Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Tamu harus menghubungi pihak properti ini sebelumnya untuk memesan tempat tidur bayi
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Pesta dan acara diizinkan di properti
Properti ini menegaskan bahwa mereka mengikuti praktik sanitasi dari panduan Count on Us (Wyndham).
Tindakan keselamatan wajib di properti untuk tamu tanpa vaksinasi COVID-19
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Perlu diketahui
Properti ini tidak memiliki lift
Tersedia akses kolam renang mulai pukul 09.00 hingga pukul 21.00
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Alkohol tidak diperbolehkan di properti ini
WiFi gratis dalam kamar terbatas untuk 5 perangkat
Anak-anak di bawah 14 tahun tidak boleh memasuki kolam renang, pusat kebugaran, dan hot tub tanpa pengawasan orang dewasa
Pertanyaan umum
Apakah Wasserbahn Waterpark Smock Hotel & Resort memiliki kolam renang?
Ya, properti ini dilengkapi 3 kolam renang indoor, kolam renang outdoor, dan kolam renang anak.Akses kolam renang pukul 09.00–21.00.
Apakah Wasserbahn Waterpark Smock Hotel & Resort ramah hewan peliharaan?
Ya, properti ini mengizinkan anjing (maksimal 2 hewan).Dikenakan biaya USD 25.00 per akomodasi, per malam.Kecuali hewan pemandu. Beberapa batasan mungkin berlaku, silakan hubungi properti untuk lebih jelasnya.
Berapa biaya parkir di Wasserbahn Waterpark Smock Hotel & Resort?
Parkir mandiri gratis dan parkir jangka panjang gratis di properti ini gratis.
Pukul berapa check-in di Wasserbahn Waterpark Smock Hotel & Resort?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 02.30. Check-in lebih awal tersedia dengan biaya USD 25.00 (tergantung ketersediaan).Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Wasserbahn Waterpark Smock Hotel & Resort?
Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya USD 25.00 (tergantung ketersediaan).
Di mana lokasi Wasserbahn Waterpark Smock Hotel & Resort?
Berlokasi di di kawasan bersejarah, hotel yang cocok bagi keluarga ini berjarak 20 km dari Amana Colonies National Historic Landmark, Fireside Winery, dan Museum Sejarah Amana. The Old Creamery Theatre dan Amana Furniture Shop juga berada dalam 20 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
6,8
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,2
Kebersihan
7,4
Lokasi
7,4
Staf & layanan
6,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 159 dari 819 ulasan
10 - Sangat Bagus
159
Penilaian 8 - Bagus. 250 dari 819 ulasan
8 - Bagus
250
Penilaian 6 - Medioker. 194 dari 819 ulasan
6 - Medioker
194
Penilaian 4 - Buruk. 131 dari 819 ulasan
4 - Buruk
131
Penilaian 2 - Sangat Buruk. 85 dari 819 ulasan
2 - Sangat Buruk
85
Ulasan
Terverifikasi
2/10 Sangat Buruk
Hannah
21 Mar 2022
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
up and closed
Hannah
Menginap 2 malam pada bulan Maret 2022
Terverifikasi
2/10 Sangat Buruk
Diane
17 Jan 2022
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
We booked for a Saturday stay. The water was freezing, fuzz and hair were floating in the hot tub. They double booked our room so we had to wait for another one. The heater in our room didn’t work right and when I went to take a shower there was hair on the wall in the shower. Needles to say we won’t be back
Diane
Menginap 1 malam pada bulan Januari 2022
Terverifikasi
6/10 Medioker
Traveler terverifikasi
5 Des 2021
Disukai: Staf & layanan
…
The hot tub was not working, again, upon our 2nd family trip/stay. We had no in-hotel access to ice or amenities, without going outdoors, and entering back into the main portion of the hotel. And there was no in-room telephone, with which to contact the main desk, or anyone at all.
