Hotel Keluarga di Vail

"The skiislopes where easy accesible with the hotel shuttle. I enjoyed my stay"

"Great stay, just did an overnight and the staff was great, loved the hotel and the amenities. "

"Beautiful property!"

"To expensive "

"We stay room 399 , lots of steps , only one elevator which is far away .no ski storage , have to carry in room everyday"

"Great location in the village. Very close to the lifts."

"The staff at this place are extremely unprofessional. I forgot my wallet in the hotel safe, called two days later and was told that housekeeping said the safe was open and empty. Asked for manager to call me. Manager called and said they discovered that security had it (two days later still hadn't turned it in!). They said they would mail it to me. I had to pay UPS $30 for shipping, and a week later they still had not shipped it. They asked me to pay an additional $10 for UPS to come pick it...

"Wonderful stay only minutes from both the main gondola and an alternative chairlift. All staff excellent - hot tub superb Chocolate Labrador on meet and greet duties was a bonus!!"