Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 545 dari 921 ulasan" "
10 - Sangat Bagus
545
Penilaian 8 - Bagus. 243 dari 921 ulasan" "
8 - Bagus
243
Penilaian 6 - Cukup Baik. 65 dari 921 ulasan" "
6 - Cukup Baik
65
Penilaian 4 - Buruk. 36 dari 921 ulasan" "
4 - Buruk
36
Penilaian 2 - Sangat Buruk. 32 dari 921 ulasan" "
2 - Sangat Buruk
32
9,2/10
Kebersihan
9,0/10
Staf & layanan
8,4/10
Fasilitas
9,0/10
Kondisi & fasilitas properti
9,0/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Jose
Bepergian bersama keluarga
14 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was clean. Friendly and helpful staff. Rib eye at location is delicious!!!
Jose
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
SHEILA
13 Mei 2024
Disukai: Kebersihan
This hotel is a hassle-free stop on our long drives to Texas!
SHEILA
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Andrea
Bepergian bersama keluarga
13 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Monica, Isaiah, and Jeremy from front desk were so attentive, our stay was short but meaningful and the staff took care of all of our needs
Andrea
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Victor
11 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only thing missing for me was amenities. There was no bar soap in the bathroom and no accessories for the coffee like sweetener, creamer, and stir sticks, so I made the coffee straight black. The room was very clean and comfortable, however, and they have a nice restaurant for breakfast.
Victor
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 12 Mei 2024
Dear Victor, It was a delight to read how much you enjoyed your overall stay at Hilton Garden Inn Tucson Airport. We appreciate your comments because they help us to improve our services. We are happy that your recent experience with us was pleasant. However, please accept our apologies for not meeting your expectations with your in-room amenities. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Robb Blythe,General Manager
8/10 Bagus
Elizabeth
Bepergian dalam rombongan, Traveler bisnis
10 Mei 2024
Disukai: Kebersihan, staf & layanan
This is an unremarkable but comfortable hotel, with very helpful and friendly staff. The one thing that I really did not like however is that there was no way to call the front desk from the room - when I called for sheets, I was routed to a generic person who wasn’t even in Tucson!
Elizabeth
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Dear Elizabeth, Thank you for taking the time to share your review with us. We are pleased to read that you had a comfortable stay with us and we appreciate you recognizing our dedicated staff. However, we regret any inconvenience caused while reaching our front desk from your room. We will address this with the appropriate individual to see what went wrong and we thank you for bringing this to our attention. It was a pleasure hosting you, and we would love the opportunity to provide you with a flawless stay from start to finish. Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Russell
Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, clean and quiet.
Russell
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 7 Mei 2024
Dear Russell, Thank you for taking the time to post your kind review of Hilton Garden Inn Tucson Airport! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our cordial team. We hope to see you again next time you are in Tucson.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
Claudia
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good welcome
Claudia
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear Claudia, We are delighted to read the review of your stay at Hilton Garden Inn Tucson Airport. We strive to provide each guest a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Nicole
Bepergian bersama teman
8 Apr 2024
Disukai: Kebersihan, staf & layanan
Only stayed one night as we were driving cross country and this was our last stop before getting back to california. Easy to find, easy parking, we checked in pretty late so didn't get to see much around the area until the next morning (though we left early). The room was nice and big as well as the bathroom. Everything was clean and bed was super comfortable. My only complaint was the sink water, which was coming out milky from the bathroom sink. I called the front desk about this and they said it was a normal Tuscon thing? That because it's hard water and Tuscon water isn't very good it comes out like that. Not sure how accurate that it but that was really the only complaint. Hotel is slightly older could use some slight renovations but other than the water thing it was a comfortable stay.
Nicole
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Apr 2024
Dear Nicole, Thank you for choosing Hilton Garden Inn Tucson Airport for your overnight stay. We are glad you enjoyed your overall experience; however; we regret your concerns with the sink water. It was a pleasure to host your visit, and we hope to serve you again soon. Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
Kate
31 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay and friendly staff
Kate
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Kate, Thank you for sharing your feedback regarding your recent stay at Hilton Garden Inn Tucson Airport. We are delighted to hear that your experience was exceptional and that you enjoyed our impeccable service. Your satisfaction is our top priority, and we look forward to welcoming you back again soon.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
CHENGJUN
Traveler bisnis
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great to stay.