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2021
Terverifikasi
6/10 Medioker
Lee
27 Nov 2021
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Waterpark was great for grandkids. Things were not kept well-stocked
Lee
Menginap 1 malam pada bulan November 2021
Terverifikasi
4/10 Buruk
rebecca
14 Nov 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
So not worth the money I paid. Dark, dingy, poor lighting in and out. I almost thought the hotel was closed
rebecca
Menginap 1 malam pada bulan November 2021
Terverifikasi
4/10 Buruk
Steve
8 Nov 2021
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
No internet and rundown
Steve
Menginap 1 malam pada bulan November 2021
Terverifikasi
6/10 Medioker
Cameron
7 Nov 2021
Tidak Disukai: Kondisi & fasilitas properti
Price was reasonable however the property is in poor condition. They are under a remodel however it appears that has been going on for a long time with little progress. The continental breakfast food is a bar, with everything else to purchase only. At one time this place had to be awesome, just not kept up as quickly as it went downhill. Also very limited staff so if you need anything plan on just going to the front desk.
Cameron
Menginap 1 malam pada bulan November 2021
Terverifikasi
6/10 Medioker
Sandra
19 Okt 2021
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Will never stay at this property again.
The water park was wonderful however the condition of the hotel was horrendous. Trash everywhere, mattresses in the hallway, dead flies on the window sill, door key pad to building was not working so it was not secure. I understand covid changed type of breakfast served however there was no cream for coffee. For the conditions, $160 was way overpriced, more like a $29 property.
Sandra
Menginap 1 malam pada bulan Oktober 2021
Terverifikasi
6/10 Medioker
Mellony
18 Okt 2021
Disukai: Kebersihan
The breakfast was a joke….
Mellony
Menginap 2 malam pada bulan Oktober 2021
Terverifikasi
4/10 Buruk
Traveler terverifikasi
5 Okt 2021
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
kinda dissapointed
Actual Room was clean and decent. Free breakfast was a few choices of granola bars/packaged pastries/yogurt supposed to be in fridge, but out all three days/ fruit cups, but no spoons, no napkins (even when asked) Lobby restrooms were obviously not cleaned the three days we were there. Not sure how long they have been under the new management, but I was hoping things would have improved as we go the colonies every year at this time. They seemed to be short staffed.
Traveler terverifikasi
Menginap 3 malam pada bulan Oktober 2021
Terverifikasi
2/10 Sangat Buruk
ashley
7 Sep 2021
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Property is poorly maintained. Shower not clean. Musty dingy smell everywhere
ashley
Menginap 2 malam pada bulan September 2021
Terverifikasi
6/10 Medioker
Carolann
7 Sep 2021
It was okay. Pool and hot tub was nice. Hotel staff were decent. Breakfast was bland and i get covids going on but it could have been better. Game room amny games were busted and our room had no microwave.
Carolann
Menginap 1 malam pada bulan September 2021
Terverifikasi
4/10 Buruk
Lara
2 Agu 2021
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not for 150.00
There is no elevator and majority of the building looks in poor repair, I'm not sure if this was in the middle of a remodel? Half of the outlets in the room didn't work but apparently they are run by a light switch which would've been more helpful at check-in rather than check-out. The "waterpark" was about half the size pictured and the 2 waterslides weren't monitored by lifeguards, just a TV. Hot tub was nice but overall we've stayed in significantly nicer for less/same cost. Stayed for a girls night out but I wouldn't come back with my kids.
Lara
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
2/10 Sangat Buruk
carla
1 Agu 2021
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not at all as the website said
Staff wasnt friendly. No restraunt or room service. Bar only open 3 days. Breakfast was a joke. Building clearly in need if repair. It was not worth the amount i paid. Will never stay there again
carla
Menginap 5 malam pada bulan Juli 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
31 Jul 2021
Disukai: Kebersihan, staf & layanan, fasilitas
.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
4/10 Buruk
Traveler terverifikasi
30 Jul 2021
Tidak Disukai: Kondisi & fasilitas properti
The workers were friendly, however when checked in, was checked in to a room that someone was still in and moved to a room where air conditioning was not working properly, when noticed the air wasn't cooling correctly, called the front desk and was just told. Sorry, asked for a fan, was told sorry there aren't any...was outside to cool off at 3am..my children and I went for a relaxing getaway and couldn't sleep from the room being so hot!
