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Ulasan untuk La Quinta Inn & Suites by Wyndham Tucson - Reid Park

2.5 out of 5
La Quinta Inn & Suites by Wyndham Tucson - Reid Park
102 N. Alvernon Way, Tucson, AZ

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 369 dari 1007 ulasan" "
Penilaian 8 - Bagus. 249 dari 1007 ulasan" "
Penilaian 6 - Cukup Baik. 166 dari 1007 ulasan" "
Penilaian 4 - Buruk. 136 dari 1007 ulasan" "
Penilaian 2 - Sangat Buruk. 87 dari 1007 ulasan" "

7,2/10

Kebersihan

8,0/10

Staf & layanan

7,2/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Art, Chula Vista

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
La Quinta needs an update
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Ian

Older hotel, needs some updates in hallways, additional lighting. Just felt a bit old. Area is fine.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Hugh m Campbell

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Horrible experience. Dirty, broken A/C, cigarette burns in bedding, bathroom door didn’t close, shower sprayed all over bathroom, lamp shades shredded, and trash in hallway. We have pictures.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari RM pada tanggal 13 Mei 2024
Thank you for staying with us, we appreciate your feedback. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Again, thank you for staying with us and we hope to see you back soon

4/10 Buruk

Emily

Menginap 1 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 9 Mei 2024
Thank you for staying with us. We'd love your feedback/review of your stay.

8/10 Bagus

manuel

Bepergian bersama keluarga
Muy buena ubicación
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari RM pada tanggal 6 Mei 2024
Thank you. We hope to see you again soon.

10/10 Sangat Bagus

Gail

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel staff were great. Clean. Good breakfast. Close to Reed Park and liked being able to walk to pickleball at Reffkin for the morning drop in play.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari RM pada tanggal 7 Mei 2024
Hello Gail,Thank you for your review. We're glad you enjoyed your stay with us. Please let us know if we can accommodate you in the future.

10/10 Sangat Bagus

Gail

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very helpful friendly staff. Luved being able to walk to Reid Park and Rufkin Pickle ball club. The breakfast was yummy.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari RM pada tanggal 6 Mei 2024
Hello Gail,Thank you for staying with us. We're glad you enjoyed your stay, and we hope to see you again soon!

8/10 Bagus

Jackie

Grounds & lobby were well kept. The room was comfortable. The carpeting in the halls & cleanliness of the bathroom in the room were in desperate need of attention. I will continue to stay La Quinta, but probably not this location.
Menginap 4 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 30 Apr 2024
We appreciate your feedback. We glad to hear that you had a comfortable stay and we thank you for staying with us.

10/10 Sangat Bagus

Paul A

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location
Menginap 1 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 30 Apr 2024
Thank you for staying with us. We hope to see you again soon!

6/10 Cukup Baik

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Toilets are NOT handicap accessible.!
Menginap 1 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 29 Apr 2024
Karen,Thank you for bringing this to our attention. We apologize for any inconvenience caused. We take accessibility seriously and will work to address this issue promptly to ensure all guests are accommodated comfortably.

4/10 Buruk

Ana

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Needs better maintenance. Shower pieces were held in place by duct tape, fan in bathroom didn’t work, ac barely blew cold air.
Menginap 1 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 29 Apr 2024
Ana,We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will address these maintenance issues promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing these concerns to our attention.

10/10 Sangat Bagus

Carmen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La ubicación es excelente, buen servicio, buen hotel, como recomendación los colchones de nuestra habitación estaban un poco incómodos
Menginap 1 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 29 Apr 2024
Carmen,Thank you for your feedback! We're glad to hear you enjoyed our excellent location and found our service satisfactory. We appreciate your recommendation regarding the mattresses in your room and will certainly look into improving the comfort for our guests. We hope to welcome you back soon!

2/10 Sangat Buruk

Isabel

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
bug bites
Menginap 2 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 29 Apr 2024
Isabel,We're deeply sorry to hear about your experience. Ensuring the comfort and well-being of our guests is our top priority. We take reports of bug bites seriously and will investigate this matter thoroughly. Please accept our sincere apologies.

10/10 Sangat Bagus

Guillermo

Traveler bisnis
The service.
Menginap 1 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 25 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Bob, Hereford

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 29 Apr 2024
Bob, Thank you for your feedback and the 5 out of 5 response!

6/10 Cukup Baik

Pearl

Traveler bisnis
The receptionist was accommodating. The carpet was old and dirty, and things stuck to the ceiling. It wasn’t terrible, but I would never stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 25 Apr 2024
We are very sorry that you did not enjoy your stay here with us. We appreciate the feedback and will address these issues with the appropriate department.

