Utica hotel guide. Best Western hotel in Utica, Ohio

"Front desk was amazing and helpful. Only problem was the smell of marijuana every time we walk out our door."

"Wasn’t my best idea…."

"Biggest concern was WiFi connection ! Could not stay on WiFi very long kept dropping signals off and on. The floors were not vacuumed. Dirt and crumbs were all over the floor. And we were not told there was free coffee in the lobby."

"The property was beautiful! Once I got to my room on the shower wall was a huge ball of hair hanging. I reported this and the staff was very kind and came to clean the bathroom right away. While we was in bed we heard a big crash. The window drapes fell. I had to go get a staff member again. She was great! She tried to hang it back up with no luck it was too high. She apologized several times. Told me she talked to the GM and they was going to reimburse my stay. That never happened. I’ve called several times with no luck. The hotel is great I just had a bad experience. It’s a beautiful place. Breakfast was amazing!"

"Room was spacious and clean"

"Great staff!!! Good hot breakfast..."

"The room not ready when we there 4pm. They give us a room almost 6:30pm "

"The staff was super friendly and this is no reflection on them. Our room had suffered water damage and shouldn’t have been rented until properly restored, especially with costing nearly $200 per night. We sought out what we thought would be a higher end stay and we’re disappointed by that."

"Everything seemed fresh and recent. The pool, patio and gym were all in good shape and we used them well! We had a wedding to attend and had a small wardrobe malfunction. The young ladies at the front desk, Jaye & Honey, found us some safety pins! Lifesavers,both of them. They were also pleasant, funny and very professional in their interactions with guests. We'll stay here again on our next visit."