Cottages in West Rand

"The ratings would have been higher had the property paid attention to critical service issues that were identified and brought to their attention. I was in room 553 and complained from the first day of an unpleasant odor emanating from the drains (face basin, tub, and shower) in the bathroom. Instead of moving my reservation to a different room, they just removed the caps of the drain, stating they cleaned them. That was far from the truth; we instead had to deal with the unpleasant smell for the duration of the entire stay. Vacationers, please beware of that room."

"Breakfast was great."

"The staff was amazing. "

"My partner and I stay 6 nights there, it was out very 1st stop from the USA to SA. Very helpful staff, every time we needed any help there were there willing to help us."

"Very beautiful hotel in a great location"

"Yes excellent"

"It’s a beautiful place well maintained and clean. The rooms were clean and the bedding fresh. They had electricity issues the power was tripping on and off at night as a result our food was cold including our coffees. The tripping happening throughout the night including in the morning the following day. They did not have alternative power."

"Room fine only 1 restaurant with very slow service. Bar closed at 6 pm "

"Very "