Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 352 dari 1004 ulasan" "
10 - Sangat Bagus
352
Penilaian 8 - Bagus. 345 dari 1004 ulasan" "
8 - Bagus
345
Penilaian 6 - Cukup Baik. 159 dari 1004 ulasan" "
6 - Cukup Baik
159
Penilaian 4 - Buruk. 87 dari 1004 ulasan" "
4 - Buruk
87
Penilaian 2 - Sangat Buruk. 61 dari 1004 ulasan" "
2 - Sangat Buruk
61
8,2/10
Kebersihan
7,8/10
Staf & layanan
7,2/10
Fasilitas
8,0/10
Kondisi & fasilitas properti
7,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Rob
Bepergian dalam rombongan
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
- my stay was wonderful and served its purpose for my trip
- some confusion with billing at the hotel, but I am hopeful it will be corrected in a timely manner
Rob
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 25 Mei 2024
Dear Guest,Thank you for your perfect rating and positive feedback. We're delighted to hear that your stay was wonderful and served its purpose for your trip. We apologize for any confusion with billing, and we assure you that we will address it promptly. If you need any further assistance, please don't hesitate to reach out to us. We look forward to welcoming you back soon.Sincerely, Hotel Manager
10/10 Sangat Bagus
RAFAEL
23 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean place. Friendly staff. Decent breakfast.
RAFAEL
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 25 Mei 2024
Dear Guest,Thank you for your perfect rating and positive feedback. We're delighted to hear that you found our hotel clean, our staff friendly, and enjoyed our decent breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager
6/10 Cukup Baik
Peggy, Williamsburg
Bepergian bersama keluarga
14 Mei 2024
Tidak Disukai: Staf & layanan
The older lady at check in, she was training a very nice young man. She did not greet me, she wouldn't smile and she is rude. She told another guest no pets and turned him away. I later saw numerous pets with guests. When she advised there is $150 charge for incidentals, I questioned this and she implied this was for smoking and room damage. I was surprised by this charge in that extreme amount. We will not be staying there again. And the free breakfast is sparse you can do better.
Peggy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Dear Guest,Thank you for sharing your experience. We apologize for the shortcomings you encountered during your stay. Your feedback regarding staff behavior, communication, and breakfast offerings will be addressed internally for improvement. We regret not meeting your expectations and hope for another chance to provide a better experience in the future.Sincerely, Hotel Manager
8/10 Bagus
Millie
Bepergian bersama keluarga
13 Mei 2024
Disukai: Kebersihan, staf & layanan
We usually stay at the Hampton across the street, we thought we would try Microtel. Very good experience.
Millie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 14 Mei 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you had a very good experience during your stay at Microtel. If there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager
8/10 Bagus
Samantha
4 Mei 2024
Samantha
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 25 Mei 2024
Dear Guest,Thank you for your review. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific we can improve to make your next stay even better and earn that extra star, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager
10/10 Sangat Bagus
ROSEMARY
Bepergian bersama keluarga
4 Mei 2024
Late check in. All good
ROSEMARY
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 6 Mei 2024
Dear Guest,Thanks for your perfect rating! We're delighted to hear that you had a good experience during your late check-in. If there's anything else we can assist you with or any specific feedback you'd like to share, please let us know. We appreciate your positive feedback and hope to welcome you back again in the future!Sincerely, Hotel Manager
6/10 Cukup Baik
Michael
Bepergian bersama teman
2 Mei 2024
When we checked into our room, it smelled like a pet was living in there. They do allow for pets in the hotel after notifying the front desk. They quickly changes us to a new room, which I was grateful for which was fine!! The air condition unit was very noisy throughout the night.
