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Reviews of Fairfield by Marriott Visakapatnam

4 out of 5
Fairfield by Marriott Visakapatnam
KSR Prime, R&B Junction, Visakhapatnam, Andhra Pradesh

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 94 reviews" "
Rating 8 - Good. 18 out of 94 reviews" "
Rating 6 - Okay. 6 out of 94 reviews" "
Rating 4 - Poor. 5 out of 94 reviews" "
Rating 2 - Terrible. 6 out of 94 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful with everything
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Don’t order wine!
Wine is ridiculously expensive in India, when asked to bring the cheapest, the waiter deliberately brought the most expensive, twice! That is our only complaint.
Stayed 8 nights in Jan 2024

8/10 Good

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff
Stayed 7 nights in Jan 2024
Response from Sarat on 9 Feb 2024
Dear Mr. Geoffrey,Thank you for sharing your valuable ratings about us. Your promising feedback surely adds spirit and enthusiasm to the entire team. We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time. Please, enroll as a Marriott Bonvoy Member for free to enjoy more rewards and exciting offers. Looking forward to seeing you again soon. Warm Regards, Mayoorkanth S Hotel Manager

10/10 Excellent

Akhila

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sarat on 3 Jan 2024
Dear Ms. Akhila,Thank you for sharing your lovely ratings about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

Sridhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I took was nice, and the overall hotel was good. The service was exceptional (I checked in at 2am). Heads up, tourists should ensure they have their visa if from abroad. The room was clean, cool and the bed was excellent. I had a very good rest. The shower was in good working order and nice and large. The breakfast options were excellent. The checkout was easy and the same person from 2am was still there with a bright smile. Small picky details, although the room was nice, make sure you clean handles, mirrors, taps etc... to streak free shine. Dust the cupboard handles and skirtings in the room. Minor detail makes a big difference to some (and most Marriott hotels are really good). Note, still 5 star overall for my needs. The staff were excellent, and the small memento at the end was a nice touch. I will stay again.when back in the city.
Stayed 1 night in Dec 2023
Response from Vuha on 13 Dec 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

Kent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and service. Thanks
Stayed 4 nights in Nov 2023
Response from Vuha on 13 Dec 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

Geetha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very friendly staff, good dining and room services
Stayed 1 night in Nov 2023
Response from Vuha on 21 Nov 2023
Dear Ms. Geetha,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

6/10 Okay

SUBARNA

Liked: Staff & service
Staff are good. Bath room not good water not drain properly
Stayed 3 nights in Oct 2023
Response from Vuha on 21 Nov 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

David, Albert Lea

Stayed 2 nights in Oct 2023
Response from Vuha on 21 Nov 2023
Dear Mr. David ,Thank you for sharing your lovely ratings about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

Nooka Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Vuha on 24 Jul 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

MARY C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the stay for my parents for their wedding anniversary weekend and they informed me of how excellent the hospitality was and what a good time they had. Thank you so much.
Stayed 1 night in Jun 2023
Response from Vuha on 28 Jun 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

10/10 Excellent

Kavitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in everything
Stayed 1 night in Jun 2023
Response from Vuha on 28 Jun 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

8/10 Good

kiranbeer

Stayed 3 nights in May 2023
Response from Vuha on 28 Jun 2023
Dear Guest,Thank you for sharing your lovely comments about us. Your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Barani. CGeneral Manager

4/10 Poor

John, Oregon City

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This property has poorly designed floors and the pool deck area is dangerous. They have smooth marble or some other smooth material that when you are wet or can be like ice. I feel and injured myself fairly substantially. The hotel gave my family a free lunch and me a massage and said that is all they can do. I'm spending hundreds of dollars due to their negligence aka the manage wouldn't even face me... Just hid in the office like a coward. Besides their negligence This property is the budget option of 'nice" hotels. Ones on the beach are much better and not that much more expensive. Their is nothing to do around this hotel. So yourself a favor and guard your health.. Start away from Fairfield inn Visage... And is you get hurt they won't do much. Just give you a 15 dollar lunch and say "so sorry’
Stayed 6 nights in Feb 2023
Response from SREE on 17 Feb 2023
Dear Guest,Thank you for choosing to stay at the Fairfield by Marriott Visakhapatnam and providing your honest feedback. Providing the highest level of hospitality is our number one priority, and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.Warm Regards,Barani. C General Manager

10/10 Excellent

NANDITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2022
Response from B. SREEVAS on 18 Oct 2022
Dear Guest,Thank you for sharing your lovely comments about us. As we just celebrated International housekeeping week at our property, your promising feedback surely adds spirit and enthusiasm to the entire team.We are very happy to understand that your stay was very comfortable. We welcome you again to provide you delighted experience every time.Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.Warm Regards,Baranirathan ChidamabaramGeneral Manager