6/10 Cukup Baik

Elizabeth, Loganville

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Suite was in disarray but grounds and staff are amazing. The lobby is clean and the dining room was great! Many options available. The staff were all so sweet and accommodating, easy to talk to. Especially the front desk staff. My son loved the pool. Right next to a fantastic local restaurant- Locale. We booked a suite as we were traveling across country with a dog, cat and 10 year old. I needed some space! While the main bed was quite comfy and the patio was a huge perk, the room was dingy. Probably a party room. The couch was upholstered but was turning brown and felt waxy. It appeared as if someone’s 100 cats shredded the arm rests. I requested 2 sets of sheets to cover it. There is an access hole in the closet to the pipes that was covered with a board but was gaping. The desk chair had seen better days. All in all, I’d probably just get a regular room and skip the suite until they update it (which the front desk team advised would be done soon).
Menginap 1 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 15 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tucson - Reid Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us as we strive to provide the highest quality service to each and every guest. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Robert Moore Asst. General Manager

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 16 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Tess

Menginap 2 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 7 Mei 2024
Thank you for staying with us. We would love your feedback.

8/10 Bagus

Joseph

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The rooms were outdated an dirty floors
Menginap 3 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 16 Apr 2024
Thank you for taking the time to share your feedback with us. We are very sorry that you did not enjoy your stay. This information will be shared with our staff members.

8/10 Bagus

Brianda

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Los cuartos son cómodos, pero no te ofrecen servicio de Limpieza de habitación, si requiere el hotel en general una renovación o limpieza de alfombras. Pero duermes muy agusto
Menginap 2 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 15 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tucson - Reid Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us as we strive to provide the highest quality service to each and every guest. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Robert Moore Asst. General Manager

10/10 Sangat Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Nice place. Not too expensive. Rooms were perfect
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Buruk

diana

Menginap 2 malam pada bulan April 2024
Tanggapan dari RM pada tanggal 7 Mei 2024
Thank you for staying with us. We would love your feedback

8/10 Bagus

Steven

Bepergian bersama keluarga
Disukai: Fasilitas
Nice play to stay, conveniently located for needs, clean, friendly staff, good breakfast bar. The inly issue we had was AC did not work but maintenance person replaced unit next day.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Daniel

Bepergian bersama teman
Most La Quinta Inns are more "upscale". This property is not. Access doors didn't work with key card, king size bed mattress was the worst I have ever slept on. Finding our room was by pure luck. No instructions from the front desk.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 15 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tucson - Reid Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us as we strive to provide the highest quality service to each and every guest. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Robert Moore Asst. General Manager

10/10 Sangat Bagus

Alicia

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Robert M. pada tanggal 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan April 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 10 Apr 2024
Hi Michael,Thanks so much for taking the time to provide feedback. We are so happy to hear you had a wonderful stay with us :) We hope to see you again soon

4/10 Buruk

Gina

Menginap 2 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 29 Apr 2024
Gina,Thank you for responding to the survey. We appreciate your feedback.

8/10 Bagus

Elisa

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Excelente ubicacion
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 10 Apr 2024
Thanks Elisa,We are so happy to hear you had an excellent stay with us! See you again soon

4/10 Buruk

Tere

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No hicieron la limpieza y en general la habitacion estaba sucia con olor a cigarro y la alfombras muy mal. Ademas la atención del personal de cocina muy mal.
Menginap 3 malam pada bulan April 2024
Tanggapan dari lizfio pada tanggal 11 Apr 2024
Hello Tere,We are very sorry that you didn't enjoy your stay here with us and that you were disappointed with the breakfast staff. I will make sure that we share your feedback with the appropriate team members. Thank you for sharing..

8/10 Bagus

MIGUEL DE LA

Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 10 Apr 2024
Hi Miguel,We hope you had a wonderful stay with us. Thanks so much for the feedback

4/10 Buruk

Laurena

Tidak Disukai: Kondisi & fasilitas properti
The room was clean except the rugs were very dirty. Loved the bed. Was comfortable and just the right amount of blankets. One dresser drawer would not shut which was very annoying. The staff were very helpful and friendly and I appreciate all their effort in trying to make my stay comfortable.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari RM pada tanggal 11 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tucson - Reid Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us as we strive to provide the highest quality service to each and every guest. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Robert Moore Asst. General Manager

2/10 Sangat Buruk

alexalvizo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No me respetaron el precio de expedia, pagamos mas.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 11 Apr 2024
Hello,Thank you for your feedback. I wanted to reassure you that you did pay exactly what Expedia sent over to us in your reservation. I am not sure to what you are referring to. If you could please give me more information so I may assist you.

