Waikapu hotel guide. Hyatt Hotels hotel in Waikapu, Wailuku

"Excellent room - far better than the “partial” ocean view we booked! Magical location. "

"Lovely spread out property. Bigger rooms as it’s an older property. Wonderful beach right in the middle of Kaanapali. Affordable parking rates. Close to everything. Very friendly staff. "

"The room was dirty and I had to mop the floor, the room had a musty smell which were all reported. The pictures online don’t match what rooms are now. Just really old. Very deceitful. Needs to be updated on your website. also the hotel had no air conditioning, could have been nice to notify is so we could have made other accommodations.. They did waive the parking fee. But it was Hot and humid in the room. They also were remodeling the room next door and had equipment carts in front of our door. We couldn’t open the door for air due to paint fumes and carpet cleaning. Loud and annoying. Was not worth the money we paid. Also do not use the excursion desk, i booked a trip for my mother in laws birthday and we were given the wrong address for the excursion. They did get us rescheduled but it wasn’t on her birthday. "

"The view was way better than expected, ocean view, Mountain View, sunset and sunrise, perfect"

"Loved our stay here and only wish it had been longer! The pool area is really nice, the on-site restaurants were great, nice staff, and very clean, well-maintained rooms. The location was very convenient for walking around or for driving to other areas of the island."

"Renovated hotel"

"Our room had a fantastic view of the ocean. The bed was very comfortable and we enjoyed using the kitchen. The staff was effective and the room was clean. "

"Location perfect. Staff very accommodating "

"This resort is very beautiful and you can enjoy both its sister property for additional pool usage. "