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"Great property right next to the Hammersmith tube station, which made travel into city center of London super easy. The check-in was a bit confusing because they had a ground floor that was the main entrance and then the 1st floor where you check-in but could also access a couple of different ways. We took public transportation to the hotel from Heathrow so walked to the hotel from the tube station and couldn't find the ground floor entrance from the exit we took out of the tube station that first day. We figured out the layout pretty quickly though. The rooms were clean and updated and the restaurant was solid. We opted to have cleaning service every other day, in which they gave us some drink vouchers as compensation for being more environmentally conscious. The only complaint was that the elevators were always crowded so we opted to take the stairs nearly every time because it was hard to catch an empty one. "

"Spacious comfortable rooms, nice variety at breakfast and wonderful staff!"