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Reviews of DoubleTree by Hilton Virginia Beach Oceanfront South

4 out of 5
DoubleTree by Hilton Virginia Beach Oceanfront South
615 Atlantic Avenue, Virginia Beach, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 975 reviews" "
Rating 8 - Good. 221 out of 975 reviews" "
Rating 6 - Okay. 104 out of 975 reviews" "
Rating 4 - Poor. 59 out of 975 reviews" "
Rating 2 - Terrible. 74 out of 975 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ennis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Would’ve rated 5* but staff billed my credit card three deposits and charged me twice for my room, took a week before it was all straightened out.
Stayed 2 nights in Mar 2024

8/10 Good

Jasmine

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice beds. Try to get above second floor ocean front. Indian girl at front desk you can’t understand at ALL. My card didn’t work. Another guy came over and said run it a different way and it still was NOT DECLINED as she kept saying but card error as the other guy kept saying. Stupid woman. Would I come on vacation with no $. They did NOTHING to resolve it! So I had to use a credit card I didn’t want to use. Terrible customer service. Parking garage is way across the street for guests. Not staying again.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Travelled with family
Liked: Amenities
Beautiful hotel, perfect location and friendly staff. Would definitely stay again!
Stayed 2 nights in May 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Brannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

DANIEL

Stayed 1 night in Apr 2024

10/10 Excellent

Corey

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Eschelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was nice
Stayed 2 nights in Apr 2024

6/10 Okay

Allison

Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with partner
Stayed 1 night in Apr 2024

10/10 Excellent

Zhane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Edmond, Glen Burnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jewel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Very nice place to stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Danii

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

6/10 Okay

Lyna, Henrico

Stayed 1 night in Mar 2024

10/10 Excellent

Kruskadia

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 1 night in Mar 2024

8/10 Good

Kristen

Travelled with family
Liked: Staff & service
I stayed for 2 nights and found the hotel decent. The only cons were the indoor pool had ants where the table was located and the rooms hd some suspicious stains on the rug near the bed and on the ceiling ( it looked like BBQ sauce on the wood panels). The staff was nice and helpful with any questions I had. The parking deck was across the street and I felt safe walking and parking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ebony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent. I will definitely be staying again. Do not expect a continental breakfast. Other than that, I loved the stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Florence

Stayed 1 night in Mar 2024

4/10 Poor

Morgan

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always enjoyed this hotel from the time it was a Ramada Inn!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was in a garage across the street but the $5/day that covers you in and out was convenient. Very clean and we enjoyed the pool. It would have been even better if the pool was a little warmer while it’s still 55 degrees out.
Stayed 1 night in Mar 2024

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful view of the ocean. Room was clean and decorated nicely.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Stayed 1 night in Mar 2024

10/10 Excellent

Walter, Largo

Stayed 4 nights in Feb 2024

2/10 Terrible

Elonda

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Herm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was great… check-in was mid.
Stayed 1 night in Mar 2024

10/10 Excellent

Maryiah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t have hot water my first night
Stayed 2 nights in Mar 2024

10/10 Excellent

Keiasha

Stayed 1 night in Mar 2024

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach views
Stayed 2 nights in Feb 2024

8/10 Good

Shelece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, beautiful view. DoubleTree is my go-to hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberley

Travelled with group
Liked: Property conditions & facilities
Setting, customer service and location
Stayed 1 night in Feb 2024

10/10 Excellent

Young-Mi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location - all rooms seem to have a balcony and ocean view. Comfy beds and bedding, quiet (visited in Feb). I would definitely come back
Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and friendly staff.
Other than not having hot water for 24 hours, it was a good stay. Clean hotel & friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Philip

Travelled with group
The team was very friendly and made you feel very welcome. Only one slight issue was on the first morning we had cold water in our shower. Mentioned it to the front desk and he explained the situation and it was fine the rest of the mornings. The heating controls could be programmed better for a guest to work. Room got to hot when turning temperature back. One room had TV issue of picture going on and off. It happened on different channels. Otherwise, good place to stay! Breakfast was filling, bar was good (a little pricey on some drinks), cookies were a welcome treat on the way in!!!
Stayed 3 nights in Feb 2024

6/10 Okay

Janice A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean but thin walls
Very clean room; was surprised to discover their parking lot was for Valet Parking only at $35/night or $5/night to park a block away (at night) in a parking deck, which my vehicle is too tall for…and the next morning, l discovered that the Valet Parking attendents don’t come in until 9am (and end at 9pm)…also had no hot water the first morning there, and no room service as promised on my Hotel APP. Also, the walls are thin, so was woken up both nights there from people next door talking and laughing at 2 and 3am. No one answered the phone at main desk when l used the room phone, but answered when l called from my cell, and security did quickly addresz the issue (and did so nicely/respectfully). The warm cookie and view from balcony was great. Mini fridge was hood, but no microwave in the room was a big disaapointment. The restaurant attached was great food, but pricey…and needed acreservation for Saturday night, which we found out the hard way.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Stayed 2 nights in Feb 2024

10/10 Excellent

Brandan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern! Great ocean front room and very clean inside and around the building.
Stayed 1 night in Feb 2024

6/10 Okay

Allan

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Ines

Stayed 1 night in Feb 2024

10/10 Excellent

Ross

Stayed 1 night in Feb 2024

8/10 Good

Bedez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place if you want spend a couple days
Stayed 1 night in Jan 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Anesha

Stayed 2 nights in Jan 2024