Michael
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 3 Mei 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the initial room odor and the noisy air conditioning unit. We're glad to hear that our team was able to promptly address the issue by moving you to a new room. Your comments are valuable to us, and we will use them to improve our services and facilities for future guests. We appreciate your understanding and hope to welcome you back for a more comfortable stay.Sincerely, Hotel Manager
10/10 Sangat Bagus
Debbie
Bepergian bersama teman, Bepergian bersama hewan peliharaan
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very clean and safe. There was some trouble with a guest upstairs with children who were stomping around and jumping, but that eventually settled down. I did ask for a pet-friendly room and when I got there was told there were no more even though my reservation was accepted. They then proceeded to charge me an “extra” amount as a pet cleaning fee for that room. I felt that they should have made that known upfront, but the room was nice and the area safe. I would stay there again
Debbie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 17 Apr 2024
Dear Guest,Thank you for your positive review and perfect rating! We're pleased to hear that you found our hotel very clean and safe. We apologize for the disturbance caused by the guests upstairs and for any miscommunication regarding the pet-friendly room and cleaning fee. Your feedback is valuable, and we will address these issues to ensure a smoother experience for future guests. We're glad you enjoyed your stay overall and hope to welcome you back again soon.Sincerely, Hotel Manager
10/10 Sangat Bagus
David
14 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
David
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 17 Apr 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to see that you had a positive experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Sincerely, Hotel Manager
10/10 Sangat Bagus
Ciara
Bepergian bersama teman
14 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Ciara
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 17 Apr 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're glad that you found our place to your liking. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Sincerely, Hotel Manager
8/10 Bagus
Johanne
Bepergian bersama teman
12 Apr 2024
Disukai: Staf & layanan
Besoin de rénovation
Johanne
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 13 Apr 2024
Dear Guest,We thank you for your review. We note your comment regarding the need for renovation. Your opinion is important to us, and we will take it into consideration to improve our establishment. If you have any other suggestions or concerns, please let us know. We hope to have the opportunity to welcome you again in the future.Sincerely, Hotel Manager
10/10 Sangat Bagus
Kimberly
Bepergian bersama teman
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and super clean!!
Kimberly
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 12 Apr 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you found our staff excellent and our hotel super clean. Your positive feedback is much appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
8/10 Bagus
Christian, Davenport
10 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
continental breakfast was pretty lame, nothing but coffee and bagles, no bacon, eggs etc
Christian
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 12 Apr 2024
Dear Guest,Thank you for your review on Expedia. We appreciate your feedback regarding the continental breakfast offerings. We apologize if the selection did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our breakfast options for our guests. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely, Hotel Manager
6/10 Cukup Baik
Naomi Williams
Bepergian bersama teman
10 Apr 2024
Disukai: Kebersihan, staf & layanan
Bath and shower needs replacing and towels need replacing too. Ripped and worn.
Naomi Williams
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 12 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the condition of the bath, shower, and towels in your room. Maintaining high standards of cleanliness and comfort is important to us, and we will address these issues promptly with our housekeeping and maintenance teams. Your comments are valuable, and we appreciate your understanding. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Sincerely, Hotel Manager
8/10 Bagus
Bryan
10 Apr 2024
Bryan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 30 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve to earn that extra star next time, please feel free to let us know. Your input is valuable to us as we strive to provide the best possible experience for our guests.Sincerely, Hotel Manager
10/10 Sangat Bagus
Bruce
8 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bruce
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we're thrilled that you were satisfied with your visit. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
8/10 Bagus
Christine
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
7 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was very pleased with my stay at Microtel in Walterboro. The area and hotel felt safe, especially as I walked the dog in the evening. Hotel and room were clean. Staff was friendly and helpful. I will definitely stay here on my next trip.
Christine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 8 Apr 2024
Dear Guest,Thank you for your review! We're delighted to hear that you had a pleasant stay at Microtel in Walterboro and that you found the area and hotel to be safe and clean. We're glad our staff provided friendly and helpful service. We look forward to welcoming you back on your next trip.Sincerely, Hotel Manager
6/10 Cukup Baik
Jacques
Bepergian bersama teman
6 Apr 2024
Disukai: Staf & layanan
The one Queen bedroom unit is way too small for the price. 300 sf stated, in reality under 200. If you want to sleep, better turn off the heater/airconditioning unit. Skimpy breakfast. Bad lighting, with that beer fridge feeling.Overeall not horrible, but overpriced for what it is. Used to be better, as we book this place twice a year.
Jacques
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 8 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. Your comments regarding the room size, breakfast options, and overall value are noted, and we will use them to improve our offerings. We appreciate your continued patronage and hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager
8/10 Bagus
Rene
Bepergian bersama teman
4 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean but would appreciate that they would remove the carpet in the room. Better pillows please. Restaurant Cracker Barrel with poor service and cold food nearby.
