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Ulasan untuk James Cook Hotel Grand Chancellor

4.5 out of 5
James Cook Hotel Grand Chancellor
147 The Terrace, Wellington

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 469 dari 1037 ulasan" "
Penilaian 8 - Bagus. 374 dari 1037 ulasan" "
Penilaian 6 - Cukup Baik. 118 dari 1037 ulasan" "
Penilaian 4 - Buruk. 47 dari 1037 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 1037 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

GARRY

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a wonderful weekend and as I was celebrating my 60th Birthday they made it very special by leaving us a birthday platter in our room. We stayed at the Hotel because my son stayed a few weeks before and he recommended it. thankyou very much
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service and very clean.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Craig

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a junior suite on the top floor and it was worth the extra money. Great view and large room with nice bed. Included access to the lounge with snacks, coffee and non alcoholic drinks. Would recommend as a place In Wellington
Menginap 2 malam pada bulan April 2024
Tanggapan dari Rishab - Guest services Manager pada tanggal 28 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Julie

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything we needed
Menginap 4 malam pada bulan April 2024

6/10 Cukup Baik

Marina

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
We stayed 4 nights. The hotel is pretty old, with only basic amenities. We were given a room on the second floor, making it pretty noisy from the constant traffic. The housekeeping didn't do a good job. Didn't even refill the soap, shampoo and conditioner. The only good thing is it exits to Lambton Quay and very close to all the stores, cable car and buses. I would pay more to stay at a much nicer hotel next time.
Menginap 4 malam pada bulan April 2024

8/10 Bagus

kunihiro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
This room is really spacious and excellent for family travelers.
Menginap 4 malam pada bulan April 2024

6/10 Cukup Baik

Justin

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Rooms seem very dated and lacked safes to store valuables.
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was rather basic. Poor bedside reading light options. No drawers at all to unpack smaller clothing items. Bed was comfortable tho.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Annie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
location is very good, but the Hotel need to update very old, and all the glass windows very dirty.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Greg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Catherine, Dundee

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The toilet roll kept coming off the toilet roll holder. The roll size of the paper was too big for the holder. Apart from that everything was great.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Waveney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely service and people a great stay. Thank you.
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Colin

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
The parking area outside the hotel was occupied by multiple taxis all the time preventing guests from loading or unloading most inconvienent
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Roberto Ulises

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Me cobraron por el estacionamiento por adelantado y al hacer check out, volvieron a cobrarme y resultó que tenía que además pagar otra tarifa en el estacionamiento al salir, me hicieron perder tiempo y no me querían atender, casi pierdo el Ferry. Muy mala atención en recepción, son indolentes y groseros. They charged me for parking in advance and when I checked out, they charged me again and it turned out that I also had to pay another fee in the parking lot when I left, they made me waste my time and they didn't want to serve me, I almost missed the Ferry. Very bad service at reception, they are lazy and rude.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, great location, comfortable bed, very clean
Menginap 3 malam pada bulan Maret 2024

4/10 Buruk

Yu-Chen

Bepergian bersama keluarga
Disukai: Kebersihan
1. The hotel reception didn’t know about Expedia VIP benefits until I repeated asked them about it. I was only given 2 free drinks vouchers because kids “didn’t” count. 2. We have stayed at James Cook several times before. The room is clean and comfortable. We moved both beds to have more spaces for our luggages. Housekeeping needs to clean the reads unseen, there’s quite a bit of stuff there(pills, hair clips etc). 3. Buffet breakfast was quite good with plenty of hot and cold choices. The old “chef” there could perhaps be a bit more friendly. 4. Overall we are pretty happy with the hotel and will definitely stay again.
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Kallindran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Decent family room, would do with and update.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Moera

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Have stayed here a few times and have had an enjoyable stay every time.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Mayur

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was good. Room was specious. Reception staff member war horrible. He charged me extra amount despite I was holding Expedia paid online booking voucher for car parking which is surprising. They returned the amount afterwards.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sherwin Gerald

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay if your visiting Wellington, its in the CBD area, walking distance yo the shops around, walking distance to the tourist site in Wellington.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

UTPAL

Disukai: Kebersihan, staf & layanan, fasilitas
The only thing I have to say James Cook hotel is very conveniently located, easy access to pier, restaurants, transportation.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Masaharu

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
場所のよさ
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jennifer

Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jesh

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The window had a leak and cold air blowed all night. Since it was a windy night, it felt like train was passing all night with the sound of compressed air howling. The property looks like 3 star at best. The bathroom looks old and faded.

10/10 Sangat Bagus

Henry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel staff was courteous. The facilites were well maintained and access to other venues was excellent . The food served was exquisite.
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Kevin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not now
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Amani, Auckland

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff at this hotel are awesome!
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

BernadetteCec

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Marion

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was very happy indeed. Excellent location. Water pressure in the shower was a bit low, but that is easy to cope with. Instructions for using the TV remote would be helpful. Not everyone works that out intuitively.
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Amani, Auckland

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tidy hotel with friendly efficient staff.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Edwin, Campbell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just another average hotel, not bad not great
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Terri

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love Wellington
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Krista

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay here. Would definitely come again if in the area.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Yung Le

Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kellyann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gena

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only negative thing I would say. Please ask if we are done with our plates before you take them off the table. Very rude. I would have fork in hand and she would be taking my plate. Other than that the stay was wonderful.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Sheralee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Really lovely staff, super thoughtful and helpful! We loved the good mornings from the staff including the cleaners. However, the beds them selves and the bedding is really average. The morning of check out 8:30-9am we were sleeping and a staff member had lightly knocked on our door and entered before we yelled out we were still in there. An announcement of some sort would have been appreciated especially since we are two females. Check out is at 10am. Other than that loved that there were cafes and facilities on site.
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Craig

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Nadia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing hotel
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rishab pada tanggal 11 Mar 2024
Thanks for staying with us. We appreciate your feedback! Guest Services ManagerRishab Gulati

6/10 Cukup Baik

Jo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Nice location, but the room was very dated and carpet smelled funny.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Tania

Bepergian bersama teman
Have stayed before which was great. This time, it was very average.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Tor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Don

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good to have carpark & easy walking distance to facilities.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

David

Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Fiona

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was okay and but the toilet in our bathroom was installed right next to the wall with no leg room.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Yvonne

Bepergian dalam rombongan
Disukai: Fasilitas
Great location, have stayed before and would be happy to return.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Elizabeth Anne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay as usual at The James Cook. Perfectly located and the staff are always very helpful.
Menginap 2 malam pada bulan Februari 2024