Ratings based on 71 Verified Reviews

3.9 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice Hotel

Posted 17-Sep-2017
Pros: Modern and trendy
Cons: Rooms are noisy.
Location: Stayed for Soundrenaline which was perfectly located near GWK Park but not much else around the area..great Thai food place across the road though.
Nice hotel and quite trendy. Rooms are very clean although lacked a few comfort items such as tissues. Private balcony is good but the rooms are very noisy, especially when cleaning staff move their trolley down the outside corridor in the mornings. Rooftop area has a great view and is one of the highest points to see Kuta, Jimbaran. Staff are friendly and helpful.
1 out of 5
by A verified traveller

The rooftop is the only good part

Posted 20-May-2017
Arrived at 1am from airport. They overbooked so i had to be shuttled to another hotel, check in there, check out in the morning and then check into the MaxOne. Extremely inconvenient, didnt offer any sort of compensation. High volume hotel so cleanliness should be thorough. Not the case, it appears like doors and walls have never been wiped, there is matter stuck to them and drip marks. I wouldnt touch the elevator walls either. Walls are paper thin, you can hear people shifting in bed in the room next door. Loud school groups yelling in the hallways. Continuous knocking on my door at 9am from housekeeping wanting to clean, woke me up from a deep sleep. Ended up having to stay an extra night and got charged a higher price than booking price. Will not return.
5 out of 5
by A verified traveller

BEST VIEW ON BALI!

Posted 31-Jan-2017 on Hotels
best hotel for the money on bali- and i should know as i've lived on bali for 25 years and my biz is the hospitality biz.
2 out of 5
by A verified traveller from bali

Strong smell of mould.

Posted 16-Nov-2016 on Wotif
Location: This hotel is located on a very busy road, not so easy to walk along.
The staff were lovely, and if I hadn't got in so late I would have asked for a different room as there was a strong smell of mould and visible signs upon opening the door. The breakfast was decent.
3 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane, Australia

The drop off service to Pandawa beach is great

Posted 07-Nov-2016
Pros: We like the location of this hotel and the rooftop pool
Cons: We don't like the breakfast and the smoking in the eating area. but accept it is a budget hotel.
Location: The location is great, close to some nice beaches.
2 out of 5
by A verified traveller from B

Ayesha Beasley

Posted 17-Sep-2016
Friendly staff, free shuttle bus to beaches and kuta mall, rooftop pool was awsome. Views were amazing. My room was dirty unfortunately. Stains on surfaces, floor not swept or mopped, stains on curtains, bad smell llike wet dog, and the toilet was something out of a nasty public rest room. It hadnt been cleaned or flushed. The smell of urine was very strong. Thats how i know my room was not seen to before i got there. I would not stay again.
2 out of 5
by Gregory from USA

Cute Boutique Hotel, Bad Business Sense

Posted 29-Jun-2016 on Hotels
First, I enjoyed my time at this hotel. It is clean, quirky, different, and even artistic in many ways. You don't have to worry about the cold, sanitized conditions prevalent at so many mid-range hotels. Although the staff are friendly, there is a severe lacking of any business sense. I've traveled long-term in Southeast Asia for 10 years and have seen it all, but this place isn't thinking logically. Like many places in Bali, you receive a better price by booking online rather than walking in. Go figure. They'll ask that you fight through a poor Wi-Fi connection to book your hotel online in reception rather than take care of it right at the desk a few feet away. I wanted to extend my stay, however, the front desk told me I had to do so online. Mysteriously, the rate went from my initial US$25 per night to US$185 per night, for a weekday! I showed them the new rate and was essentially told take it or leave it. Two friends staying there paid $20 per night, meanwhile I am supposed to book online for $185 per night. I was a satisfied customer (used room service twice and rented a motorbike through them) standing at the front desk with money in hand, but management couldn't untangle the bureaucracy. I had to leave. Although my reservation boasted of "welcome cocktails" "free breakfast" and two free bottles of beer in room, none materialized despite my asking. Don't believe the hype. Traffic is terrible, day and night, on the main road in front of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Nice hotel

Posted 24-Jun-2016
Nice hotel, close to the beach, clean, with a beautitular pool on the roof
4 out of 5
by Tina from Perth

Posted 02-May-2016 on Hotels
A nice hotel with a good roof top swimming pool. Unfortunately for me the location was not the best with not much around, although the Thai restaurant across the road was nice and just down the road a great massage place. Having free shuttle to Pandawa Beach and Discovery Mall was good.
4 out of 5
by Sunja Juliana from Hamburg, Germany

best and kindest service people I was ever helped

Posted 03-Dec-2015 on Hotels
It was a soo nice place! :) I wish I could have enjoyed it longer but I was just on a run to another country. All was nice I just missed the internet sometimes because I really needed it, but ok. People should better come to just enjoy their life in MaxOne! :) I loved the roof top view!! :) And thanks so much for being so good people!!!