First of all, I commend Dominica and Antonio for their exemplary service and helping welcome us in the property. The hotel is near Pompeii and Herculaneum, two important archeological sites. The seafood dinner was great. The hotel has a great view of Vesuvius and the Gulf of Naples.
The reason that my rating is not a perfect 10 was that when I was paying for my hotel bill on the last day, the credit card machine did not work as it did not connect to the network and this is bad for a 4-star hotel whose guests pays by credit card. Nothing was wrong with my credit card, but the hotel staff said their machine could not connect to the network. They suggested I pay via PayPal. I did, but PayPal charged me a very bad exchange rate. My credit card uses the most current exchange rate and that day it was around $1.05 US dollar to 1 Euro, but Paypal's exchange rate was $1.10 US to 1 Euro. I ended up paying $20 more, and that $20 went to Paypal. I was penalized $20 since the hotel's credit card machine did not work. My advice to the hotel owners - get 2 or 3 machines and make sure it works. I would never use Paypal again to pay for a foreign hotel, because they make big money off the exchange rate. I lost $20, because of this. Not happy about this aspect. This is a logistics aspect that the hotel can solve, and I advice they get a better system. This is the first hotel whose credit card system does not work, and this is a 4-Star hotel. Please correct this logistics problem.