Rene
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 5 Apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear you found our hotel clean. We'll consider your suggestions regarding the carpet and pillows for future improvements. We apologize for the inconvenience with the nearby restaurant and will address this with their management. Your input helps us enhance our guest experience.Sincerely, Hotel Manager
8/10 Bagus
Chris, Homer
Bepergian bersama keluarga
29 Mar 2024
Disukai: Kebersihan, kondisi & fasilitas properti
The staff wasn’t super friendly. The morning person seemed very overwhelmed while restocking breakfast supplies. Walls seemed very thin. Overall it was a good place to rest our heads for the night though.
Chris
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari SirJohn pada tanggal 29 Mar 2024
Chris,Thanks for taking the time to stay with us and for leaving us a review. We apologize for the inconveniences well strive to do better next time. Until then safe travels friend.
10/10 Sangat Bagus
Erica
28 Mar 2024
Erica
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is what we strive for, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
4/10 Buruk
Christopher
Bepergian bersama keluarga
16 Mar 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very tired looking property. Dirty bathroom. Rickety, noisy faucets. Profane front desk staff using vulgarities. Overall, noting more than a flop house. Would not recommend.
Christopher
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 16 Mar 2024
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. It's unacceptable that you encountered cleanliness issues, noisy faucets, and inappropriate behavior from our front desk staff. This does not meet our standards, and we take your comments seriously. Rest assured, we will address these issues immediately to prevent them from occurring in the future. Sincerely, Hotel Manager
10/10 Sangat Bagus
Randy
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
14 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Randy
Tanggapan dari Hotel Manager pada tanggal 15 Mar 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
10/10 Sangat Bagus
sylvie
Bepergian bersama keluarga
13 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing front desk staff
sylvie
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 14 Mar 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had a positive experience with our front desk staff. We appreciate your feedback and look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager
8/10 Bagus
Kim
Bepergian bersama keluarga
10 Mar 2024
The toilet paper was not new. It was a used roll with two pieces. It was pricy for a so so hotel.
Kim
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Stacie
Bepergian bersama teman
9 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good option for one night stay driving through! Easy check in/out, friendly staff.
Stacie
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 11 Mar 2024
Dear Guest,Thank you, Stacie, for your positive review! We're delighted to hear that you had a pleasant one-night stay with us and that you found our check-in/out process easy and our staff friendly. If you ever find yourself passing through again, we'd love to welcome you back for another great stay.Sincerely, Hotel Manager
10/10 Sangat Bagus
Mozart
Bepergian bersama keluarga
29 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great but no breakfast sausages
Mozart
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 1 Mar 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you had a great stay with us. We appreciate your feedback regarding the breakfast sausages, and we'll take it into consideration as we continue to enhance our breakfast offerings. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Sincerely, Hotel Manager
10/10 Sangat Bagus
Arthur J
26 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Arthur J
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Feb 2024
Dear Guest,Thank you for your fantastic 5-star rating! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
Nice well lit safe patking lot. Great Breakfast. Nice large room. Great friendly service. Perfect stop overnight for traversing the east coast 95 on the way to Florida with the family.
Richard
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 26 Feb 2024
Dear Guest,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic that you appreciated our well-lit and safe parking lot, great breakfast, spacious rooms, and friendly service. Your satisfaction is our priority, and we're delighted that we could provide you with a perfect stop on your journey. Sincerely, Hotel Manager
8/10 Bagus
Daniel, Quebec
23 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Très bon endroit
Daniel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 29 Feb 2024
Dear Guest,Thank you very much for your positive review! We are delighted that you enjoyed your stay with us. If you have additional comments to share or suggestions to further improve our service, please let us know. We hope to have the pleasure of welcoming you again soon!Sincerely, Hotel Manager
10/10 Sangat Bagus
ronald
Bepergian bersama teman
21 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and convienent
ronald
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 21 Feb 2024
Dear Guest,Thank you for your positive feedback on Expedia. We're delighted to hear that you found our hotel clean and convenient. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
Tanggapan dari Hotel Manager pada tanggal 21 Feb 2024
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com. We're thrilled to hear that you had an excellent experience during your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
A dental floss and soda cap on floor near headboard. Front desk ladies were great
james
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 8 Feb 2024
Dear Guest,Thank you for your feedback. We apologize for the oversight with the cleanliness of your room. Your comments will be shared with our housekeeping team to ensure this doesn't happen again. We're glad to hear that you found our front desk staff to be great. Your satisfaction is important to us, and we hope to provide a better experience on your next visit.Sincerely, Hotel Manager
2/10 Sangat Buruk
Harry
Bepergian bersama teman, Bepergian bersama hewan peliharaan
4 Feb 2024
Our toilet was stopped up with only tissue and no solid waste, causing me to have to get a plunger from the clerk to open the drain, the bath drain was slow and we had to stand in water during the shower, and I nearly fell when I grabbed a loose safety grab bar. Not happy!