CHENGJUN
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 30 Mar 2024
Dear Chengjun, Thank you for choosing us and for sharing your review. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Tucson. It was our pleasure accommodating you. We hope to see you again at Hilton Garden Inn Tucson Airport soon. Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
Richard
Bepergian bersama teman
28 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Empoyees were friendly and helpful
Richard
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 30 Mar 2024
Dear Richard, Thank you for sharing your review, especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience and are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
Roberto
23 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Roberto
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Roberto, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Hilton Garden Inn Tucson Airport so much! It was our pleasure to accommodate you. We look forward to hosting you again soon for another great experience.Sincerely,Robb Blythe,General Manager
4/10 Buruk
Jennifer
20 Mar 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Jennifer
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 21 Mar 2024
Dear Jennifer, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
James J.
Bepergian bersama teman
19 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The whole staff was so welcoming and friendly. Every need was meet with a smile. From the front desk staff to the floor cleaning crew. Next trip to Tucson I will be staying here again.
James J.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 19 Feb 2024
Dear Valued Guest, Thank you for choosing Hilton Garden Inn Tucson Airport and sharing your feedback. Our team takes immense pride in delivering attentive and courteous service, and we are delighted to hear that you found it to your liking. We look forward to welcoming you back in the future.Sincerely,Robb Blythe,General Manager
8/10 Bagus
ANA MARGARITA COSSIO
Bepergian bersama keluarga
8 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personal agradable
ANA MARGARITA COSSIO
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 9 Feb 2024
Dear Ana,Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
felix
Traveler bisnis
2 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient, not too far from airport or downtown Tucson.
felix
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 3 Feb 2024
Dear Felix, Thank you for the nice review of your recent stay at the Hilton Garden Inn Tucson Airport. We are pleased you found our location near the airport and downtown to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
MICHAEL
23 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
MICHAEL
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 23 Jan 2024
Dear Michael, Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Ardeshir
23 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ardeshir
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 23 Jan 2024
Dear Ardeshir, Thank you for sharing the nice rating about your experience at Hilton Garden Inn Tucson Airport. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Marty
Bepergian bersama teman
16 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Desk clerk Isaiah was just amazing. He was so helpful to us.
Marty
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 16 Jan 2024
Dear Marty, Thank you for taking the time to share your recent stay at Hilton Garden Inn Tucson Airport. We extend our gratitude for highlighting the exceptional assistance provided by Isaiah, one of our front desk associates. We will certainly pass along your compliments to him. Your acknowledgment motivates us to continue delivering outstanding service, and we look forward to welcoming you back for another memorable stay.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Barbara
14 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Barbara
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 16 Jan 2024
Dear Barbara, We are delighted to learn about the rating of your stay at Hilton Garden Inn Tucson Airport. We strive to provide each guest with a memorable experience, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager
The staff is exceptional!... Very polite and helpful!!!
Ben
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 11 Jan 2024
Dear Ben, Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Robert
7 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was located close to dinning options, but they have a kitchen on premises that turned out an excellent dinner. The staff was friendly and professional, I will be staying there again when I'm in the area and I recommend this establishment to others as a place to consider when in Tucson.
Robert
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 10 Jan 2024
Dear Robert, Thank you for reviewing your recent stay at Hilton Garden Inn Tucson Airport. We are pleased to know you were delighted with our ideal location, devoted associates, and thoughtful amenities. We are grateful for your recommendations and look forward to welcoming you again.Sincerely,Robb Blythe,General Manager
8/10 Bagus
CATHY
3 Jan 2024
Pricey breakfast buffet 16.95!!!
Loved the property, very clean and comfortable and pets are welcome. we did not love that the price of the breakfast buffet was advertised online for $10, but the blackboard in the breakfast room said $16.95. We passed.