6/10 Cukup Baik

Miguel

carpet was real dirty down all the hallways.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Robert M. pada tanggal 11 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tucson - Reid Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us as we strive to provide the highest quality service to each and every guest. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Robert Moore Asst. General Manager

6/10 Cukup Baik

Sarah

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I’m sorry, I guess the room was OK clean but had such an unpleasant odor, like old food and cigarettes maybe, if it wasn’t so late I would have checked right back out. Luckily I like to sleep cold so was able to run the air conditioner on high, since I couldn’t even crack the windows. The pillows were lumpy and old. Not only will I not stay there again, I am steering clear of Wyndham properties from now on except the one in Show Low. They are putting minimal effort into upkeep, updating and guest comfort.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 25 Mar 2024
Hello Sarah, We are very sorry that you did not enjoy your stay here with us. We appreciate the feedback and will address these issue with the appropriate department.

2/10 Sangat Buruk

Mark

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 26 Mar 2024
Hello Mark,Thank you for your feedback. We appreciate the time you have taken to share your experience.

8/10 Bagus

Ryan

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Robert M. pada tanggal 16 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Lisa

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Overall the property was not worth what we paid to stay there. The door of the bathroom would not close, and the faucet for the shower went around and around with no stopping point. The hallways smell and overall its very worn down. I would not stay here again for what they charge.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 25 Mar 2024
Hi Lisa, Thank you for your detailed feedback. We are very sorry that you did not enjoy your stay. We will make sure to share your experience with the appropriate team members.

8/10 Bagus

STANLEY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was comfortable. Easy to navigate. Good amount of counter space in the bathroom. There was enough lighting in the room. The bed and pillows were comfortable. Plenty of closet & dresser drawer space.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 10 Apr 2024
Hi Stanley,We're happy to hear you had a comfortable stay with us. thanks for taking the time to provide feedback. We hope to see you again soon

6/10 Cukup Baik

Taylor

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room they put us is was absolutely disgusting! The walls were filthy, there were bugs flying in the room. It smelt like mold, the carpet had a big yellow stain in it. And it was ripped. The sheet came off the mattress and the mattress had a burn hole in it. I would not recommend staying at this hotel!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 25 Mar 2024
Hello Taylor,Thank you for sharing your feedback. We do appreciate the feedback and will make sure to share this information with the staff.

6/10 Cukup Baik

Allen

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was friendly and the room was adequate although the facility seemed a little dated and could’ve been cleaned a little bit better. A lot of the hallway carpet needed to be changed due to significant staining and damage beyond cleaning. The room seemed really dated, still having popcorn ceiling and you could see hair from previous guest in the corners of the bathroom. Breakfast was a nice touch to include, especially for the price.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 11 Apr 2024
Hello Allen,We appreciate you taking the time to provide us with such candid feedback of your stay. I will pass this information along to the appropriate team members.

4/10 Buruk

Tracy

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
This hotel needs updating. The carpets in the hall and rooms were old and smelled. We froze at night in the room because there are no blankets on the bed, just very thin sheets. I would not stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 25 Mar 2024
Hi Tracy, Thank you for taking the time to share your feedback with us. We are very sorry that you did not enjoy your stay. This information will be shared with our staff members.

6/10 Cukup Baik

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The actual lobby and hallways are clean. Elevator dreary. Outside parking lot dark.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 11 Apr 2024
Hello Maria,Thank you for your feedback. We appreciate the time you took to let us know how your experience was.

10/10 Sangat Bagus

Perry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Met family while crossing paths, rooms available close together, spent a great evening together laughing and relaxing. Carried on the next day with the trip.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 18 Mar 2024
Hi Perry, We're so happy to know your family enjoyed your stay. Thanks for taking the time to let us know. We hope to see you again soon.

6/10 Cukup Baik

Christine

Dirty
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 11 Apr 2024
Hello Christine,I am very disappointed that you didn't enjoy your stay here with us. We do appreciate your feedback.

10/10 Sangat Bagus

IGNACIO

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 18 Mar 2024
Hi Ignacio, Thanks so much for your positive review :) We are so happy to know you enjoyed your stay. See you again soon.

8/10 Bagus

Jean

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 10 Apr 2024
Hi Jean,Thanks for choosing us for this latest trip to Tucson. We hope you had a wonderful time and we hope to see you again next trip

6/10 Cukup Baik

damen

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari lizfio pada tanggal 11 Apr 2024
Hello Damen,Thank you for taking the time to respond to the survey.

10/10 Sangat Bagus

Kathryn

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Customer service and staff were incredible.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 1 Mar 2024
Hi Kathryn,Thanks so much for your kind feedback. We really do appreciate you taking the time to let us know you had a great experience. We hope to see you again soon!

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean and dog friendly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Team at La Quinta Tucson - Reid Park pada tanggal 18 Mar 2024
Hi Michael,We are happy to hear you and your pup had a great stay! Hope to see you both again soon.