Harry
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 5 Feb 2024
Dear Guest,We sincerely apologize for the inconveniences you faced during your stay. The issues with the toilet, bath drain, and safety grab bar are unacceptable, and we deeply regret the impact on your experience. Your feedback is crucial, and we are addressing these matters promptly to prevent such occurrences in the future. If there's anything specific you'd like to share or if you have suggestions, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to provide a more satisfactory stay in the future.Sincerely, Hotel Manager
Tanggapan dari Hotel Manager pada tanggal 3 Feb 2024
Dear Guest,Thank you for your perfect score of 10 out of 10 on Hotels.com. We are thrilled to hear that you had an exceptional experience during your stay. Your positive feedback is greatly appreciated. If there are any specific highlights you'd like to share or any suggestions for further improvement, please feel free to let us know. We look forward to welcoming you back on your future visits.Sincerely, Hotel Manager
6/10 Cukup Baik
Frank
Bepergian bersama teman
30 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I thought the price was higher than we had spent in Clear Springs, MD with a better dog friendly room. The towels were softer, a window seat and a breakfast of eggs, sausage, biscuits, oatmeal etc. A complete breakfast. This was a Holiday Inn Express.
Frank
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 1 Feb 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the pricing and amenities offered in comparison to your previous experience. We apologize if we did not meet your expectations in these aspects. Your insights are valuable, and we will take them into consideration as we strive to enhance our offerings. If there's anything specific you'd like to share for further improvement, please feel free to let us know.Sincerely, Hotel Manager
10/10 Sangat Bagus
robert
30 Jan 2024
robert
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 22 Mar 2024
Dear Guest,Thank you for leaving us a perfect 5-star review! We're delighted to hear that you had a wonderful experience during your stay with us. Providing excellent service and creating memorable stays for our guests is our top priority, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
4/10 Buruk
Carol
Bepergian bersama keluarga
24 Jan 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The exit was closed, we had to drive 10 miles south and come back ten miles to get to the hotel. It was Not worth it
Carol
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 25 Jan 2024
Dear Guest,We apologize for the inconvenience you experienced with the closed exit, which added unnecessary travel time to reach the hotel. We understand your frustration, and we regret the impact it had on your experience. If there's anything specific you'd like to share about your stay or suggestions for improvement, please feel free to let us know. Your feedback is important, and we hope to have the opportunity to provide a more positive experience in the future.Sincerely, Hotel Manager
6/10 Cukup Baik
Traveler terverifikasi
23 Jan 2024
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Some good, some bad
The hotel had three problems which could be rectified: 1. The toilet was VERY SHORT and difficult to get on and off. 2. The pillows were like rocks. 3. The shower had very low water pressure.
Check in and checkout was pleasant. The pet walking area was large. The hotel was easy off and on I-95.