CATHY
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 5 Jan 2024
Dear Cathy, Thank you for choosing to stay at Hilton Garden Inn Tucson Airport and for the review. We are glad to know you were pleased with our clean property and delicious breakfast. However, we regret not meeting your expectations with our breakfast charges. We are grateful for your comments and look forward to welcoming you again.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
Armando
2 Jan 2024
Armando
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 11 Jan 2024
Dear Armando, It was a pleasure having you as our guest at Hilton Garden Inn Tucson Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Greg
28 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Greg
Tanggapan dari General Manager pada tanggal 13 Jan 2024
Dear Greg,On behalf of our team at Hilton Garden Inn Tucson Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager
2/10 Sangat Buruk
Rebecca
23 Des 2023
Tidak Disukai: Staf & layanan, kenyamanan kamar
Rebecca
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 24 Des 2023
Dear Rebecca, On behalf of our entire staff, we sincerely apologize if we did not live up to our high standards during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Thomas
19 Des 2023
Thomas
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 20 Des 2023
Dear Thomas, Thank you for choosing Hilton Garden Inn Tucson Airport and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely,Robb BlytheGeneral Manager
Tanggapan dari General Manager pada tanggal 19 Des 2023
Dear Christopher, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Hilton Garden Inn Tucson Airport, and we look forward to welcoming you back soon.Sincerely,Robb BlytheGeneral Manager
Tanggapan dari General Manager pada tanggal 9 Des 2023
Dear Grisselle,Thank you for choosing Hilton Garden Inn Tucson Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Robb BlytheGeneral Manager
6/10 Cukup Baik
Ben
5 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas
Shower doors were very hard to close.
Ben
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari RB pada tanggal 5 Des 2023
Thank you for the review. We will look into this immediately.Have a great day.
8/10 Bagus
John
4 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice stay. I was disappointed that the ac/heat unit did not have a constant fan option. The toilet valve was leaking so it was a bit annoying but otherwise extremely nice for the cost.
John
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 5 Des 2023
Dear John, Thank you for taking the time to comment on your stay. It is excellent to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns regarding your room and bathroom to our attention. We look forward to hosting you again the next time you are in the area.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Tommy
Traveler bisnis
15 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tommy
Menginap 5 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 16 Nov 2023
Dear Tommy, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager
Tanggapan dari General Manager pada tanggal 8 Nov 2023
Dear Charles, Thank you for rating your experience at Hilton Garden Inn Tucson Airport. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Ray
6 Nov 2023
Ray
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 30 Nov 2023
Dear Ray, We are thrilled you had an excellent stay at Hilton Garden Inn Tucson Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Jose
1 Nov 2023
Jose
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 22 Nov 2023
Dear Jose, Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Robb Blythe,General Manager
8/10 Bagus
Mary
31 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable room & bed. Off of Valencia enough so it was very quiet.
Mary
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 3 Nov 2023
Dear Mary, Thank you for being our guest and for sharing your feedback. We are delighted to know that you enjoyed our ideal location and well-maintained accommodations. We look forward to welcoming you back to Hilton Garden Inn Tucson Airport for the tranquil experience you seek.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Busra Ezgi
23 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Busra Ezgi
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 25 Okt 2023
Dear Ms. Ezgi, Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Julia
Bepergian bersama hewan peliharaan, Traveler bisnis
20 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great property to stay. I have stayed here several times. I enjoy the quiet clean rooms. The staff is amazing and very friendly and accommodating. The food served in the restaurant is very good.
Julia
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 21 Okt 2023
Dear Julia,Thank you for choosing the Hilton Garden Inn Tucson Airport for your stay once again. There is nothing greater than to learn that a guest returns to our hotel because they love our staff and everything our hotel has to offer. We are very proud of the exceptional service our associates provide to our guests every day. We look forward to welcoming you back soon.Sincerely,Robb BlytheGeneral Manager
The room was spacious, very clean, and had a very comfortable bed with a nice bathroom.
What made this place really stand out was the staff. They were all very professional, polite and personable.
We recommended this hotel!
Tammy
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 19 Okt 2023
Dear Tammy, Thank you for choosing Hilton Garden Inn Tucson Airport and for your perfect rating. We hope you had a great stay and we are thrilled to know you loved our spacious, well-maintained accommodations and courteous associates. Thank you again for your recommendation, and we look forward to welcoming you back for another exceptional experience.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Laura
Bepergian bersama teman
14 Okt 2023
Disukai: Fasilitas
Everyone was so friendly. When we needed anything, they got it for us so fast.