10/10 Excellent

krishna Mohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Like the ambience of the room.Food is good.Great and friendly staff
Stayed 1 night in Apr 2022

10/10 Excellent

MAMADOU ALPHA

Stayed 1 night in Apr 2022

10/10 Excellent

Akshay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb staff. Better than JW i stayed at a few weeks earlier
Stayed 2 nights in Mar 2022

10/10 Excellent

Mohamed Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at Marriot
My stay was amazing I would like to highlight about food Lunch and Breakfast was too good and yummy. Personally I met chef and wish him as well. Service staff at reception Very friendly. Easy check in and check out
Stayed 1 night in Mar 2022

10/10 Excellent

Marchavous

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Feb 2022

10/10 Excellent

Ofer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Kalesha

Stayed 1 night in Jan 2022

10/10 Excellent

Tracey, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this hotel is exceptional at providing top-notch customer service. I arrived late and had only a few minutes to take advantage of the dinner buffet. The host Sirikha made sure I had a nice dinner until well after closing. The breakfast host Bhargavi continued this VIP treatment by checking on me throughout my meal and suggesting a particular dosa and a few other made-to-order items. The night host helped me with an Uber ride I booked by explaining to the driver each place I wished to visit in the local language (Telugu). My stay was made much more enjoyable because of high customer attention from the staff.
Stayed 1 night in Dec 2021

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Visweswaran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fairfield by Marriott Visakapatnam
It is very good hotel with excellent service. The rooms are spacious and well maintained. The staff is very courteous and friendly. The overall ambiance of the property is very good. I am very happy with the stay.
Stayed 2 nights in Oct 2021

10/10 Excellent

Bibhu Prasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This is amazing night stay .. the staff was super courteous and they arranged food for us and that was out of world.. great service
Stayed 1 night in Jun 2021

10/10 Excellent

Santanu S

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the only issue was with the location.All the tourist spots are far from this property and for beach one have to drive 25 mins to reach.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very good service. No complaints what so ever. Beautiful.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Room, Bed, Food, & Staff. Everything was perfect. Strongly recommended
Stayed 2 nights in Feb 2021
Response from Sana Rumani on 10 Mar 2021
Dear Guest, Thank you for reviewing us. I’m grateful for your appreciation for the team members. We have noted the additional feedback and shall review the same to enhance the Marriott experience. We look forward to having you visit again. Warm regards, Bharanirathan Chidamabar General Manager

8/10 Good

Mohd Yahya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant stay
Nice, clean and very friendly staff. Hotel has a very compressed food menu. No food variety at all. Buffey is average. Hotel & room service is very good.
Stayed 1 night in Feb 2021
Response from Sana Rumani on 10 Mar 2021
Dear Guest, Thank you for reviewing us. I’m grateful for your appreciation for the team members. We have noted the additional feedback and shall review the same to enhance the Marriott experience. We look forward to having you visit again. Warm regards, Bharanirathan Chidamabar General Manager

8/10 Good

Chinta Venkateswara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Sana Rumani on 4 Feb 2021
Dear Guest, Thank you for reviewing us. I’m grateful for your appreciation for the team members. We have noted the additional feedback and shall review the same to enhance the Marriott experience. We look forward to having you visit again. Warm regards, Sana Rumani

4/10 Poor

Sourav

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience
This was very disappointing stay . No cleanliness. Very bad smell in room . Food is also not upto the standard . Never expect this kind of stay in Fairfield.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Sana Rumani on 4 Feb 2021
Dear Guest, Thank you for reviewing us. I’m grateful for your appreciation for the team members. We have noted the additional feedback and shall review the same to enhance the Marriott experience. We look forward to having you visit again. Warm regards, Sana Rumani

10/10 Excellent

Hari Kishore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Vizag
The staff is really friendly and responsive. Even the restaurant staff are very friendly
Stayed 1 night in Dec 2020
Response from Sana Rumani on 4 Feb 2021
Dear Guest, Thank you for reviewing us. I’m grateful for your appreciation for the team members. We have noted the additional feedback and shall review the same to enhance the Marriott experience. We look forward to having you visit again. Warm regards, Sana Rumani

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
Neither the food quality nor the room cleanliness was up to th Mark of Marriott hotels.
Stayed 1 night in Sep 2020
Response from Bharanirathan Chidamabar on 25 Sep 2020
Dear Valued Guest, Thank you for sharing your review. We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. The respective team would like to meet you and discuss on the same. Please give us another chance to re-built your faith in us. We value your patronage and look forward to welcoming you back home soon. Warm regards, Bharanirathan Chidamabar General Manager

