Willowbrook hotel guide. Fairmont hotel in Willowbrook, Chicago

"Great staff and clean facilities"

"No complaints at this property. Always stay here when I’m in Chicago. Great experience and in the center of everything"

"Awesome stay, loved the minimalist decor and fabulously breakfast buffet."

"Very nice hotel. The window in my room was cracked. And the heat/air conditioner didn’t work. And there was no outlet near the bed to charge your phone. Other than the above, it was a very pleasant time. And the location is very convenient."

"Rooms are old and bathrooms are tiny and not well maintained "

"Clean rooms and very good location. "

"Will be back great location"

"wifi wouldn’t connect, when we called the front desk to ask (I had work I needed to do, and specifically checked before booking that the room included wifi) was met with attitude to “just connect” even though the wifi network wasn’t visible or available. also, you have no control over the temperature of your room, and TV is only regular cable - I wasn’t able to stream anything due to the lack of wifi. no vending machines as well. absolutely gorgeous building with rich history, but for the price, much better off going somewhere more up to date."

"It was horrible"