4/10
We had a pretty terrible stay at this hotel. The worst part was that there were roof repairs being done from 7 am to 7 pm, and we were not told this at all prior to booking. We had a top floor room, so it was impossible to sleep in or relax in the middle of the day in between activities. I went to the front desk to ask to be switched to a lower floor - and one of the workers at the front desk stormed into the back room loudly whispering “Jesus Christ” as if I were annoying her. The manager, Dominic, was so helpful, though, and happily accommodated us. Being moved to another floor did not help the noise levels at all, and this combined with the extremely small rooms and the very busy road right outside - we decided we had to get out of there. Dominic, again, was so understanding and helpful processing the refund for the remainder of our trip. He was the only bright spot of our stay there - it will go down as the single most uncomfortable hotel stay for our family.
Mary
Menginap 4 malam pada bulan Juli 2025