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Friendly staff. However the hotel is next to the highway and hear lorry honkings now and tgen
Stayed 1 night in Mar 2020
Response from Bharanirathan Chidamabar on 12 Mar 2020
Dear Guest, Thank you for your stay with us and for sharing your experience with the travelers. We appreciate your positive observation of the friendly and genuine services delivered by the dedicated team members of the Fairfield team. We concur with you that each member of the team is committed with sincerity and professionalism to deliver excellent customer satisfaction. Looking forward to seeing you again soon. Warm regards, Bharanirathan Chidamabar General Manager

10/10 Excellent

Visitor, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Include email address on the contact page. I couldn’t download the app x.
Stayed 1 night in Feb 2020
Response from Mayoorakanth Sivalingam on 14 Feb 2020
Dear Guest, Thank you for reviewing us. We have noted the additional feedback and shall add the mail address to enhance the Marriott experience. We value your patronage and look forward to welcoming you back home soon. Warm regards, Mayoorakanth Sivalingam Director of Sales

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Nov 2019
Response from Sudhanshu Singh on 8 Dec 2019
Dear Guest, Thank you for rating us. Your appreciation means a lot to us. Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Warm regards, Sudhanshu Singh General Manager

10/10 Excellent

Dennis, Stratford, CT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, definitely looking to stay here next time i travel to Visakhapatnam. The entire staff was amazing, from the people at the front desk to the people in the restaurant. Everyone was very helpful, kind and respectful. The rooms are comfortable and spacious. The infinity pool is on the terrace and is always clean and large enough to swim a few laps. Overall an excellent place to stay in Visakhapatnam.
Stayed 1 night in Nov 2019
Response from Sudhanshu Singh on 23 Nov 2019
Dear Guest, Thank you for your stay with us and for sharing your experience with the travelers. We appreciate your positive observation of the friendly and genuine services delivered by the dedicated team members of the Fairfield team. We concur with you that each member of the team is committed with sincerity and professionalism to deliver excellent customer satisfaction. We value your patronage and look forward to welcoming you back home soon. Warm regards, Sudhanshu Singh General Manager

8/10 Good

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sudhanshu Singh on 27 Nov 2019
Dear Mr. Abhishek, Thank you for rating us. Your appreciation means a lot to us. Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Warm regards, Sudhanshu Singh General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very clean entry A very friendly and smiling front desk, greeting the guest was extraordinary, clean rooms, perfectly set up restaurant. Pool just in the rightful place. Great set up.and 24 hours service perfect
Stayed 3 nights in Oct 2019
Response from Sudhanshu Singh on 1 Nov 2019
Dear Guest, Thank you for your stay with us and for sharing your experience with the travelers. Your positive observation made related to our spacious rooms and restaurant is indeed valued. We are grateful to note your compliments with regards to the warm care and exceptional customer service provided by our dedicated team members. We value your patronage and look forward to welcoming you back home soon. Warm regards, Sudhanshu Singh General Manager

8/10 Good

Asit

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Sudhanshu Singh on 14 Oct 2019
Dear Guest, Thank you for rating us. Your appreciation means a lot to us. We value your patronage and look forward to welcoming you back home soon. Warm regards, Sudhanshu Singh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Sudhanshu Singh on 14 Oct 2019
Dear Guest, Thank you for rating us. Your appreciation means a lot to us. We value your patronage and look forward to welcoming you back home soon. Warm regards, Sudhanshu Singh General Manager

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Sudhanshu Singh on 28 Sep 2019
Dear Guest, Thank you for rating us. Your appreciation means a lot to us. Do check out our Facebook, Instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Warm regards, Sudhanshu Singh General Manager

10/10 Excellent

Maurice

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from Sudhanshu Singh General Manager on 26 Aug 2019
Dear Guest, Thank you for rating us. We apologies if we could not meet your expectations. Please give us another chance to re-built your faith in us. We value your patronage and look forward to welcoming you back home soon. Warm regards, Sudhanshu Singh General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice if the room had a fan. My personal preference as at home too I use the fan with the aircon
Stayed 2 nights in Aug 2019
Response from Sudhanshu Singh General Manager on 23 Aug 2019
Dear Mr. Guest, Thank you for reviewing us. I’m grateful for your appreciation for the team members. We have noted the additional feedback and shall review the same to enhance the Marriott experience. We value your patronage and look forward to welcoming you back home soon. Warm regards, Sudhanshu Singh General Manager