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
6/10 Medioker
Jordan
26 Jul 2021
Tidak Disukai: Kebersihan
Room was nothing great hotel overall was pretty dirty but the kids had fun playing in the pool.
Jordan
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
6/10 Medioker
Traveler terverifikasi
21 Jul 2021
Tidak Disukai: Kondisi & fasilitas properti
Disappointed
I booked this as a family trip for my little kids because of the water park. Checked in right at 3:00 p.m. only to find out the water park closed 30 minutes before that and was going to be down for days. The hotel was not worth the money as the rooms were dingy and the beds were uncomfortable.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
6/10 Medioker
Traveler terverifikasi
20 Jul 2021
Tidak Disukai: Kondisi & fasilitas properti
The pool area was okay but could have been cleaner. The Wi-Fi did not work and if you advertise free Wi-Fi it would be a good idea to have it. The play ground equipment was in very bad repair to the point of dangerous.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
4/10 Buruk
Traveler terverifikasi
18 Jul 2021
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Building was falling apart. Do not recommend
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
16 Jul 2021
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was terrible. No working TV, internet did not work, light out in bathroom and bathroom on general was terrible. Asked for late check out and night manager said that was ok. Cleaning staff started at 10 am to get us out. They came back 4 times before noon. Worst hotel that I have ever been in. Will never stay there again.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
Terverifikasi
4/10 Buruk
Traveler terverifikasi
10 Jul 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I was extremely excited to return to this property as I have been coming here since I was a child. The last time I stayed, prior to this trip, was 2015. I could not be more shocked by what I found.
To begin with, there is no on site restaurant as stated on the website. There used to be a fantastic restaurant serving all three meals. Now there is a bar, gambling machines, and a pool table. When I asked the bar tender (the most helpful and kind staff member we encountered by FAR during our stay) she shared with us the restaurant was closed. The website only mentions "there will be a limited number of first floor rooms available to reserve due to property renovations".
Next, I attempted numerous times to connect to the WiFi. The front desk attendant working at the time, approximately 3:00-4:00 on Wednesday,7/7/2021, could not have been less helpful. I was told that the general manager, Stephanie Stevenson, was in a corporate meeting and "under no circumstances could she be disturbed per Ramada Corporate policy". When I emailed Ms. Stevenson, she replied promptly, however she stated that "I know sometimes different devices will not connect to it (i.e. WiFi). We have no idea why this is but we have been working hard to find out. However we do offer a computer up front".
Finally, guests were being allowed to have children swimming in the pool in their underwear until I brought it to the lifeguards attention. These were incredibly disappointing accommodations to say the least.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2021
Terverifikasi
2/10 Sangat Buruk
Julie
16 Jun 2021
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Skip!
There was an all out fight outside our window at 3 AM. The phone to call down to the lobby did not work. The wifi did not work. Very dated decor. Would not recommend staying here
Julie
Menginap 1 malam pada bulan Juni 2021
Terverifikasi
6/10 Medioker
Amy
14 Jun 2021
Disukai: Staf & layanan, kenyamanan kamar
Just okay
I realize renovations are being done, but I think that the room prices should god down until they are completed. I feel like my room I stayed in was one of the renovated ones, but feel like it wasn’t done well. A liner on the tub was placed over the old one. While in the shower it felt and sounded like I was on a waterbed. No fan in the bathroom. A new fridge is needed. The potential is there with this resort, but not in its current state.
Amy
Menginap 1 malam pada bulan Juni 2021
Terverifikasi
4/10 Buruk
Traveler terverifikasi
11 Jun 2021
Tidak Disukai: Fasilitas
I liked the offer of a movie, water park and mini golf(at an extra charge). Unfortunately the lifeguards aren't trained to watch all areas of the water park as they need to be. We had an injury and no life guard around. The continental breakfast had curdled coffee creamer and they ran out of coffee and creamer at 8 am. Continental breakfast was cereal, milk was an extra cost! Dried biscuits and donuts, curdled coffee creamer. I was the last one to get coffee and creamer and couldn't drink the coffee because the creamer was curdled.