Upstate New York hotel guide. Wyndham Hotels hotel in Upstate New York, New York

"Room cleaning/ property need more maintenance "

"The Staff Was Quite Accommodating During My Stay"

"Location is good but a particular member of staff at frontdesk was biased. We reached hotel early and asked for early check in. One staff member confirmed room is ready and can be given. But the other staff member interrupted and said we will let you know when room is ready. They kept us saying it will be ready in 5 mins, and did not let us check in before 3 pm. If they could have said that 3 pm is checkin time and we do not have room until 3, we could have used our time better and could have visit few attractions. But they choose to kept us waiting at reception with kids. Not coming to this hotel again. Big names with small heart."

"Amazing time ! Definitely will visit again !"

"Excellent"

"We had a great stay, loved the slide and hot tub however the chemicals used were really strong. Not only my kid but many other kids came out coughing which was unfortunate. I also wish the pool was heated. Other than that all was good. Slide was perfect for the kids. "

"Clean rooms, friendly staff, good wifi, but the breakfast was terrible. Me and my girlfriend got food poisoning. They really need to step up their breakfast for a hotel. Overall 2.5/5 because of the breakfast. "

"We had to change our room three times. The toilet had a leak, we had problems with the keys getting in to our room. And the front desk lady was mad with an attitude. I would never book with them again. "

"It was a pleasant first stay. Staff was friendly. Tower view from our room was nice."