first few days of our stay. The location is a great balance of quiet, convenience, and access to attractions.
Menginap 6 malam pada bulan Januari 2024

6/10 Cukup Baik

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Decent hotel, excellent housekeeping. On site steak house and teppanaki restaurant were deeply average and extremely expensive even before the 15‰ service charge. Nice pool but gym was rammed both times I tried to use it. Overall, an OK hotel but not an exceptional one.
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Yoshie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Marilyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay for families!
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing concierge that goes above and beyond. The club in the 10th floor is really awesome and convenient.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Amy

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ji Joong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Yeong Min

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Charles Frederick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our first visit to Japan. Tokyo is a fantastic city and the Grand Hyatt is extremely well situated and convenient for public transport, sightseeing and shopping. Spotlessly clean, well maintained and the staff are outstanding. A 5 Star experience in every way. We'll be back!
Menginap 12 malam pada bulan November 2023

10/10 Sangat Bagus

Nina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2023

6/10 Cukup Baik

Beatrice, miami

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
This property is quite dated and overpriced and definitely overrated.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

jiyong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Try kind
Menginap 6 malam pada bulan September 2023

8/10 Bagus

kyungjin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

HIROMI

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

JuHee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Maureen

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Michael, Mission Viejo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The concierge restaurant recommendations were excellent. Everyone was very helpful and friendly.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Chieko

Menginap 1 malam pada bulan September 2023

4/10 Buruk

nitin, manalapan

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Staff was terrible. Not helpful at all.
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

David E, edmond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property is well maintained. Staff were excellent in their customer service endeavors. Location was great with easy access to the subway. Club membership added additional benefits. Would definitely stay here again when I am in Tokyo next.
Menginap 6 malam pada bulan September 2023

8/10 Bagus

TAE HYUN

Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Jooyoun

Menginap 2 malam pada bulan September 2023

8/10 Bagus

Anandraj

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Camille

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved everything about this hotel! The staff was amazing! Food was amazing! The room was very spacious and clean! And the amenities of the Grand Club was amazing! Will be back!
Menginap 3 malam pada bulan Agustus 2023

6/10 Cukup Baik

Hoa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Agustus 2023

10/10 Sangat Bagus

TOMOKO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
YOSHIKIさんのDinner Show で一泊しましたが　到着から　出発まで　素晴らしいおもてなしでした。また　利用したいと思います。
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

HAECHUL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
다음에 다시 방문하고 싶은 호텔
장점: 1. 롯본기역에서 가깝고 바로 옆에 모리빌딩 쇼핑몰과 연결되어 있어서 쇼핑 및 식당이용에 위치가 아주 편리합니다. 2. 호텔 시설이 깨끗하고 객실 상태도 좋고 직원분들이 대부분 친절합니다. 3. 컨시어지에 테니스코트와 코치분을 알아봐서 예약해달라고 부탁드렸는데, 정말 친절하게 알아봐주시고, 종이에 주소, 가는 방법, 코치분 성함, 연락처 등을 자세히 적어서 방에 가져다주셨어요. 단점 1. 호텔 도착후 택시에서 짐을 내리는데 젊은 남자직원분이 전혀 도와주지 않고 보고만 있었어요. 2. 호텔내 데판야끼 식당을 이용했는데, 직원분이 너무 상업적으로 메뉴를 권하는게 불편했고, 식사후 디저트메뉴를 먹을때 자리를 옮겨야하는 점이 불편했어요.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Nyan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great location, great fitness center & pool, decent breakfast & snacks at the lounge.
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

michelle

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a great hotel!
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Guillaume

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Heewon

Disukai: Kebersihan, kondisi & fasilitas properti
I like the shopping area next to the hotel. it is very convenient.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

ANFANG

Disukai: Fasilitas
Service is perfect
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

ANFANG

Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

helen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay was great. Had problem booking tickets for the baseball game and the concierge was able to book it for us (4 people) without any hitches. Exceptional customer service, flawless rooms, and phenomenal club service.
Menginap 6 malam pada bulan Juli 2023

2/10 Sangat Buruk

Anu

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Adam

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The pool wasn't great for families and the restaurants were a little expensive. The location, staff and room were all outstanding.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Pooja

Menginap 8 malam pada bulan Juni 2023

10/10 Sangat Bagus

Alex

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the best hotels I have stayed in. The location is great in Roppongi Hills, with many restaurants and walkable neighborhoods. It felt less touristy and crowded compared to other areas of Tokyo. I highly recommend this property!
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

alberto

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Recomiendo mucho este hotel
Menginap 6 malam pada bulan Juni 2023