4/10 Buruk
Kevin
Bepergian bersama keluarga
5 Feb 2026
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Had indicated a 6 pm check in time and room was not ready. told where the room was and routed us inside the hotel, which was a very long distance and should have been directed to drive around and park to access outside entrance door. Expedia showed breakfast include but was not told about it or the hours. got to room and only one set of towels, lamp bulb missing in one lamp, wires hanging from ceiling where a smoke detector should be. Walked all the way back upfront to desk, got additional towels and asked for a bulb for lamp. The desk said they would have maintenance put one in. maintenance never came. The Air Conditioning unit buttons were not working properly with no indicator light for AC and the Temp adjustment went from 70 degrees to 59 degrees with one push of the down arrow button. Plus the AC was very noisy. Got up early to take shower and ran the water for close to 10 min and never got hot water. I put the shower lever in both extreme locations to make sure I had it on hot water. we Decide to head to the airport to catch our flight way early because we wanted to feel more comfortable Also the trash can outside the door to the parking lot by our room was overflowing, smelled and appeared it had not been emptied in awhile. The room was fairly clean but it is so obvious the maintenance is not being done as I would believe a name brand hotel chain would do. I also was suprised that the hotel was not updated from when it was purchased from Best western.
Kevin
Menginap 1 malam pada bulan Februari 2026