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 24 Jan 2024
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We appreciate your detailed comments on both positive and challenging aspects of your experience. We apologize for any inconvenience caused by the issues with the toilet height, pillows, and water pressure in the shower. Your feedback is crucial, and we will address these concerns to enhance our guests' overall comfort. We are pleased to hear that check-in and checkout were pleasant, and you found the pet walking area convenient. We value your input and hope to have the opportunity to improve upon these aspects for a more satisfying experience in the future.Sincerely, Hotel Manager
8/10 Bagus
Oksana
Traveler bisnis
22 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Oksana
Tanggapan dari Hotel Manager pada tanggal 24 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive rating and value your input. If there are specific aspects of your stay that you enjoyed or areas where you feel we could improve, please feel free to provide additional comments. Your feedback is important to us as we continually strive to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even better stay.Sincerely, Hotel Manager
10/10 Sangat Bagus
Cheryl
14 Jan 2024
Cheryl
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 15 Jan 2024
Dear Guest,Thank you for your excellent 5/5 rating. We appreciate your positive feedback and hope you had a delightful stay. If you have any specific comments or suggestions, please feel free to share them with us. We look forward to welcoming you again.Sincerely, Hotel Manager
6/10 Cukup Baik
John and Corby
14 Jan 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
John and Corby
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 15 Jan 2024
Dear Guest,Thank you for sharing your feedback with a rating of 3/5. We value your input and would like to understand more about your experience. If there are specific areas where we can improve or if you have any comments, please feel free to provide more details. We hope to have the opportunity to enhance your experience during future visits.Sincerely, Hotel Manager
Tanggapan dari Hotel Manager pada tanggal 15 Jan 2024
Dear Guest,Thank you for taking the time to provide feedback with a rating of 6/10. We appreciate your input. If there are specific aspects you would like to highlight or areas for improvement, please feel free to provide more details. We look forward to the opportunity to enhance your experience in the future.Sincerely, Hotel Manager
10/10 Sangat Bagus
carson
Bepergian bersama keluarga
8 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient on and off Interstate 95. Friendly staff at check in and check out.
carson
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 10 Jan 2024
Dear Guest,Thank you for sharing your positive feedback. We're pleased to hear that you found our hotel convenient, especially with its location near Interstate 95. It's great to know that our staff provided a friendly experience during both check-in and check-out. Your satisfaction is important to us, and we appreciate your kind words. We look forward to the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
6/10 Cukup Baik
Natalia
Bepergian bersama keluarga
5 Jan 2024
It is an older hotel, the room heater was loud , breakfast is very simple. The rooms seemed clean, but overall it was pricey for what it offered.
Natalia
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 10 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your comments and apologize for any inconveniences you experienced during your stay. We're sorry to hear that the room heater was loud, and the breakfast did not meet your expectations. Your input is valuable, and we will use it to address the issues you've raised and work towards improvements. We understand the importance of offering value for the price paid, and we regret if we fell short in this aspect. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
8/10 Bagus
Jorge, saint augustine
5 Jan 2024
Jorge
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 25 Jan 2024
Dear Guest,Thank you for your feedback! We appreciate your rating and would love to hear more about your experience. If there are any specific areas where we can improve or if you have suggestions, please feel free to share. Your satisfaction is important to us, and we hope to provide an even better experience during your next stay.Sincerely, Hotel Manager
Nice room. Needs more outlets. Adequate breakfast.
joan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 10 Jan 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the room nice and the breakfast adequate. We appreciate your input regarding the need for more outlets, and we'll take this into consideration as we strive to enhance our guests' experience. We look forward to the opportunity to welcome you back for another positive stay.Sincerely, Hotel Manager
6/10 Cukup Baik
Richard
30 Des 2023
Richard
Tanggapan dari Hotel Manager pada tanggal 15 Jan 2024
Dear Guest,Thank you for sharing your feedback with a rating of 3/5. We appreciate your input. If there are specific areas where we can improve or if you have any comments, please feel free to provide more details.We hope to have the opportunity to enhance your experience during future visits.Sincerely,Hotel Manager
4/10 Buruk
Kristin
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
29 Des 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room/hotel was ok, not great but not awful either.
I gave it low stars because they apparently ran out of pet friendly room's and charged us a higher pet fee. Instead of $40 ($20 per dog) I got charged $67.20. I wasn’t told ahead of time about this. Had I know it would that much I would have stayed at a nicer hotel for the same price.
Kristin
Tanggapan dari Hotel Manager pada tanggal 1 Jan 2024
Dear Guest,We apologize for any confusion and inconvenience you experienced regarding the pet fee. We understand the importance of transparency in such matters, and we regret that you were not informed ahead of time about the change in the pet fee. Your feedback is valuable, and we will use this to improve our communication and ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager
10/10 Sangat Bagus
Vanessa
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
24 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vanessa
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 25 Des 2023
Dear Vanessa,We are grateful that you enjoyed your stay with us and that you rated us a 5 out of 5. Our primary goal is to deliver exceptional service to each and every visitor while also adding value for you. We are excited to have you visit us, and we look forward to serving you even better. Serving visitors such as yourself is a privilege for us.Sincerely, Hotel Manager