Hotel Keluarga di Tyler

"I had a 4-day reservation. When I checked in, the desk clerk neglected to tell me that there was no hot water. When I went downstairs the next morning for breakfast, a different desk clerk told me there was still no hot water and would likely be none that day. She offered to refund the cost of my remaining 2 nights and to give me a discount on the 2 nights I was there. I moved to a different hotel. There were other things wrong with my room -- the toilet ran non-stop; the TV mount was...

"AC in room didn't work. "

"Staff was great!"

"Staff was friendly & helpful. Breakfast was excellent & rooms were very nice"

"Don’t judge a book by its cover. The outside isn’t fancy but the inside is adorable. Very quiet and peaceful. Comfy bed. Clean. Nice service."

"Great stay. Pool was closed unfortunately. Great breakfast. Very clean facilities."

"I only tried the waffles for breakfast and they are great. The coffee is actually good here so that’s a plus. One of my towels had a red stain. There were red stains in random places in the bathroom and in the carpet by the bathroom. The carpet seemed new so that’s a shame. "