Laura
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Robb Blythe General Manager pada tanggal 18 Okt 2023
Dear Laura, Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Pedro
Traveler bisnis, Bepergian bersama keluarga
3 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every single employee was super Professional and should get a raise!
Pedro
Menginap 3 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 4 Okt 2023
Dear Pedro, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager
4/10 Buruk
Lawrence, Traverse City
Traveler bisnis
2 Okt 2023
Tidak Disukai: Staf & layanan, fasilitas
Given wrong room type, booked 2 room king suite but given a regular king room. First told it wasn't their mistake then that there were no suites available
Staff unhelpful and even argumentative!!
Lawrence
Menginap 4 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 4 Okt 2023
Dear Lawrence, We appreciate you choosing our hotel and also for taking the time to share your concerns. Please accept our apologies for the lack of attentive service and for the unpleasant behavior of our staff. We are grateful for your feedback and will address this with our associates to prevent such issues going forward. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
STEVE
17 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
STEVE
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 19 Sep 2023
Dear Steve, We are thrilled you had an excellent stay at Hilton Garden Inn Tucson Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Robb BlytheGeneral Manager
8/10 Bagus
Gilson Carlos
Traveler bisnis
10 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Some small maintenance issues. No vending/ice machine in all floors.
Gilson Carlos
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 10 Sep 2023
Dear Carlos, We appreciate you taking the time to review your recent stay at our hotel. We hope you had a pleasant stay overall. However, we apologize for the maintenance issues you had and for not meeting your expectations. We understand your frustration, and we will review them appropriately. We are grateful for your patience, and we hope you will come back for the perfect visit you deserve on your next to the area.Sincerely,Robb BlytheGeneral Manager
6/10 Cukup Baik
Traveler terverifikasi
6 Sep 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
My wife and I booked and prepaid for a king room, but we were given a double queen room. We booked three nights and did not sleep in the same bed the entire time. Otherwise the stay was good. Clean, good price, good location, nice pool.
Traveler terverifikasi
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 8 Sep 2023
Dear Valued Guest, Thank you for evaluating your recent stay with us. We are pleased to know you liked our convenient location and that you found us to be a great value. We are also happy you loved our well-maintained hotel and beautiful pool. However, we deeply regret that the room type you requested was not available. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Sincerely,Robb BlytheGeneral Manager
We loved this hotel! The staff was incredible! Very friendly, helpful, accommodating. The room was clean, the pool was awesome, and there was no problem with noise at all. We’ve stayed at quite a few of the hotels by the airport and this is by far our favorite. We’ll stay again for sure!
Timothy
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Timothy, Thank you for being our guest and for taking the time to review your experience at Hilton Garden Inn Tucson Airport. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
patricia
Bepergian bersama teman, Bepergian bersama hewan peliharaan
5 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very friendly and courtesy. The restaurant was very good.
patricia
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Patricia, What a thoughtful review. We are pleased to read you enjoyed your stay at the Hilton Garden Inn Tucson Airport. Thank you for mentioning how much you loved dining at our on-site restaurant and the great service. Your gracious comments about our team will be passed along. Thank you once more for the wonderful comments, and we hope to have the pleasure of welcoming you back soon.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Jacqueline
Bepergian bersama keluarga
2 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Monica at the front desk was very helpful and extremely friendly. All staff members were polite and pleasant from front of house to house keeping. My sister and I had to come down due to my brother having a stroke. The hotel and staff made it a great place to relax and unwind.
Jacqueline
Menginap 11 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 3 Sep 2023
Dear Jacqueline, Thank you for choosing Hilton Garden Inn Tucson Airport for your recent stay and for sharing your experience with fellow travelers. We are sorry to hear of the circumstances for your trip. However, we are pleased that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.Sincerely,Robb BlytheGeneral Manager
10/10 Sangat Bagus
Michelle
21 Agu 2023
Michelle
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 13 Sep 2023
Dear Michelle, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager
10/10 Sangat Bagus
Monoiette
16 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
From the time I checked in everyone was so awesome
Monoiette
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 16 Agu 2023
Dear Monoiette, Thank you for the fantastic review and for letting us know that you had a great stay. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your experience with us so wonderful! We appreciate your feedback and look forward to your next visit to Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager